Grand Isle Resort & Spa

My boyfriend and I scheduled massages with Shelly and they were absolutely perfect. Individualized for our specific needs, calming environment, meticulous room. Shelly treated each area with expertise and the perfect amount of pressure. Will definitely return.

We stayed at grand isle resort in February 2026 and were a little disappointed by the caliber of the hotel compared to the price. The resort felt more like an apartment complex with cheap finishes, cheap chairs, low quality food, and minimal service. The website does a great job of hiding reality. The food especially irked us because it was SO expensive for what it was. For reference, our lunch at Palapa was $175 with tip for fish & chips, a burger, 2 beers, and 2 pina coladas. The higher end restaurant, 23° North, was also exceptionally expensive for food that would never pass for “fine dining” in the US. Overall, I would have expected this from a resort that cost 20% less, but it didn’t feel worth the price we paid. I don’t think we’ll be returning.

I had a 80 minute massage with Shelly and she was excellent!! Shelly was professional and accommodating by getting me in a little early so I could get the full 80 minutes. She gave an excellent massage and I will be requesting her again when I come back to visit.

Rooms were perfectly loving People were very friendly. There was adult only pool Beach was about 1.5 miles long. Nice by resort. Further away did have trash. Too bad. Some minor happened every day Internet lost few days Water out few days Food was bar food at resort price No extra hour allowed in room from 11 to noon while waiting for taxi The fancy restaurant (23 north) cost like a nice restaurant but food was just ok.

the location is beautiful, but the service is dreadful. the main restaurant for breakfast and lunch was really slow, and the servers all looked annoyed. it always seemed like a bother to ask for anything. we couldn't get towels on the beach nor the pool for the first 2 days, so when we finally got 2, we just kept them for fear of not getting anymore. no one serves the beach nor pool area like every other "resort" I have ever visited. there was some odd banging one night, no explanation at all. the villas need a little refresh, but they are nice enough however the vases and Decoratives around the place had dust and little ickis in them where they should have been thrown away by now. we pd for a golf cart that was missing for 2 days w/no refund at all and only to be told at checkout, the keys, which are numbered. can start any of the carts so we could have taken any cart available. what is the pt of numbering them?! the place is too expensive to lack such basic hospitality courtesies. we will not be back to Grand Isle "Resort" but def back to Exuma