The Leela Goa

Lovely rooms and grounds with a tranquil atmosphere. Staff are really friendly and helpful (shout out to Kuldeep our butler) and service is excellent. You do however need to overlook the construction work on the Great Lawn (which has been going on for at least 3 years as happening when we last stayed). Plus, whilst the website showcases the Riverside asian restaurant, it actually isnt open yet and the italian doesnt have a working wood fired pizza oven as advertised. So eat at Susegado which is excellent or at the Fisherman's Wharf next door - your butler will book you a table there.

When you have personnel’s like Mr Arun Vishnu and Mr Dibyajyoti heading a property, you can be rest assured of its quality and service. The property is massive, close to 50+ acres of lush green blissfulness along with plenty of water bodies within it. The food was top quality with a large spread. Some key people who made the stay great 1. Mr Arun Vishnu - his attention to the stay truly elevated my experience 2. Mr Dibyajyoti - the quiet executioner who got everything done with such finesse 3. Sourabh - one of the most sport spoken prompt and attentive butlers 4. Mr Prakash - The pastry chef who baked the best indulgent white chocolate cake for me 5. Aseem - Took care of us at the sauna/steam area 6. Ramen - our server for breakfast who was friendly and prompt for all our requests 7. Vanshita - made the breakfast special with a sweet gesture Only challenge that needs to be tackled is: Better training of staff who have high guest/customer interaction. There seems to be some disconnect in the ethos of St Regis to the behavior of some stuff. If that is taken care of, this property can easily compete as one of the best across the country.

We did pre wedding event here, the service and hospitality was pathetic , i warn everyone to not consider this hotel for any of your formal events, they will ensure ruining your experience

Gorgeous location and fantastic service. Our butler, Sunny, was exceptional and made sure our stay was amazing. Sunny was on top of everything and just a text message away, any time of the day, to make sure our vacation was nothing less than perfect. He organized our spa appointments, transportation, restaurant reservations, tour to the herb garden, laundry pickup, and anything else we needed in our villa. The resort itself is huge and by the beach, surrounded by lush greenery; peaceful and relaxing. We loved our stay so much, we decided to extend our vacation and stay longer. Willy was awesome and helped us coordinate the extension and modification to the other reservation we had at a different hotel. Sunny helped us move our rooms in a smooth and well organized way. Both the villa and the suite we stayed in were very spacious, well appointed and comfortable. When we arrived, we were greeted by a delicious welcome gift in celebration of our anniversary. The Susegado restaurant was outstanding. The whole experience of watching the sunset on the beach, with your feet in the sand, listening to the sound of the waves, while eating the most delicious and freshest seafood (the grilled pomfret and tiger prawns in chimichurri sauce - just wow!) while chatting with the friendly waitress Anya was one of the highlights of our stay. The champagne sabering ceremony on the beach at sunset lead by smiling and energetic Saheli was also super special and is a must see. Another pleasant surprise was the nature/ herb garden walk with Haresh. He’s such a great story teller and his knowledge of the medicinal plants and herbs is impressive! The freshly picked coconuts were so refreshing! You do have to watch out for mosquitos though, but the resort provides a natural spray that is very effective against bugs. We had breakfast at the buffet and at the restaurant by the villas. Both places offered food that was delicious, fresh, and well prepared. The buffet needs to figure out a better system for taking and delivering coffee and dosa orders as this part was a bit chaotic. For example, when I asked one of the waiters for coffee, and the coffee was not coming, I asked another person and then again followed up with a third person on my initial order; I ended up getting 3 cups of coffee. I love coffee and didn’t mind but still, I could see people annoyed by delays in their orders and by waiters clearing out the plates too fast when people weren’t done eating. The laundry team was excellent- I got my clothes washed and ironed in the matter of just a few hours. For the level of services provided, this resort offers an excellent value. We are definitely looking forward to our next stay.

We had 9 nights of wonderful relaxing time at the St Regis. Every single person who works there is smiling and helpful, from the people who tend to all the plants and greenery around the huge property to all the senior managers. We had booked full board and the buffet offerings at the Miri are amazing especially the desserts! So many delicious looking desserts and pastries and most of them pure vegetarian ( egg free ) chef Santosh also made us what ever we desired. We asked for bajra roti with baighan bharta and the Manager, Rijol, ensured that his staff went out of their way to source bajra flour for us. I was overwhelmed with this excellent service. We also enjoyed the magnificent spread of food at the Sunday brunch. Special shout out to our waiters Mahesh and Suraj and our friendly and kind butler Yash. Our housekeeping staff, Moon, Melvin and Priya surprised us each day with their creative skills with towels and flowers! We also enjoyed 6 days of massage at the SPA and were left feeling relaxed. Dr Girish curated a special massage package to help my husband with his knee pain. Well done to the whole team who work there! The resort is very tropical with statues of Ganesh, Shiva and Radha Krishna and various ponds full of pink lilies. The resort is also full of lots of fruit and herbs and we enjoyed the guided nature walk and the kind man (Sorry forgot the name) who took us around and ended our tour with fresh coconut juice! Thank you so much. The beach is soft and powdery and stretches out wide and long and the sea is blue and beautiful. We enjoyed sitting under a parasol with the gentle breeze blowing. We also enjoyed the use of the pool with canopy beds. There are yoga sessions run each day in the mornings and 6pm champagne sabering sessions on the beach. It was pure paradise on earth. We will definitely return again.