Maradiva Villas Resort & Spa

It was wonderful experience we had with my family here. The people working in the Fitness center and kids club are very friendly especially Seherazad and Imran, we really appreciate their hospitality here

Wow. Maradiva ticks every single box! From arrival where we were made to feel so special by Hema and her colleague, who whisked our two year old off to feed the fish. To our final breakfast where Manish and Akeel provided the most exceptional Mauritian breakfast and champagne. The most important part of a hotel is always how clean the room is made up to be and Shehnaz ensured our villa was perfect every day. It was as if we weren’t even there (which is no small feat when you have a toddler!). The hotel has everything you could possible want. Incredible views, staff who can’t do enough (shout outs to Manish, Akeel & Gavin!), tennis and a good gym (shout out to Imraan who is always on hand to help!), a real luxury feel without being too stuffy, incredible massage service (we both had massages with Rekha). The butler service works seamlessly - we had Aki and Mariame who go above & beyond and always were happy to accommodate all requests! The hotel is located on flic en flac beach, our research told us this was the best beach in Mauritius and I don’t think it let us down! Our villa was located on the beach, next to the main pool - despite its proximity to the bar we heard no noise at night. The best thing about the villas with private pools is that the hotel never once felt busy and all the staff get to know you and really look after you. For example, Senjita always welcomed us with a smile and got to know us all over the days. The second most important thing for us on holidays is the food. There are only four restaurants and we stayed for ten days so after day 4 we asked Aki (our butler) what the options were like for food outside of the hotel. He sent us some options but then also asked us to just say what we fancied. Manish has bought us an incredible Mauritian breakfast so we said we’d love to try more Mauritian cuisine - from then Akeel was able to ensure that whenever we asked for Mauritian food it was delivered - and it was incredible!!! Don’t miss asking for Mauritian food. All in all, we’re already planning our next trip!!

We had absolutely fantastic two weeks at Maradiva. The resort is stunning, our villa - incl. own pool - superclean and very comfortable, The food was excellent (we tested all restaurants), the service oustanding, the staff so friendly and welcoming - many thanks to Kenny, Rishi, Aki and Olivier, just to mention a few. Highly recommended for a perfect, relaxing vacation.

The villas and beachfront setting are the hotel’s biggest strengths, and many of the staff are friendly and genuinely helpful. Unfortunately, the overall experience falls well short of five-star standards, with inconsistent service, poor housekeeping, average breakfasts, numerous extra charges, and a lack of attention to detail throughout our stay. The most disappointing moment came on our final evening. We had booked the teppanyaki restaurant, where the F&B manager warmly told us the chef had created a “special menu” just for us as a farewell. We thought it was a thoughtful gesture. Instead, we sat watching everyone else have their meals cooked fresh on the teppanyaki while our food eventually arrived pre-made from the kitchen. It later became clear the hotel had overbooked the seating and, rather than explain the situation honestly, chose to present it as a special experience. They attempted to make amends afterwards, but the damage was done. Our final memory of the holiday was of being misled to cover up the hotel’s own mistake. It was unprofessional, dishonest and showed little regard for the guest experience. That episode perfectly reflected the wider stay: good intentions from some staff, but inconsistent execution and poor management. The duty manager even asked us to leave a review at check-out without first asking for any feedback. The setting is lovely, but if you’re looking for genuine five-star service, Maradiva is unlikely to meet your expectations.

All members of staff consistently greet us with a warm smile and maintain a positive, welcoming, and professional attitude. The room is consistently clean, well maintained, and maintained at a comfortable temperature. The thoughtful presentation, including the welcoming arrangement of fresh fruit and sweets, creates a warm and pleasant arrival experience. The check-out process is always efficient and seamless. The staff handle the billing process professionally, making it a smooth and hassle-free experience while maintaining a warm, courteous, and welcoming attitude throughout. The quality of the food is consistently excellent, with a well-balanced and varied selection. Meals are served in a warm and welcoming atmosphere, providing an enjoyable dining experience on every occasion. The beach is consistently clean and well maintained, with secure access, convenient kiosks, and comfortable seating areas. Towels are readily available after swimming, enhancing the overall guest experience. The swimming pool is also well maintained, clean, and maintained at an ideal temperature, creating a comfortable environment for extended relaxation. The concierge team is consistently helpful, courteous, and welcoming, always assisting guests with a friendly and professional attitude. The breakfast at the hotel is of an excellent standard, and I have observed minimal waste, as orders are placed for selected items. The à la carte service is particularly well executed and adds to the overall dining experience. Maradiva Villas Resort & Spa offers a unique hospitality experience, distinguished by its calm and relaxing atmosphere. The privacy afforded by each villa significantly enhances the sense of comfort and exclusivity, making it particularly well suited for families seeking a peaceful and private retreat.