Tenaya Lodge at Yosemite

Aucune flexibilité ! Un check out à 11h00 alors que nous avions pris 2 chambres pour plusieurs nuits ! Horrible management. Hotel à éviter à tout prix. En plus les chambrss ne sont pas faites à 15h30 car selon leur politique ils ont jusqu à 18h30 pour les faire. Nous avons quitté tot ce matin l hotel nous revenons fatigués et nos chambres toujours pas faites !!!! No flexibility whatsoever! Checkout is at 11:00 a.m., even though we booked two rooms for several nights. Terrible management. To make matters worse, our rooms still hadn't been cleaned by 3:30 p.m. According to the hotel's policy, housekeeping has until 6:30 p.m. to clean the rooms. We left the hotel early this morning and came back tired in the afternoon, only to find that our rooms were still not ready. Avoid this hotel at all costs.

A family friendly hotel/resort that is very close to the south entrance to Yosemite national park. There's are outdoor and indoor pools a nice spa and free bikes. There is a per hour charge for electric bikes. I had two minor issues. First many people like to exercise early in the morning and yet the pools don't open until 9 AM. second if One has small children or elderly guests there should be a nightlight in the bathroom. I should mention that the concierge Karla was particularly pleasant and helpful

We are repeat travelers at Tenaya Lodge. Easily accessible to many activities, great customer service and nice amenities. They make vacations so easy to enjoy.

The hotel’s biggest advantage is its location. It is just a few minutes’ drive from one of the entrances to Yosemite National Park, making it an excellent base for exploring the park and the surrounding area. Unfortunately, our overall experience was mixed. The hotel is very large and was extremely busy during our stay. It often felt like the staff was overwhelmed, which resulted in a somewhat disorganized operation. Our first room was clearly not the room that had been assigned to us. It had a rollaway bed set up, even though we had not requested one, and, more concerning, while the room appeared clean, it was obvious that someone had slept on one side of the bed. We reported the issue and were promptly moved to another room. While we appreciated the quick response, the second room was also not fully prepared, it was missing complimentary water bottles and bathrobes. Although, whenever we requested something, the staff always provided it, but it consistently took quite a while. Another issue occurred when the air conditioner stopped working and blew only warm air into the room. Unfortunately, this happened on the hottest day of our visit. Thankfully, the problem was repaired the following day, but it did make for an uncomfortable night. One final disappointment was the pool experience. There were so many children using the pools that it was nearly impossible for adults to relax or swim because of the constant jumping and splashing. During the busy summer season, it would be a wonderful improvement if the hotel designated the indoor pool as an adults-only or quiet pool for at least part of the day. That would create a much more enjoyable experience for guests looking to unwind after a long day of hiking in Yosemite. Overall, the hotel’s location is hard to beat, and the staff was always courteous and willing to help. However, the property seems to struggle with the high volume of guests during peak season. With better organization and a few thoughtful improvements, it could provide a much more enjoyable experience.

Loved Tenaya! The kids loved all the included activities, we loved the amenities, and the food was totally fine! Loved the free s'mores each night :)