We had our 5th or 6th stay a few weeks ago and, yet again, we absolutely loved the Portrait Firenze (see my multiple prior reviews with lots of detail). The rooms are great - the mini kitchen is such a great thing to have. We love the built in sound system!! If you want to splurge, definitely book a river view room - the best people watching ever. The hotel's location is perfect for everything you could want to see. The team was all incredibly helpful and friendly - we loved the What's App direct communication. We plane to return on December and can't wait!

My 3rd time staying here and it is always perfect. Rooms, location could not be better. Staff goes above and beyond to make our stay joyfull. Would recommend to anyone and will be back next year and will alway stay here.hoping to go to Milan in oct and stay at there other property.

Just returned from a 10 day Italy vacation. Florence was 4-5 days on the trip. This hotel has excellent attention to detail and that’s what sets it apart from others. Beautiful interiors, super clean, staff anticipates your needs, responds within minutes on text 24/7. We had breakfast included and a family suite. All this will change the quality of your trip if traveling with children. They get to sleep in while you enjoy a delicious cappuccino and share a tasty breakfast together in living room which is both exquisitely decorated and comfortable. What else do you need? Situated with a view of the ponte vecchio but on a somewhat quiet street That means when you step outside you are not walking into an avalanche of tourists. We also sat outside and had drinks/people watched (best Italian quality :) The staff will seat you immediately over a line of those who wait if you are a guest at hotel. Will return without a doubt.

LOVE the Portrait, will always stay here. The location is excellent, clean and comfortable rooms, and the people are lovely. The service is impeccable. I regret not staying at the Portrait in Rome as well. I highly recommend this hotel in any city.

Thank you, Portrait Firenze, for making our honeymoon trip unforgettable. Every detail, from our welcome champagne and fruit to the custom music and pillow preferences, was truly remarkable. Of course, we cannot say enough amazing things about the staff who were very attentive when we arrived and responsive when helping us reserve dinners and tours. Thank you, again, for this amazing experience that we will remember forever.