Hotel Helvetia & Bristol

The Bristol is perfectly situated near everything in Florence. The rooms are beautiful and comfortable and Cibreo providing food in the lobby is a huge plus as all the dishes and drinks are delicious. The staff is so gracious and professional they all go out of their way to provide guests the best hospitality. The spa is not to be missed, we had wonderful massages and the Roman baths were a lot of fun and very relaxing after long days of sight seeing.

After the past few days, the Helvetia & Bristol will always have a special place in our hearts. Not only did we celebrate a birthday there, but I also proposed to my fiancée. The entire planning of these surprises went very quickly and smoothly. Everything was arranged in no time. Transportation from the airport to the hotel was organized for us, and we were warmly welcomed upon arrival. The surprises were kept secret, so my fiancée had no idea. Everything else went perfectly as well. The room was beautifully decorated with flowers, candles and other small arrangements. The hotel itself is a dream. It combines the charm of Florence with modernity. The entire staff, especially Desilda, is extremely courteous, friendly, attentive, and helpful. Every request was immediately addressed and resolved. A more central location is not possible; everything is within walking distance. Food and drinks were also awesome. Nothing to complain about and you get everything you want. In summary, we can only recommend the Helvetia & Bristol to anyone who wants to spend their vacation there, but especially to those who want to celebrate a special moment.

Amazing spa experience at this beautiful hotel! After walking the streets of Florence, Rome and Tuscany for two weeks this was an amazing ending to my trip. The spa is simply exquisite, and I highly recommend adding on the thermal bath experience as it was truly unbelievable.

We booked two nights right before our wedding day, and everyone was so helpful! We had a beautiful, super clean room with all the right amenities - location was perfect, close to everything - and to relax the day after the big event, we had a wonderful room-service brunch (definitely way after the official breakfast times but the kitchen was so accommodating and understanding!) and an amazing spa sesh! All of the staff was so wonderful at handling our stress and did everything in their power to ease the nerves! Grazie mille everyone, we felt so welcomed and can't wait to come back for our anniversary!!

You can look at all of the beautiful pictures on line and read about all of the wonderful and unique amenities.....what separates this hotel from others is the people. We are fortunate to have stayed in countless hotels for multiple days over our seven plus decades.....the staff at Helvetia & Bristol (and by that we mean every member of that staff, not just a few people) are more professional and more caring and more friendly than any other staff that we have experienced during those years. If you are coming to Firenze, stay here....you will love it.