Tenaya Lodge at Yosemite

The location of the hotel is amazing but the experience did not live up to this first impression. The check in was time consuming for no reason the rooms are okay but dated. For our group of 4 rooms some simple items were missing from the room including robes, glasses and cups. In addition for the whole of our stay we had a single bed learning against the wall in the corridor. Now the customer service, I would say that any interaction with a member of staff was not a good one with the person behind the bar complaining about being tired and their shifts, with our server in the restaurant complaining about too much to do that night, which meant our meals never came out together and my chicken being stone cold. The following night I then struggled as a coelic (GF) to get a pizza for which my order was accepted to be then told there were no bases for at least 3 days. My advice here is do not book the hotel as it is over priced and does not deliver on this price tag expected.

Lovely hotel set in the woods close to the entrance to the park. Perfectly set up for visitors if you want to hike, ride or just drive the area. Talk to Angela on Concierge, she was awesome

The hotel itself is in the beautiful location. Good access to the national park. The room was good, however! they could at least include breakfast for the money they charge. The main problem for us that we found absolutely unacceptable was the fact that you have to pay $250 to enter their national park from January 2026 if you are non- US resident !. This is such a disgusting discrimination. We already spent money to fly to US, spent money in their hospitality and hotels but no, they have to punish us by charging this ridiculous amount to access their parks and that have nothing to do with “make America beautiful again”. This is just greed and discrimination .By the way, this is how their impulsive leader named this absolutely stupid law, we laughed at the sign at the entrance when we saw it, we didn’t want to pay and just went somewhere else. Principal .This is disgusting. We felt like they punish us because we come to visit them from abroad. Shame of you! And by the way, if you go to Zion and Bryce Canyon, they do not charge this stupid charge. Yosemite! How can you support this stupid decision? We will never visit you again!

Overnight stay for family of 5 - little confusing getting to the the registration area (pro tip: don't stop at the Pizza Place first); once inside, very clean, well decorated, felt just like it was described - a lodge. Friendly staff. Room was decent and surprisingly comfortable beds. Nightly activities were kid-friendly with a fire and all the supplies to make S'mores (delicious!) and then a game room - bit crowded - and inside pool - not too crowded. Only complaint, but really there are no other options, were the high prices for grab-and-go breakfast/snacks prior to departure for Yosemite. Get to the pantry early because the food goes quick! Overall, reasonable value, good location, and would consider staying here again.

BEWARE if booking, especially traveling with kids. I had high expectations given the well-done marketing and price point, but unfortunately our experience was extremely disappointing. Our initial room had a strong, overwhelming mold smell coming from the bathroom that made it feel almost toxic to breathe. The bed was also noticeably uneven, tipping to one side, and even basic amenities like the toilet paper were of very poor quality. There was debris (not coffee) stuck to the bottom of the coffee maker water tank. To make matters worse, we found fleas in the pool towels after waiting an hour for them to be delivered. We notified staff about ants in the room, and while someone did come quickly, they sprayed Raid inside the room. When I expressed concern that my kids walk in there and it was visibly on the tile, I was told they would record my "preference for no chemical sprays,” which felt bizarre and dismissive rather than responsive. Because of the unbearable (and toxic) smells, we were eventually moved to the cottages, which seemingly would be an upgrade. Unfortunately, the condition there was just as concerning. There were visible dog pee stains on the floor, torn carpeting, stains on the walls, and an overall feeling of uncleanliness. The water pressure was much better, but the water temps were scalding which posed a safety hazard to my little ones. Dining on the property was equally disappointing. Service at Jackalopes and Timberloft restaurants was BEYOND poor, and deserve their own reviews, and the food quality was far below what you would expect for the cost. It honestly feels like the budget goes into marketing rather than property maintenance. The advertised rock climbing experience was another example—there was one staff member overseeing 20+ eager participants, no real direction, and it’s oddly located on a small island in the middle of the parking lot. It did not feel thoughtfully run. The hiking trails on property are also unmarked so wander as you wish. The signs are kicked down which made for an adventure with our 4 and 5 year olds (put optimistically.) The staff seemed to need better hospitality training. The one bright spot was a groundskeeper who kindly wished us good morning...ironically the warmest interaction we had during our stay. I want to emphasize that this does not feel like a housekeeping issue, but rather a larger problem with property maintenance, operations, and standards. At this price point, the level of cleanliness, service, and overall experience we encountered is simply unacceptable. This stay fell far short of expectations and did not reflect the quality or care one would expect at this rate. I am hoping the fleas did not come home with us. BEWARE and lower your expectations a few notches if you choose to stay here. The reviews are misleading.