El Conquistador Resort

Raquel was amazing! Super personable and her hospitality is unmatched. The fish tacos were amazing and very timely! Definitely a must visit!

Gilberto was great. He accomodaties 23 of us with friendly and good service. The food and drinks were great and all had a good time. This is also the perfect location to walk over to the biobay kayaking.

Gilberto provided a very good and amicable service at Ballihoo. The food was exquisite and the view of the sea phenomenal 10/10 would repeat

Amazing place, very luxurious, excellent restaurants, bars, cafe. Pools, Jacuzzi and landscape is so amazing The staff very professional and courteous

This is the kind of property seasoned colleagues quietly warn you about—yet, against your better judgment, you assume *they* must have exaggerated. They didn’t. It’s bad. Very bad. At first glance, the resort makes an impressive entrance: a pleasant drive up, manicured grounds, and a stylishly appointed lobby that suggests you’re in for a genuine four-star experience. Unfortunately, that illusion evaporates almost immediately. The first real blow comes at check-in, where the resort casually presents a $1,300 deposit and additional resort fees for a five-day stay—charges that appear nowhere on their website or on Expedia at the time of booking. This lack of transparency isn’t just disappointing; it’s infuriating, and frankly, unacceptable for a property that positions itself as “premium 5 star.” Logistics only worsen the experience. Parking is a long, inconvenient walk from the main building, and both self-parking and valet come with eye-watering price tags. Add to that the resort’s significant distance from the city, and you’re essentially funneled into dining on-site. Unfortunately, the frustration continues there: meals are astonishingly overpriced for food that is, at best, forgettably mediocre. Back in the rooms—already average for the over priced rate—the staff constant door slamming of the utility rooms kept us up all night, there’s also, no microwave, meaning any overpriced leftovers you bring back are effectively useless. It’s a small detail, but symbolic of the resort’s broader pattern of overpromising, underdelivering, and nickel-and-diming guests at every turn. In the end, this property fails spectacularly to meet the standards it claims to uphold. The disappointment is real, the frustration constant, and the overall experience simply not worth the time, money, or aggravation.