The Leela Goa

Well came here few years ago and everything was just awesome. And no doubt its still one of the best properties I have been to. This time came with friends and kids. We booked rooms and a suite just to get to geather with all and kids. Specifically mailed and called them to keep them as close as possible but they gave it as far as possible. Again discussed with them about our problem but they were not able to resolve it. Ordered room service many times. Always food came in very very late and somethings even cold. Last night asked them to re-heat the food, but person didn't come for 30 mins. Called again and they said they will do it when your next order comes in. Asked housekeeping to clean the room while leaving for pool ,came back after 3 hours but was not done. Came later when we were in the room. So overall its an amazing property but I don't know of they are understaffed or something but this time they are lacking in the Hospitality they are known for.

This is an excellent property and has all the amenities. The rooms are spacious and clean. There are several activities for kids and adults. There are indoor and outdoor games. The food is delicious, though over priced at times. The staff is courteous and helpful. The property is maintained very professionally. We have visited Goa several times. This experience was truly exceptional, different and enjoyable. We would love to keep coming to this resort again. One feels absolutely pampered. It starts as soon as you are received and lasts till your drop off at the airport.

Leela, Goa is located in south Goa which is the quieter part of Goa. The area around is dotted with houses, shops among lush greenery is winding roads. Leela has a large property which is nicely landscaped. All rooms are on the banks of artificially created water body with number of lotus blooms. Rooms are nice with all amenities one would expect in a luxury hotel. Hotel has a Gym, Sauna, Swimming Pool, Basket ball court and even a small golf green within. Adjacent Beach is clean & quiet with few people, either guests of Leela & Holiday Inn next door or locals, around. Food is very good, both in taste and spread. Breakfast had a wide spread and was also spread widely! We had to take a round over the large dining area to gather all that was on offer and then decide what to eat!! Staff is courteous, efficient and very helpful. We had planned our college reunion and I had sent mementos through courier to them in advance. They were handled with care and placed in individual rooms as per instructions. Ms. Indira, the duty manager, even reduced the cancellation charge for one of our friend who had to cancel at the last minute due to personal emergency. Overall an excellent place for business conventions and holiday with friends & family.

We had booked an early flight and had someone from Leela's to pick us up. Its an one hour drive from the airport to the property. This was our first time to South Goa, it is comparatively quite which is what we were looking for during this visit. We arrived at the property by 9:30 and since the check in was at 2:00 pm as per the site we were prepared to spend time at the lobby but the staff pleasantly surprised us by giving us early check in and we also got lucky since they had a room available. The check in process was pretty quick and went on smooth as we were waiting through this process we were offered tender coconut as welcome drink. The staff briefed us through all the facilities in the property. We were escorted to our room - we had booked the lagoon terrace room and i must say the room is nicely done up and very comfortable. The property has a private beach, of course you sometimes have locals walking by but that is something i saw just in one or two occasions and they didnt really bother you. The beach is definitely the best thing, early mornings it feels like you have the beach just for yourself and i just fell in love with the vast ocean. It is one of the best views and you could go by the beach even late night and it is safe since you have security from the property always available. The staff at the entire property are very cordial and wish you with a pleasant smile as you walk past them. We stayed at the property for 3 night and not a single day were bored. The property has so many activities planned and if that is of not your interest you could always spend time by the beach or by the pool. I am sure even if we extended our stay for a week we wouldnt be bored at the property. You have plenty of options for games - table tennis, chess, carom, snooker, & golf (this one is paid) The breakfast - its a vast spread and am sure anyone would find something that they love. I found quite a few things which i loved during our 3 day stay and i must say i wasnt bored of the spread during breakfast. We did try their dinner buffet once and again it is a vast spread but the day i tried their buffet i was tad disappointed with the dessert :( It was the monsoon time hence they were no beach shacks, however the closet restaurant if you would like to venture out of the property would be fisherman's wharf. If you are looking to spend your vacation by the beach and pampered come to the Leela's, you would not be disappointed with the choice. Highly recommend this place for honeymooners and also families who are looking for a break from all the hustle and bustle.

Every job is a portrait of the person and yours is a MASTERPIECE Dr. Vinish! My wife and me have travelled so many places and have stayed at the best of hotels but have never ever experienced the royalty package we got at the The Leela Resort Goa. It was overwhelming experience from the moment we began with welcoming staff greeting us with garland till we disembarked followed by a farewell till the door step of the shuttle bus. This was once in a life time experience that made us feel so special more than a celebrity. We got pampered and they made us feel like we are family, hats off to their immense dedication to service and feelings that …Guests are god for them. We were privileged to stay at the property which was epitome like home. The beauty of the room overlooking the lagoon was unique, serene, romantic and luxurious. It was an extravaganza package which drifted into serenity walking through the green lush of trees, garden by the lily pond, fountains, bridges and lovely staff with smiles on their faces with greetings every day, friendly nature made our day. This was a customized and tailored trip for 12 days together with an appointment especially to see doctor in Ayurveda cum Holistic therapy for my wife. Honestly we have no enough words to express our deep appreciation and gratitude to Dr. Vinish Spa Manager, Dr. Arun, and Wonderful Team: Anjali, Zoi, Empee, Treza, Tshoki and Sudhin at Spa. Valerie at the Salon, Mr. Kapoor Room Division Manager, Sandhya Valachery Front Office Manager, Rahul Sharma Assistant Front Office Manager, Ayodhya Tiwari, Marisa Reservation Office, Nischil, Anjali Jha, Annette in Front Desk. Rajesh Rawat Assistant Manager Food & Beverages, Chef Barucha, Satish Kumar Jr. Sous Chef for sharing their delicious recipes with me and the entire team of The Leela including House Keeping, Room services, Laundry, Buggy services, Security and Boutique for their magnimous works. Consequently after several exchange of emails with Dr Vinish, we were given the plan of treatments hence welcomed courteously by Dr Vinish and his great team. This magnificent team are just awesome, down to earth people, warm, welcoming and professionals who are proactive, encouraging efficient and prompt in their work. They know how to deal with situations, prioritize and understand the urgency of time and management. Their delivery of blissful therapy was pure indulgence and got spoiled feeling wonderfully rejuvenated and churning out twice as much energy when we returned back home. Our stay at The Leela Goa was short. This was a marvelous experience and a magical moment at this beautiful place. We must visit again. Keep up the Excellent work The Leela Goa!!! Your services are recognized and are the BEST! R. Essa, Toronto