The Leela Goa

Our recent stay at The St. Regis Goa Resort was nothing short of magical... the kind of weekend getaway you wish you could bottle up and revisit whenever you need a little escape. Travelling with a 2-year-old can sometimes feel like anything but relaxing but this trip completely changed that narrative for us. From the moment we arrived everything just flowed effortlessly beautifully and with so much warmth. The pristine white sand beaches the calming sound of the ocean and those dreamy lounge beds set against the sea created the perfect backdrop for us to truly unwind. Add a cocktail or two and it honestly felt like we had stepped into a little pocket of paradise. What truly made this experience exceptional though was the level of hospitality. It wasn’t just service it was genuine care. Every small detail was thoughtfully taken care of making us feel not just welcome but truly looked after. A very special thank you to Yashwant who went above and beyond for us throughout our stay. He anticipated our needs before we even voiced them always ensuring we were comfortable relaxed and quite frankly a little spoilt. His warmth and attentiveness added such a personal touch to our experience and we’re incredibly grateful. If I could critic anything it would be that the buffet line up for dinner was quite average and uninspiring for the grandeur that this hotel holds. Overall..this was more than just a stay, it was a memory we’ll cherish as a family. We left feeling refreshed reconnected and already dreaming of coming back. Thank you for a perfect escape.

I’m giving this two stars solely for the staff and food as they were excellent, however this comes with a huge BUT and that is due to the management of this hotel. This hotel (and I cannot stress enough) is a wedding venue and conference centre - not a five star hotel. This echos other reviews below if you search ‘wedding’. It absolutley has the ability to be a great hotel with amazing staff, beautiful property etc but due to management greediness they are continuing to allow guests to pay full price rates when the hotel is overrun by weddings and conferences. Our first three days we were one of 10 actual guests in the hotel who weren’t part of the wedding. Breakfast was a bun fight, my partner actually got shoved out the way at a station. The wedding kicks off about 11am and sound testing precedes this, from there the wedding goes on till early hours of the morning with huge speakers and a marquee right between the pool and beach area. It’s so loud you can’t hear yourself think let along relax. Sadly this site doesn’t allow video uploads I would have shared the videos of the noise. Restaurants, bars and open spaces are closed regularly for wedding activities and photoshoots. It’s a constant construction site over the days prepping for new locations across the resort for the wedding. There is nowhere to hide from this, the whole resort is chaos so we ended up having to hide in our room (where you can still hear it!!) and go to inside dining to try get away from the noise. Restaurants had no one in them, one night it was literally me and my partner and the staff, no ambience, empty. After escalating this to management - we got told ‘this is a business so we run functions at the same time’ and offered a spa treatment for our holiday of chaos….they simply don’t care and know exactly what is going on. The say ‘let us improve and make it up to you’ and you never hear from them again! You feel terribly sorry for the frontline staff as they do all they can to make up for the management downfall and situation they are in (special thanks to Niti and Nilesh for great service!). On departure of wedding 1 (first 3 days), a conference arrived who took turns crashing the pool and beach on breaks (and also continually and very unsubtly snapping photos of me in a bikini which was entirely uncomfortable) and reignites the subwoofer, on our departure another wedding was arriving. The second and major problem when you’re in 38 degrees is the pool is HOT. Which meant during our whole 6 days we couldn’t swim to cool ourselves down in the overwhelming heat. We resulted to using the pool shower and drenching ourselves in bottles of water to cool down. Again telling mgmt this, they said there’s nothing they can do ‘as it’s so warm outside and it’s not temperature controlled so we should try swimming early in the morning or late at night’. The pool was empty, which says a lot given how hot the temperate was. I visited this property years ago when it was a Leela and sadly this St Regis is not holding the standard or worth a visit - but thank you to the front line staff who desperately tried to save our stay and the other Brits we met who were fuming too!

Firstly, our expectations were quite high, as we have visited other 5-star properties in Goa as well. During check-in, we were informed that the swimming pool was not operational due to maintenance, which was not communicated earlier by the team or via MMT—this was a bit disappointing. However, Prerna at the front desk was extremely warm and helpful. She tried her best to make our experience special and even arranged a complimentary one-day dinner at one of the restaurants, which we truly appreciated. Coming to the food, Susegado was amazing—we absolutely loved the food and the overall vibe. The breakfast was good as well. We also dined at Miri, but it did not quite meet our expectations. The staff overall were very helpful, and the service was good. We also appreciated the small detailing done in the room after cleaning. Overall, it was a good experience.

We stayed at the The St. Regis Goa Resort from 8–11 April to celebrate our daughter’s 1st birthday, and it was a wonderful experience. As long-time patrons of Taj Hotels, we tried a Marriott International property for the first time—and we’re glad we did. Despite the pool being closed (which was informed in advance), the team handled our concern exceptionally well and truly exceeded expectations with their customer-first approach. The birthday room decoration was a lovely touch, and traveling with an infant felt completely hassle-free thanks to the flexible and caring staff. Everyone was courteous and always ready to help. Excellent and extensive food spread Private beach access (big plus) Unique champagne sabering experience Staff even helped us click amazing photos—like pros! Rooms were clean and well-maintained as expected from a luxury resort. Special thanks to Riya, Sabitry, Januki, and Pradeep for making our stay truly memorable.

Really nice hotel, but what makes it is the staff.. There is a buffet restaurant Mira, but also an Italian and Fish Restaurant(by the beach). We ate at all of them and they were faultless. There is a butler service, but all staff were attentive and welcoming.. Suraj, Dibyatyoti, Anuj, Karan, Daiveek, Anush, Saheli and Cryuff (sorry if I missed anyone) Rooms are lovely, great housekeeping and beach staff can not do enough to help. we will be back!