Tu Tu' Tun Lodge

We stayed in a glass house. Would not go again. Overlooked the river along with Jerrys Jet Boats up and down the river and a recent forest clearcut across the way. The room was beautifully appointed but they put a king size bed in a 200 sq ft room. I had to crawl over my husband to get out of bed. The restaurant was first rate as was the food and service. This is prolly a great place for young marrieds but not for older people.

Tu Tu Tun Lodge is a lovely 4 star hotel that has a spectacular setting along the Rogue river. Very tranquil and slow paced, it is a perfect place to chill for a few days. If you enjoy kayaking, biking or fishing, this is certainly a place for you. We did none of these but still enjoyed some drives around the area and relaxing at the pool. While it is listed as a 5 star, it does not come up to that level for a number of reasons. The room we had was comfortable but the bathroom is small with only 1 sink and it lacked some expected items like flip-flops or slippers and the outlets are not in the most convenient locations. A real problem is the lack of good wifi unless in the lobby. Just sitting on our balcony or by the pool or patio was a loss of connection. The restaurant is pretty good and their pastas were very tasty (excepting when they put parmigiana on a pasta with shrimp). Service is inconsistent with some long waits for drinks and apps; I don’t have the impression that the wait staff is very experienced. Service at the pool was close to non-existent even though there is supposed to be someone serving drinks. One real problem for me was the attitude at the front desk when confronted with a criticism. When you arrive they provide a list of places to go around the area and that includes a map of the area with the locations noted. When we came back after no luck in trying to find the 2nd place they recommended, I stopped at the office to point out the map was not accurate. As soon as I started to say map, the young man at the desk said the map is very inaccurate and they are aware of that. When I responded that it would have been helpful to know that ahead of time, all I got from both the young man and woman at the desk was a cold stare and defiant look. Nothing else. Since this area does not have decent cell service, we drove around for an hour looking for a place that was pictured on the north side of the river when it is actually on the south side. The attitude of the front desk personnel was very disrespectful and not what you would expect from a 5 star hotel or any personnel in the service industry. Maybe all of the above are due to the new ownership that is mentioned in prior reviews and it will eventually be corrected. I hope so as I wouldn’t mind returning at some point if we find ourselves back in this part of the country. But until I see other comments that show the service level has been restored, I wouldn’t bother.

❌ Incredibly Disappointing & Overpriced: Beautiful Property Ruined by Poor ManagementTotal Rating: 1/5 starsWe stayed here as part of a 4-week road trip and left with an incredibly bad, expensive taste in our mouths. For a luxury resort charging premium prices, the service, room size, and communication were entirely unacceptable. Honestly, we felt like we received much better service at the Hampton Inns we stayed in along our route—and at least they offered breakfast! We will never go back.The Check-In Nightmare & Lack of AccountabilityWe gave the lodge advance notice that we would be on the property well before noon. We were told our room would likely be ready by 3:00 PM. No problem—we grabbed lunch and walked the grounds (noting a frustrating lack of shaded outdoor seating). We tried to use the complimentary bikes, but only 1 of the 4 was actually available. Furthermore, there are no bike paths—only a crazy, winding two-lane highway that is far too dangerous for a casual ride.When we returned to the lodge at 2:45 PM to wait, we were told it would be closer to 3:00 PM but was "in process." We were continually strung along with this same excuse for another hour, meaning they didn’t even start cleaning our room until 3:30 PM. Even though we were staying in one of their most expensive rooms, we were made to wait, which felt entirely punitive. We were left feeling like "poor relatives" as we watched multiple other couples arrive and get checked in ahead of us.When we voiced our dissatisfaction, the front desk promised the manager would contact us that evening. It never happened. I asked again on day two, and she still wasn't available. I did finally get to talk to the manager, Hannah, and she offered a meager $100 food credit with absolutely no apology.Broken Amenities & High FeesWe were told prior to arrival that the property offered EV charging. Once we arrived, it became apparent that one charger was completely out of service, and the other remaining slow charger was continuously in use, leaving us stranded without a way to charge.We reserved a glass cabin with a river view—the most expensive tier. The base rate of $595 was steep enough, but after extra fees and taxes, it ballooned to an outrageous $800 a night. For that price, the glass room concept was incredibly gimmicky and not a relaxing place to be. The room was tiny (maybe 225 sq. ft. including the bathroom) with zero real storage. Because we were on a long road trip, most of our luggage had to stay in the car. To add insult to injury, the only small table in the room was completely cluttered with expensive retail items (wine, chocolate, etc.) for sale, with nothing priced under $20. The "nickel-and-diming" culture here is loud and clear.Very Limited Vegetarian Options & Slow DiningAs vegetarians, we found that dinner options on the property were extremely limited. One night, we ordered a lemony fettuccine dish. It took 1 hour and 20 minutes to arrive, and to our shock, it didn't even have any protein or substantial ingredients in it—just a meager 4-ounce portion of plain pasta fully prepared. Between one breakfast, one lunch, one dinner, and three drinks, our total bill for a two-night stay was over $1,800. The dining value and service here are completely ridiculous.Policy EnforcementThe lodge advertises a strict adults-only policy. While there were no toddlers, we observed several teenagers on the property who looked well under 18, leading us to believe they don't even enforce their own rules consistently.SummaryDo not let the photos fool you. Hannah’s lack of management presence, broken amenities, tiny accommodations, and astronomical prices make Tu Tu' Tun Lodge a massive rip-off. Save your money and stay somewhere that actually values its guests.

This property is wonderful! It’s a unique experience tucked away in a remote area of Oregon. The amenities were plentiful, 2 days & we did not even get to it all, bikes, kayaks, etc. The sauna is a nice retreat that we enjoyed. The restaurant was wonderful-food was amazing! This was a worthy splurge. The pool is a luxury here with a bar just up the steps. The end room we had was so lovely with a fireplace & a tub on the patio & river view made this hard to leave!

Not sure what I was expecting before we headed out to this Rogue River lodge but what I found was perfection. An amazing child free retreat, this incredibly beautiful lodge has everything we wanted and needed- amazing grounds, excellent food and wine, incredible service. And the glass cottages, oh my, they’re amazing. Highly recommend this lodge if you’re looking for rest and relaxation surrounded by beautiful scenery. We can’t wait to come back! Thank you to all!