El Conquistador Resort

This amazing Resort is located just 1 hour from SJU easily accesible. the have shuttle that picks you up at the airport and drops you off at the resort and vice versa. you can find their booking information on the Resort website, the property sits on 500 acres of cliffs overlooking the Caribbean Sea and also Palomino Island. access to the Island is included in your stay. there is plentiful of wildlife every where. toy can hear El Coqui sing at night from your balcony. by the way El Coqui is Puerto Rico national frog. there are more than 5 restaurants to chooses from you have Italian, Mexican and local Puerto Rican Cuisine and more. there is El Cafecito where you can stop by and get your favorite Latte or Cappuccino and pastries and sandwiches. several souvenir shops that also personal items including Tylenol. the only set back for me was room service is not available 24hrs. it opens at 7am then closes at 11am and reopens at 6pm until 11pm. there is a rental car office in the lobby as well as the Concierge can give you information on optional tours. right now they are undergoing some construction so there is some noise but its tolerable. all of the staff members are amazing, very friendly, I have to give a special shout out the the entire staff at Las Ventanas, this was my favorite place to eat. they have indoor and outdoor siting. I could probably go on for another 20 minutes writing about this great place to visit. it also Family Friendly.

Loved this place!! Stayed in March 2025 with my sister and my two children, one who is special needs and everyone was so accommodating! Our room was clean and had such a beautiful garden view and the beds were comfortable and clean and the whole thing was picturesque! The only draw back was some of the food isn't the best but the area is so close to Walmart it is not that big of a deal!

We have been coming to this area of Puerto Rico for about 17 years - and there are 3 four star resorts we have stayed at: Wyndham Rio Mar, Hyatt Gran Reserve, and El Con. I pretty much stay with the property that I get the best rate. Back in 2009 - travel was significantly less crazy (the economy was in bad shape) and costs were much lower. This property was beat up bad by the 2017 hurricane and the revitalization is remarkable. With 17 years of staying at all of these resorts - I can tell you the El Con is special. The water park no longer charges extra, Palomino Island is great, the pools and facilities were all great. Lastly, the local people are incredible You will not regret!!

My family traveled here in January for a celebration and our stay here was a disappointment. We booked two rooms in the marina. Upon arrival we were not told our rooms were not available. Instead, the desk clerk named Angel simply gave us our newly assigned room in the Las Brias building. When I questioned him he brushed my concerns to the side and informed me they were of the same quality and location. For our inconvenience we were offered a $425/room credit. Sadly, this credit was never given and upon reviewing their website was simply the difference in room category. Our rooms were in what I consider the bowels of the hotel and in desperate need of renovation and cleaning. The windows were not clean, the bathroom had mold and walls/tile/ and flooring were scarred and in need of repair. Halls were musty and honestly the room felt like something in a Motel 6. After 3 nights in these rooms I checked with reception and were moved to the Marina. What a difference. Rooms were beautifully decorated and clean. You’ll want these rooms if you choose this hotel. We liked the property but felt several changes could be made. Ferry to island is small and only holds about 1/2 the number of interested people. This necessitates arriving 30-40 minutes early. Pools were nice and clean and loungers always available. Food at resort was acceptable but not memorable. We waited around 45 minutes for salads at one of the restaurants. Found small village walking from marina that offered better options for both dinners and breakfast. Food at resort was expensive. Upon returning home we realized many mistakes were made in billing including the elusive credit. Our emails and calls have not been returned, leaving a sour taste in my mouth. Is this resort nice? The common grounds certainly are, however the management lacks integrity. Not being told at checkin that we were being given inferior rooms left us feeling taken advantage of. Not receiving credit is the icing on the cake. If our family chooses to return to Puerto Rico we will likely try another resort.

Our experience at ballyhoo was wonderful. Alejandro and bolivar were the best We liked it so much that we dined there 2 nights