The Stanley Hotel

Absolute tourist trap. Overpriced and a disgrace to what could have been a beautiful historic property. Owners have created a circus in emphasizing the alleged haunted nature of one of the rooms and an association with Stephen King. You are swamped with non guest cheesy ghost tours that really cheapen the whole experience. Do not stay here. Mike

Agree with other recent reviews. The worst hotel experience of my life and I did significant business travel for 35 years. Scheduled for 2 nights in a suite with a balcony for over $600 per night. Left at 5am the first morning. Manager said he would waive the early departure fee. The nerve! Services are non-existent and most staff are H-2B Visa holders. Some people seem to like the kitsch. Was not for me.

This is one of the worst experiences we have had. We usually enjoy staying at historic properties. How it is rated 4 stars is totally beyond me. This is supposed to be a nice resort. Parking is atrocious. There is no safe or minibar. What you get for coffee pods initially is all you get. No beds remade or cleaning during your entire stay. No room service for food. No real hot water in shower (tried at different times during the day to see if we could get hot water-no luck!). Tried calling the front rest 5 times during our 3 night stay and no one ever picked up. We had made the reservations thru Expedia. When we went to the room, it was dark and tiny( the former 4th floor servants quarters of the original resort). The room was built around one of the dormers on the front of the property so one side of the bed had very little clearance. After hitting my head on the ceiling twice, finally went down to the front desk and asked to be moved. We even offered to pay more! We were informed that since we went thru Expedia, that was all we were not eligible for an upgrade. The front desk manager finally admitted that with their new contract with Expedia, Expedia users were given the least desirable rooms in the Resort. Being a frequent traveler, I knew that was totally false, We eventually got moved to another room which was adequate size at the cost of being placed on top of massive construction which is going on at the back of the property. There is no air conditioning in the rooms and construction right outside our window. We also understand that Colorado is facing unusual heat. The construction luckily did not bother us in that it was drowned out by the noise the Modular’s air conditioning unit made. We appreciate change and the need for new construction but with the no air conditioning and the noisy temporary ac units you were forced to keep curtains closed so the ac units could keep up. This rendered the room very dark. The resort uses its connection with Stephen King and The Shinning as a promotional device. The resort seems to place more importance on its Steven King connection and tours of the hotel more than taking care of its overnight guests. You are constantly interrupted by hordes of Shinning tour participants who clog all parking and the hotel common spaces. The owners appear to have forsaken the comfort of its guests for the race to cash in on its haunted reputation. Take the tour but stay somewhere else!

The place is a dump. High prices, no parking. Rooms have no air conditioning, no refrigerator, no microwave, hot water doesn't get past warm, the mattress is too small for the bed frame, the room was tiny.

STAY AWAY! This place is terrible! Jackhammering starts at 7:15 am right outside room. Lasts all day. Can’t stay in room due to noise. There is no indication that this is an active construction site on the website. We stayed in the Lodge, and the elevator was inoperable for the three days we were here, so we hoofed our luggage and ourselves to the third floor. Few parking places, many in dirt. We weren’t informed upon checkin that there was no housekeeping service,. Rooms are tiny, without even a chair to sit in, and only a tiny shelf in the bathroom for toiletries. This is NOT a relaxing vacation for over $400/night. Extremely poor.