The Stanley Hotel

Stayed the weekend of 21 - 23 April. Toilet non operational. Given a lower room promised a 10% discount When I checked out I was still charged for the upgraded room. I have been trying to contact someone about the bill and 10% discount promised. Understaffed, overrated, do not stay at the Stanley

The Stanley is located within walking distance of the "strip" in Estes Parks and short drives to several great Rocky Mountain National Park entrances. That said, if you are looking for a thoroughly modern hotel with every amenity, this is probably not your place. Although the hotel is very old, our room was extremely clean and neat, plenty roomy enough (we did not spend that much time in the room with all there is to see and do). There being no A/C was a bit of a surprise and although daytime temps were in the high 80's, the room was made comfortable with the windows open and the ceiling fans operating. We slept beautifully. There are very many neat artifacts located throughout to gaze at and the food at the restaurant was great. The Whiskey Bar was a favorite of mine with hundreds of classic bourbons and scotches available. Worth trying some local Colorado brews....... All in all we really enjoyed our stay, and we're glad to have made this part of our "bucket list".

We are currently staying at the Stanley. So far, it's worth every penny. No it doesn't have aircon but tonight it is 42 degrees! The windows are open and the breeze is coming off the Rockies. There is no refrigerator in the room, but we hardly even noticed! The king size bed is soft, the bathroom is very adequate and the actual hotel is beautiful. And maybe just maybe you'll see a ghost! Try the ghost tour and see! The whiskey bar is fabulous and the Cascade restaurant was worth every penny. I'd rather come here then Denver any day. Age, beauty, and history! What more could you want?!? If you're looking for a Hilton or Wyndham, go stay somewhere else.

My husband and I stayed in (haunted) room 428 in June 2017. We admittedly stayed because I am a big Stephen King fan. My email confirmation indicated we would begin from 428. I did research and found it was rumored to be haunted by the kissing cowboy. Upon check-in we w are assigned to room 418. Since we had booked so far in advance I thought maybe I was mistaken in remembering the room number. We went up, me with the luggage and a bell man while my husband parked the car. The elevator malfunctioned during my ride up and we found out a little later that it was out of order. We settled into our room, which was smaller than what I had envisioned based on the website. We started to head downstairs to look around and discovered our door would not lock. Martin from maintenance came up promptly and verified it wasn't working. Martin left and then came back say8ng he had gotten us upgraded to 428, the room with the kissing cowboy. After moving, I looked back to my email confirmation and we were indeed supposed to have room 428 at check in. Room 428 was nice and spacious. There were two windows across the room and around a corner from each other which allowed for a nice breeze. The hotel is old and as such there are some expected areas of age showing, like chipped paint. You stay here for the history or spooky factor, not because you are expecting a JW Marriott. We went to Cascades for dinner which had slow service because of a large group. Our dinner was delicious and our waiter attentive. We booked the night tour online while having dinner and were able to make it in time. Red Rob was our host and he was great. Nothing out of the ordinary happened on our tour but we still had a great time. During the nightnni was woken on a few occasions to some loud noises in the room. It was enough to wake me up over the music I was listening to through my ear buds. I also heard children's laughter during the night. We had a fan set up near the door which blocked out any hallway noises. My husband, the skeptic, also said his sheets got pulled towards the side of the bed away from me during the night. Am in all, we had an enjoyable visit and am glad we stayed here for the experience.

There are a lot of great things about The Stanley: - location is spectacular - bar service at night was excellent: both in and outside - the history and decor of the hotel is amazing. Well worth a Day visit. And the bad: - the rooms are not taken care of. And I don't mean they are old (which they should be!). Thermostat broken (room 309) doors with gaps of over and inch to the hallway, Floor heater cover broken. - service at check in: we had 2 tix for the tour and she didn't know what we were talking about. Someone else finally came to help and our tour time had passed and they said to go talk to someone else. Not helpful at all. - service at breakfast : 15 min wait with many many open tables. Not enough servers to handle breakfast - staff (except night bars) overall just simply not helpful. Overall: super interesting place to visit and have a cocktail. Not worth spending the night.