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June 12, 2017 for 3 nights for 2 adults.

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Bunga Raya Island Resort & Spa in Gaya Island, Malaysia

Bearing a name inspired by the exotic hibiscus flowers native to its tropical surroundings, Bunga Raya Island Resort & Spa – part of the LVX collection of Preferred Hotels & Resorts – is a secluded gem off the coast of Borneo, where your next blissful beach vacation awaits. In the heart of Southeast Asia, this Malaysian resort paradise is set on a coral reef island, tucked into a natural bay, and is comprised of just 47 hideaway villas. With white sand beach to one side, and pristine jungle to the other, guest accommodations feature native architecture fused with a contemporary feel and superior functionality. The sophisticated dwellings, none less than 750 square feet, offer an unparalleled level of privacy and luxury, while providing modern accompaniments such as satellite television, iPod docks, mini bars, and wireless internet access. Views vary, from hillside settings with colorful foliage enveloping private decks, to vistas of the brilliant beach and sea, with each and every space promising a unique perspective on the island's beauty.

With your stay at Bunga Raya Island Resort & Spa, the pleasure extends far beyond the idyllic villas themselves. Stroll across a suspended bridge to Solace Spa, where open-air pavilions built directly into the landscape present the perfect spot for indulgent body treatments, massages, and beauty services. Head to the beach and the aquamarine waters to further unwind, and enjoy a kayaking excursion around the bay or through the rich mangroves with their bountiful flora and fauna. The resort's PADI-certified dive center offer scuba gear and training for you to discover the incredible underwater sea life, and a variety of additional water sports are also readily available. Stay on land and explore the jungle, where guided treks point out the fantastic features of this untouched treasure. When you are ready for replenishment, sit down to a delicious meal at one of the multiple dining venues on site. Pantai Grill is a casual beachfront restaurant with a grilled-to-order menu, while The Koi offers a more formal experience in a European bistro atmosphere, with a wine menu from its underground cellar. Whether you dine in-villa, spend endless hours on the sand, or venture off-island to explore the region around, Bunga Raya Island Resort & Spa is an exotic beach experience that will make your trip unforgettable.

Location of Bunga Raya Island Resort & Spa

Bunga Raya Island Resort & Spa
Polish Bay
88778
Gaya Island, Malaysia

Nearest Airport: BKI

Amenities for Bunga Raya Island Resort & Spa

  • General Information
  • 48 Villas
  • Connecting/Adjoining Rooms
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • Private Dining
  • 2 Restaurants
  • 2 Bars
  • 24-Hour Room Service
  • Wine Cellar
  • Bar & Lounge
  • Wine Bar
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Fitness Center
  • WiFi
  • Sauna
  • Wellness Center
  • Pool & Beach Cabanas
  • Helicopter Service
  • Limousine Service
  • Beach Access
  • Infinity Pool
  • In-Room Amenities
  • Air Conditioning
  • CD Players
  • DVD Players
  • In-Room Safes
  • Mini Bar
  • Radio & CD Players
  • Activities
  • Excursions
  • Hiking
  • Kayaking
  • Scuba Diving
  • Snorkeling
  • Jet Skiing
  • Sightseeing
  • Business
  • Business Services
  • Family
  • Cribs
  • Rollaway Beds
  • Nearby
  • Shopping
  • Restaurants
  • Beach
  • Golf
  • Nightlife
  • Marina
  • Interests
  • Active & Adventure
  • Beach
  • Cool Pools
  • Hotels

Reviews for Bunga Raya Island Resort & Spa

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 4 days ago

I chose this resort to end what was a surprise birthday trip for my husband. We were so looking forward to this place and yet we were so disappointed. I paid for a treehouse villa, pretty expensive at £405 per night but it was a one off and looked amazing. On arrival there were several cigarette ends in our deck which took 3 days to disappear after we mentioned it to several members of staff. Most staff are lovely but nobody seemed to communicate. Our room was filthy, the dark grey tiles hid the dirt from the eye but our feet literally stuck to the floor! We wiped the bathroom floor with a white flannel and it was black. Although somone came to clean the room each day, you'd only ever see a dustpan and brush, never any disinfectant, water etc. This was also the case at the restaurant, your arms would stick to the tables and we never saw anyone clean them, even macDonald's give their tables the odd wipe!! We didn't stay near our room for the first couple of nights because of the distinct smell of rotten eggs nearby. We were told they were aware of the cause and trying to resolve it immediately but we were not told what it was, maybe that's not such a bad thing!! The electrics were appalling, another issue in our room that wasn't taken seriously until we contacted our travel agent with some photos who immediately raised a complaint. Within a few hours we were tracked down by Benny, a manager. He was so so lovely however it shouldn't have taken a complaint from the travel agent for us to be taken seriously. He spent a couple of hours with us and took our problems very seriously which was great, but it was the day before we were due to leave!! Within an hour there were maintenance guys fixing the electrics and installing plug adapters and our walls and floors were wet. The floor was still sticky but it was a start at least. The plunge pool had been cleared of debris for the first time and looked lovely. We were eaten alive during the first 2 nights but the hotel were adamant it couldn't possibly be bed bugs. We didn't get bitten on the beach, just at night in the room. They did fumigate the room and hey presto, we had no more bites other than the odd sandfly. I knew that the standards in Borneo would be very different from somewhere such as Dubai, however if Sepilok Nature Resort can get it so right there is no excuse for a 5* resorts standards to have slipped so far. Benny organised a free dinner for us and the staff tried their hardest to help us enjoy our last night which was nice. I have been told that the resort is undergoing an emergency refurb now and I hope they look at their training practices, if so then that is great as the place has the potential to be very special.

Lucyjordan7


TripAdvisor Traveler Review Rating Reviewed 6 days ago

We stayed at Bungaraya for five nights to spoil ourselves at the end of our honeymoon in May. Arriving at the resort we were struck that it felt unloved. The beach was covered in driftwood and litter, the bar where we were given a welcome drink was deserted and tatty, and crumbled leaves were scattered everywhere. It felt like a ghost resort. Unfortunately things didn’t improve on our first night dinner. The meal was inedible and had to be sent back, a salad arrived with a creepy crawly swimming in the marinade, and an alternative main took an hour to arrive. The staff were very apologetic and to their credit we were given a special dish from the chef at no cost when we dined there later in the week. But we were struck, over the course of our stay, that the food didn’t seem fresh. It was also expensive and dissuaded us from eating out every night because we were unimpressed with the quality, the slow service, and the value. We spoke to the manager on our second day about the state of the beach and he told us that there were ongoing problems with rubbish floating in from the mainland and that driftwood had arrived the previous week. Within an hour a tractor went to work on the beach and cleared the driftwood. Whilst this was appreciated it raised the question why it took a customer complaint to tidy the beach when it so clearly was messy and had been for a week. There is a significant problem with rubbish on the beach and every morning between five and ten workers with plastic bags walk across the beach to clean it. The job they do is very superficial. Having seen them several times they seemed to be having a pleasant early morning stroll rather than properly attacking what is a major issue. The resort advertises itself with a ‘beautiful white sand beach’ and whilst there are issues beyond the control of the resort that impact this, we were left with a strong impression that complacency has set in and standards have been allowed to slip. Excuses are made rather than pulling out all the stops to deliver the five star experience which the customers are paying for. We appreciate the task is sometimes Sisyphian, thankless and endless, but the management seems defeated, no longer seeing it through the fresh eyes of those that have arrived for a few days of luxury, but rather worn out by the challenges. We encountered many examples of poor attention to detail over our stay – the mocktail that contained alcohol, the high number of menu options that weren’t available, the dirt that seemed to cover so many surfaces. We were also surprised how lost the staff were. At times ordering food was a tortuous experience with mistake after mistake made, whilst the staff were at huge pains to please and apologise. They were super friendly but seemed untrained and confused. There were some pluses. Our room was excellent, as was the plunge pool, and we were given a honeymoon surprise in our room on the second night. And the resort could be paradise. It has enormous natural beauty – the milky green sea, pink hibiscus flowers, and lush verdant vegetation that surrounds the villas - and that it was makes the state of it so heart-breaking. It could be a five star resort but it really isn’t, despite charging five star prices. It is a paradise that has been allowed to drift into mediocrity. The website advertises that it is a “luxury getaway……which outstands at every turn’. We only wish that was true.

Kasia K


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

My family stayed at Bunga Raya Resort from April 15-20 2017. Prior to staying we read all the reviews and had some concerns. However, we were amazed once we arrived! We were given a quick tour of the resort and driven to our villa on the hill overlooking the ocean. Everything was very well kept and the staff was amazingly accommodating. Our bags were delivered to our villa before we arrived and the rooms were cool and fresh. Our stay was very restful! The sounds of the jungle at night were soothing and the occasional passing by of the local wild pig was quite fun. Even the afternoon monkey family coming out to see the fun. We zip lined and walked the canopy, which was good fun. Breakfast, lunches and dinners were amazing! Service was a bit slow, but what was the hurry? You are on island time! Even the General Manager Thomas stopped by at dinner to see how our stay was and if he could do anything to make our stay more enjoyable. It was perfect! We arranged a early morning trip to Sandakan (Sepilok) Orangutan sanctuary that was truly special. Bunga Raya had a boat at the ready at 4am to pick us up with a breakfast/lunch care package. Very thoughtful! Overall, Bunga Raya, Thomas, the staff and the resort was a special place that my family will always remember. Thank you Bunga Raya!

DanGapril2017 - San Marcos, Texas


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

My husband and I spend 5 nights here at the end of our honeymoon to really relax after 12 days of trekking and doing jungle tours and we loved every second. We stayed in one of the treehouse villas (the one with the plunge pool) which had so much space!! The bed was extremely comfortable and very spacious and we had a free minibar which we were really happy with (free coke / sprite / tiger beer). The bathroom was lovely and jungle feeling and very comfortable. There was a huge balcony and separate area for private dining and we were privately nestled in the trees. Everyday housekeeping and a turndown service (which included plenty of mosquito repellant measures so we could sit on the balcony) would come which kept the place clean and tidy. The resort is quite large and there are plenty of buggies so you can be driven to where you need to be (which was then a shock to the system when I got home and had to drive myself to work haha!!!) and they come very quickly. The food is amazing!!! That's all I can say on that.. The beach and atmosphere and just general feel of the place is fantastic and it really helped make our honeymoon special. We did quite a few activities including snorkelling, a Malaysian cookery class, spa treatments, kayaking, zip wires and canopy walk. Our favourite was the cooking class and we have cooked the meals for some friends since we have been back! The happy hour drinks are lovely and reasonably priced (we only really drank during happy hour). I think if you were drinking outside of happy hour the drinks were a bit pricey but then we found wine in general to be pricey everywhere else we stayed so this was no different. The staff are very friendly as was the general manager who always made the effort to come and see us and see how we were doing which I thought was lovely. They had some construction work going on at the lodges next to us whilst we were there but they we're so considerate of us being there - we hardly heard them! Special shout out to Fauzi and Eduardo at the grill who we chatted to quite a bit, they were great guys and a credit to the team there... Absolutely fantastic place, we had a wonderful stay and would definitely be back if we visit Borneo again...

uvflowers - York, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 1 month ago

The first impressions are those of a desert island which is a great thing, the bay is beautiful, and has the untouched feel. Arriving by boat of course reinforces this. The resort is generally quiet and you are not bumping into other guests other than at meal time or by the main pool. Our beach villa was nice with a little plunge pool which was convenient for cooling off. The food was great and we enjoyed every single meal (on a visit to gayana the food wasnt great). Staff are friendly and always smiling and saying hello. We also had a good experience at the spa with some enjoyable treatments. On the downside, and although everyone is really nice, it just seems like there is a lack of management of service. On the first day we were greeted by a pleasant gentleman (Andrea) who we didn't see for the rest of the week. We found out that he was actually managing the other resort, the actual manager was pointed out who we thought was another guest. Staff in general could be found on their mobiles in little golf carts and generally appeared a bit clueless (for example after having a lunch on our villa terrasse, the monkeys made a mess scavenging on what was left and made a mess, we reminded them to pick up the plates, they came picked up the plates but didnt even think of cleaning the mess left) in general they smile but you are never really sure they understand. So its on the service side where it fell short for us, there were of course some good and helpful people like Fauzi and Victor. We were also a bit disappointed with the snorkeling and a lot of litter comes in from the main land which they do their best to clean up and keep at bay, from what i gathered this is only a real problem for the beach after bad weather.

bjm20 - Marbella


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