Tenaya Lodge at Yosemite

The Tenaya Resort offered a wonderful family atmosphere, and many activities, excursions, and food options that made our stay enjoyable. The room was gorgeous, and their cashless policy offered a convenience I appreciated. The hotel was clean, the staff were friendly, and you couldn't beat the setting! We had a great time at Tenaya.

Janet was an excellent tour guide. Exceptional enthusiasm with warm hospitality. My husband, daughter and I shared the day learning so much about Yosemite with Janet. A very well rounded experience with Janet who was such a professional! We wish Janet all the best! Jeff, Laura & Olivia

We chose Tenaya at Yosemite for a special anniversary trip because of its excellent reputation and premium positioning. Unfortunately, our experience did not match those expectations. We booked directly through Tenaya and expected to stay within the Tenaya resort. Our confirmation described a Deluxe Explorer Cabin, and nothing clearly indicated that our accommodation would actually be located in the separate Waybound property. Since Tenaya itself also offers cottages, this was extremely confusing. When we arrived, our reservation could not initially be found, making check-in even more frustrating. The cottage was significantly overpriced for what it offered. It was outdated and poorly maintained. The air conditioner in our son’s bedroom leaked and had already caused visible damage to the wall, one window blind was damaged, and the bathroom was well below the standard we expected for accommodation costing over USD 2,000 for two nights. During our stay, there was active construction around the pool area. We understand that renovations are sometimes necessary, but guests should be informed before arrival so they can decide whether they still wish to proceed with their reservation. We would like to thank Deb, who was professional, kind and genuinely apologetic about the construction. She handled the situation as well as she possibly could. Breakfast and Embers restaurant were enjoyable, although they could not make up for the overall disappointment. Even after returning home, we have had to send multiple follow-up emails just to obtain our final itemized invoice, which we still have not received. Our disappointment was not caused by a single issue, but by the overall lack of transparency, communication and value for money. Had we been clearly informed before arrival that we would be staying in a separate property with ongoing construction, we would have chosen different accommodation.

We stayed in the explorer cabins with family for one night before entering Yosemite. They are now called Havens. We had 3 two bedroom cabins for our group of 11. Mine was cabin 2 with a perfect view of the stream from our balcony. There was some confusion with our reservation but the manager went out of his way to make sure we were pleased with our stay. We had dinner at Jackalope. They seemed short of help but food was good. I don't remember what the restaurant at the cabin area is called but breakfast was wonderful and we actually stopped there for lunch on our way out of the park, before nearby horseback riding. Consider this location if in that area.

Our 5th Trip staying at Tenya. I guess the fact the we return says it all