Riad Fes, Relais & Chateaux

We enjoyed our two night stay at this property. The hotel is well situated to explore the souk within the medina. Returning to the hotel felt like an oasis after all the busyness outside. The rooms are all different. We happened to have a Hamman in our bathroom complete with black olive soap. We had group dinners both nights at the hotel. The first night was Moroccan cuisine and all the food was good. The second night was Italian and we were less impressed with the food Service at the hotel is very good.

This hotel is located in the new Medina, which is quaint, but presents challenges as you can't arrive by car. You need to call the hotel to have staff meet you to assist with luggage, but this is a minor issue. The atmosphere at this hotel is magical, reflecting the Moroccan culture. You are greeted with a beverage of your choice when checking in. The rooms are clean and comfortable, although a bit small. Our room had a large bathtub area, which could have been used for additional room space...this is a minor issue though. The staff is eager to please. There is a rooftop bar at the hotel, which offers great views of the city.

Fes is a very special place. With the oldest medina and so much history surrounding this sandy colored town, we were charmed by the friendliness of the people. But trying to find your way around can be a tad harrowing particularly when your GPS can't quite locate you. Which is why we loved the sanctuary, solice and extreme beauty of one of the most gorgeously restored hotels in the world. The location was perfect, the rooftop deck was surprisingly higher than most other buildings in town giving a clear 360 degree view of the magical sunset. Very friendly staff and a sumptuous breakfast made for a very restful and enjoyable stay.

We were staying at another hotel and dropped in by chance for a drink. Glad we did. Stunning property which is atmospheric through lighting and design and visually attractive with a high end finish. Sitting on the rooftop bar, watching the sunset and listening to the calls to prayer will live long in the memory. The view across the medina is superb. The rooftop team led by Abdul couldn't have been more helpful. Heaters and ponchos are provided when it gets cold. We couldn't remember the way back to our hotel so one of the staff escorted us back. Great service. We returned on the 2nd night for dinner. Good food with a mixed menu of traditional French and Moroccan food. Happy to cater for allergies and to combine individual dishes. We will return.

We stayed here for 3 nights while visiting Fes. Anwar and Fatima went above and beyond to help celebrate my birthday. In addition, Anwar and Abdul at the bar were very attentive and made sure we enjoyed the rooftop experience. The restaurant manager (don't have his name) went out of his way each morning to make sure we had what we needed, and guided us through the menu. Our room, and the Riad overall, were spectacular!