The Stanley Hotel

Worst place I have ever stayed would’ve been much happier at a motel six no AC. The room is 90° the whole site around the hotel is under construction, listening to loud banging construction noise all day unable to rest 90° unable to sleep because of the heat paid over $500 for a tiny little room. The doors won’t stay closed only three pillows on a king bed had to beg for a pillow. I can’t say enough about how miserable this place was don’t waste your time.

Beautiful and haunted. The Stanley has been consistently wonderful each time I've stayed here. Estes Park and RMNP are so fun no matter how many people you're traveling with. The Post on the grounds is a 5 or 5 as well. Oh and the whiskey bar is awesome. Loved exploring the basement and the grounds. The hotel service is fantastic. The location and view from the front deck, or from the Post, at sunset is unbeatable.

Some of the property was under construction, ruining some views, but the property overall is beautiful. I was disappointed to find that despite paying nearly $500, I was placed in a building off to the side, before the guard station, in a very plain small two queen bed room. The Stanley itself is beautiful, but the value is really lost if you're placed in the "overflow" building as you're really not immersed in what I think most people stay at the Stanley for.

Very disappointed. With the history of the Stanley and the high cost to stay there, I expected a quality experience. Definitely not what happened. We saw there was extensive construction going on when we arrived at the hotel. When I complained at checkin they said I was notified of that in my reservation email so there would be no discount on our stay. I checked back and here is what it said: select areas of the grounds are being thoughtfully reimagined. That could mean they were putting new flowers in the flowerbeds for heaven’s sake!! The carpets were filthy and unvacuumed. The verandah tables were dirty and littered. We never saw anyone cleaning the hotel proper during our stay, they definitely need more cleaning staff!! The pool was dirty and there were leaves and debris floating in it. Ownership/management, please do better, the Stanley and its guests deserve it.

Expectations went south in every aspect of the stay. Sad experience. To start finding the cottage was itself challenging with no directions; condition of bathroom and toilets deplorable; with bare toiletries and just three towels for 9 persons to stay for three nights; the beds were creaky made of bamboo swaying when put to use; bedrooms with poor lighting and not even a chair. Good part. Good location, good patio.