Just returned from a 10 day Italy vacation. Florence was 4-5 days on the trip. This hotel has excellent attention to detail and that’s what sets it apart from others. Beautiful interiors, super clean, staff anticipates your needs, responds within minutes on text 24/7. We had breakfast included and a family suite. All this will change the quality of your trip if traveling with children. They get to sleep in while you enjoy a delicious cappuccino and share a tasty breakfast together in living room which is both exquisitely decorated and comfortable. What else do you need? Situated with a view of the ponte vecchio but on a somewhat quiet street That means when you step outside you are not walking into an avalanche of tourists. We also sat outside and had drinks/people watched (best Italian quality :) The staff will seat you immediately over a line of those who wait if you are a guest at hotel. Will return without a doubt.

LOVE the Portrait, will always stay here. The location is excellent, clean and comfortable rooms, and the people are lovely. The service is impeccable. I regret not staying at the Portrait in Rome as well. I highly recommend this hotel in any city.

Thank you, Portrait Firenze, for making our honeymoon trip unforgettable. Every detail, from our welcome champagne and fruit to the custom music and pillow preferences, was truly remarkable. Of course, we cannot say enough amazing things about the staff who were very attentive when we arrived and responsive when helping us reserve dinners and tours. Thank you, again, for this amazing experience that we will remember forever.

In the midst of the hustle and bustle of Florence, this hotel is a gem! We loved this hotel. The location is perfect for walking to all of the shopping, restaurants and museums. Upon arrival the staff was just amazing. Everyone was so friendly and helpful. They organized wonderful dinners for us. The room was beautiful and the spacious balcony view was amazing. We will definitely be back here! I highly recommend eating on the terrace and their onsite restaurant. Great food and a great vibe!

The Portrait Firenze was the perfect hotel for our family visit to Florence. The location is exceptional, a literal stone’s throw from the Ponte Vecchio, putting everywhere you want to visit within easy walking distance. The rooms are spacious, beautifully appointed, and have stunning views over the Arno and across to Pitti Palace and the Boboli Gardens. Linens, cosmetics etc. were all of the highest quality. As part of the Lungarno set of hotels you get access to multiple excellent dining / drinks options. We spent a lovely evening at the roof top bar at the Continentale (just across the street), sipping cocktails as the sun set across the roofs of the city. What makes the Portrait truly special however is their team. We were treated like family by every single person we interacted with. Nothing was too much trouble, from excellent shopping recommendations, to dinner reservations and even a get well card signed by everyone when our son took a tumble while we were out sightseeing. Special call out to Rafael - thank you for being so thoughtful with all your recommendations. Tip - WhatsApp was a really easy way to communicate with the team, especially when we were out and about. Thank you for a wonderful stay and I hope we can visit again soon!