The Ritz-Carlton Bacara, Santa Barbara

I can't recommend my massage therapist, Nancy Jane, enough!!! She was so kind and went out of her way to make me feel special for my birthday. Not to mention her pressure was the best pressure and she just has a magic touch. I booked a 50 min, but will definitely be booking an 80 min massage with her next time, because of how amazing and relaxing it was. The spa was beautiful, as well. I especially loved the different tea options and the very top of the spa in the outdoor corridor was so peaceful and stunning with a beautiful view of the ocean, Spanish style rooftops and palm trees. So grateful for my experience here at the Bacara spa and would highly recommend it to anyone, especially my massage therapist, Nancy Jane!

We stayed here for two nights as part of a California road trip. I had a conference in Goleta, which made it convenient. We booked a “Club Lounge” room which was near the spa and the club lounge. The room was comfortable and quiet. Special shoutout to the amazing staff at the Club Lounge, who made us feel like old friends: Alex, Ave, Jaden, Tram, Nora, and Harry—all warm, welcoming, and professional—super impressive, each one. Also to Dante in Reception—same comments apply. We look forward to our next stay here!

Never going back due to lack of maintenance on their facilities and disgusting condition on their beach! I called the front desk asking for a manager to advise them the beach bathrooms were locked and my family witnessed several people squatting or standing in the bushes nearby, front desk would not connect me and blew me off! There is trash and burned wood all Over the beach and a stagnant stream right next to property....gross. Don't waste your money!

I had an absolutely wonderful stay. From the moment I arrived, the staff was warm, welcoming, and genuinely focused on making sure every detail was taken care of. The property is beautiful, impeccably clean, and has a relaxing atmosphere that makes it easy to unwind. The room was spotless, comfortable, and thoughtfully designed with everything I needed. The location was perfect, making it easy to enjoy the surrounding area while still feeling like a peaceful escape. What really stood out was the level of hospitality. Every interaction felt personal, and it’s clear the team takes pride in creating a memorable experience for their guests. I wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a comfortable, relaxing, and first-class experience. Five stars all the way.

Starting off with a shout out to Ayusm at the front desk. He went out of his way to try to rectify a situation and in the end he delighted me with a wonderful gift (candle) in my hotel room based upon my love of the lobby scent. Thank you Ayusm! The issue was we had a smoke detector with a faulty battery that had to be fixed twice additionally our room had a sulfur smell in the shower and even with running the shower daily it never truly went away so that smell unfortunately existed in our room for 5 days. We were there with a big group and at least one other couple had the same issue in their room. Overall, the property is beautiful, the staff is outstanding, the food is excellent, our room was nice and comfortable but I do understand some of the comments referencing a refresh needed. The only reason for me giving it four stars instead of five stars is the sulfur smell in the room. Obviously housekeeping and the hotel are aware that some of these rooms have that smell and they need to fix it versus reserving and renting out those rooms.