Hotel De La Ville

The Hotel is comfortable and is wonderfully located for the main tourist sites, bars and restaurants. The staff were professional, polite and courteous. My only complaint – and it is a serious one – was the unavailability of Air Con. The hotel advertised Air Con in its rooms. On arrival our room was very hot and stuffy and when we asked reception about the Air Con we were told that it is ‘switched off during winter months’. This was in April! The receptionist suggested that we open the window. The following morning my wife, my son and myself had a large number of severe mosquito bites. On return to the UK my wife required medical treatment for hers, strangely we did not see any mosquitos outside the hotel. I am very annoyed that the hotel advertised Air Con knowing that it would not be available and knowing that there was the likelihood of mosquito attacks. We will not use this hotel again. From reading detailed reviews about this hotel it is now obvious that this was a known problem.

I truly enjoyed staying her with my wife last year during our tour to Italy. The hotel reflects Florence vibes with Florentine style decor throughout, so staying in that room didn't let us forget that we were in the beautiful Italy. The room was nicely equipped and the best part - it was so close to major attractions of the city. I enjoyed morning in the city center, especially near the Cathedral. I would stay here again.

Wonderful staff - so helpful, especially at the front desk, and we were there 7 nights so we got to know them. Breakfast options are great - from fresh fruit and fruit juices to fried eggs, with always friendly help. The bed was so comfy and the room pretty. We would return in an instant.

I love Italy , I love Florence and now I love De la Ville. I am so glad I eventually tried De la Ville . After so many times I have visited Florence I booked this great hotel. I usually stay at Lungarno hotels or Salviatino but this time i needed a different experience . This is a real classic hotel . By the time you walk in everything is really elegant and delicated, even the smell . The staf is really kind and well educated . I was so happy when one kind lady informed us that we were upgraded to one of the hotel's best suite . This was our lucky day . The room was with no view but so comfortable . The best thing was that we had two wardrobes and two bathrooms. I couldn't imagine how convenient and useful this is while you earn so much time. Everything in the room worked very good . As for the breakfast I was really satisfied of the quality of the products , I had the best bresaola with oil and lemon juice. Everything was fresh and really tasty. The best of the hotel was the location. Almost every hotel in Florence is in easy walking distance but this one I can tell it is right in the center of Florence .Everywhere you want to go is no more than 400 m. I am so glad I discovered this real gem. Of course I was lucky to have a suite , I can't tell about the classic rooms , I will have to see . Please try this hotel .

Location excellent - in the middle of everything - walking distance to all the attractions and sights. Staff very pleasant and informative. Breakfast was excellent - plenty there for all. Suggestion - if there are any tours staying at the hotel - try to get there earlier as opposed to later. Seating can be an issue but never had a problem getting a table - just a little crowded in the breakfast area. Use the hotel staff to arrange dinners - they have the clout to get you seating to the fine restaurants in the city. If in Florence again I will definitely return to this hotel.