The Ritz-Carlton, Fort Lauderdale

Bottom Line Up Front: Would stay here again Check-in: Normally if I check-in ahead of the designated check-in time when staying at a Ritz property, I am always accommodated. However, we had to wait until the designated time to check in which did take away some of the hospitality that I normally expect. Room: we were upgraded and the room that we received was well appointed. However the noise level was surprisingly high! We were able to hear other guests walking past our door as well as in the next room. The walls are thin! First Ritz property that I have visited where this has been the case. Gym: Well equipped and was never overly crowded. Pool Area and Food: Evidently there are opportunities to purchase a one day pass to lounge at the pool. This makes the pool area very crowded for guests. I encountered a number of individuals that either had a one day pass or was just 'squatting' because they had just gotten off a cruise. This of course meant that pool chairs were not available and once we were able to get chairs, the service was definitely lacking!! Not to mention that the food was horrible. We sent back our tacos because they were cold and this is the first time that we could tell that they just put them in a microwave and sent the SAME tacos back to us. The shells were hard and they were soft tacos!! This was very disappointing! Normally the food item is remade completely. Spa: Overall, nice accommodations and great snacks! However, it is small so there is no dedicated whirlpool but there is a steam room and sauna. Overall, I would stay here again. I must say that there is a lovely aroma throughout the hotel. When you visit other hotels who don't pay as much attention to how guests comprehensively experience their accommodations (sight, smell and touch) you appreciate when a hotel makes sure to address each one.

The best part of staying at the Ritz Carlton Ft Lauderdale was the staff.The hotel itself is sub par for a Ritz Carlton.The rooms while kept clean could use a renovation as well as the public areas.The location is good, the beach is very very busy with a nice pool area. The price that they are charging is out of sight for what you are receiving. Also buyer beware the hotel is extremely inflexable if you are looking for any special favors or if a Blizzard arrives in NY. If you happen to get an inter coastal room be prepared for a 9 AM wake up construction call Monday to Friday.

Have stayed here before, it’s not bad, but I was a bit disappointed this time around. I can’t give five stars honestly.

I want to recognize Oscar Smith for the incredible job he did helping organize a very special weekend for the two of us at The Ritz-Carlton, Fort Lauderdale. Oscar was attentive, responsive, and genuinely invested in making sure every detail was just right. He coordinated everything seamlessly, from timed deliveries to concierge requests, and made the entire experience feel effortless. The service throughout the hotel was impeccable. From the Burlock Coast restaurant staff to the Spa team, the valet team, and the concierge team, everyone went above and beyond. The food at Burlock Coast was absolutely delicious, and our two massage therapists at the Spa were outstanding. Their skill and professionalism truly elevated the entire experience. Thanks to Oscar and the exceptional staff, the weekend was smooth, thoughtful, and truly memorable for the two of us. We will definitely be back again. -P & L

The Ritz Carlton Ft Lauderdale did not disappoint. Great location, rooms, service and amenities. Everyone is super friendly, professional and accommodating. Don't miss free Gelato. Also coffee provided in morning was terrific. They also have nespresso machines in room. The pool level (and bar)was overlooking the beach which was great for quite retreat. Thumbs up!!