The Leela Goa

Today we went for lunch at Susegado, St. Regis. There were two dishes that we ordered & my child didn’t like, but one of the servers, Aditya, kindly offered a complimentary ice cream. This small gesture made my child very happy and truly made our experience special. Though it was a small act, it reflected the thoughtfulness and care of the Susegado team. Thank you so much for the lovely hospitality.

We spent the last week of December 2025 at The St. Regis Goa Resort, and it turned out to be one of those stays that stays with you long after you’ve left. From the moment we arrived, everything felt effortless quiet luxury, genuine warmth, and a level of care that made us feel completely at home. New Year’s Eve was a standout. The celebration was beautifully done, elegant without being over the top, lively without feeling chaotic. It was clear that a lot of thought had gone into every detail, and the evening flowed seamlessly. Credit goes to General Manager Gurnor Bindra and her team for creating an experience that felt special, joyful, and memorable in all the right ways. A big part of what made our stay so comfortable was our butler, Kuldeep Singh Rathore. Kuldeep didn’t just do his job well he genuinely looked after us. He anticipated what we might need, checked in at just the right moments, and went out of his way to make sure everything was perfect. His warmth and professionalism made a real difference to our stay. We also had wonderful dining experiences, especially at MIRI. Rupli, the service supervisor, stood out for her attentiveness and calm, friendly presence. She made every meal feel relaxed and unrushed, and it was clear she takes great pride in making guests feel well cared for. What truly sets The St. Regis Goa apart is its people. The setting is beautiful, the property is refined, but it’s the team that elevates the experience. We’re deeply grateful for the memories created during our stay and look forward to returning again.

Lovely property, but the service does not live up to 5-star standards. Every request needed multiple follow-ups. Very disappointing.

We (my husband, 14 month old daughter and I) stayed at St Regis over Christmas. Overall, it simply an amazing experience! The trip did start with some hiccups but the Regis Team more than made up for it by stellar hospitality and care. They took good care of us (specially, my daughter) and went out of their way to whip up food at short notice for her. Bottles were sterilised, a cot and bath tub was provided and the housekeeping was impeccable. Special thanks to Suraj (at Miri) for making our stay memorable and to Ahana for the most amazing ice-cream!

Visited with family and felt the hotel is better suited for guests who prefer minimal interaction. Service was poor and hospitality lacked warmth. Food was average at best and not worth the price. For family stays, there are much better options. Food: 6/10 Service & Hospitality: 1/10