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December 31, 2017 for 3 nights for 2 adults.

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Amway Grand Plaza in Grand Rapids, Michigan

Welcome to the Amway Grand Plaza, an oasis of timeless beauty and contemporary style in the heart of Grand Rapids, Michigan's bustling city of lights. As an AAA Four-Diamond luxury hotel, Amway Grand Plaza promises five-star amenities and superior service in an intimate, tranquil setting. With nearly 700 luxury rooms and suites, ranging from spacious Classic guest rooms to palatial Plaza, Grand, and Tower luxury suites, Amway Grand is the ideal destination for any vacation. Plush pillow top mattresses and indulgent down pillows welcome you to your room, while amenities such as 24-hour in-room dining, complimentary internet, and panoramic views of the city make it difficult to leave. Amway's full-service hotel offers sumptuous extras such as an on-site spa, and six decadent eateries including Ruth's Chris Steak House, Grand Rapids' take on the classic American steakhouse.

Amway Grand Plaza's prime location in the heart of Grand Rapids means always having something to do when you decide to get out and explore. Complimentary issues of Solace Magazine, a comprehensive guide to all things West Michigan, are available at the Bell Stand, so whether you hope to take a walking tour through downtown, or spend the day visiting art galleries and specialty boutiques you know exactly where to go. The hotel's friendly and accommodating concierge team is also available to make recommendations and reservations. If you want to take home more than just memories of your amazing stay, visit The Plaza Essentials Gift Shop for the perfect present, or enjoy a taste of Grand Rapids with a bottle of The Hotel Kitchen, Amway's own brand of savory dressings, salsas, and chutneys.

Location of Amway Grand Plaza

Amway Grand Plaza
187 Monroe Avenue NW
49503
Grand Rapids, Michigan

Nearest Airport: GRR

Amenities for Amway Grand Plaza

  • General Information
  • 682 Guest Rooms
  • Dining
  • 24-Hour Room Service
  • Room Service
  • Coffee Shop
  • 5 Restaurants
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Shoe Shine Service
  • Fitness Center
  • Sauna
  • Indoor Heated Pool
  • Boutiques
  • Valet Parking
  • Gardens
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Iron/Ironing Boards
  • Luxury Linens
  • Luxury Bath Amenities
  • Business
  • 24-Hour Business Center
  • Family
  • Rollaway Beds
  • Nearby
  • Historic Sites
  • Zoo
  • Art Galleries
  • Museums

Reviews for Amway Grand Plaza

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 1 day ago

So I see the Amway is still the Amway but has Curio Collection after it. So I’m guessing it’s been sold and that explains the rotten stay we had. I was here for the Realtors convention. This hotel was terribly under staffed and the existing staff was rude. It’s always a bad sign when you check in and they can’t find your reservation. But let me back up...arriving and trying to park took an hour. Yes. An hour. Knowing that hundreds of people were arriving that day for the start of the convention, you’d think they would have over staffed the valet and front desk. Nope. So after an hour I gave up, parked myself about three blocks away and went late into the convention - leaving my luggage in my car. (It was a special treat to come out later and lug it all the way back to my room.) Anyway, all the restaurants and the hotel were so unprepared for this large group. Which shocks me. Not only this, but the common areas and several of the eating areas were filthy. Service was horrible. The only friendly person was the nice lady that delivered our $80 egg breakfast one morning. It was so great to come back to our room that evening - after we had called that morning to have them remove the room service cart - and find it still there and our room untouched. When we called again to tell them to remove it - we were told to push it down the hall. Then later when we were ready for bed and asked for a delivery to be brought to our room, the front desk refused to do so. We were told “we don’t have any staff to do that.” So after we got dressed again and walked the 1/2 mile to the front desk - when we arrived the front desk person says “yeah what do you want?” Long story short...don’t stay here. The rooms are old and dated. The outlets and WiFi capabilities are lacking. The conference and meeting rooms are not conducive to hearing or seeing well. The eating areas are dirty and under staffed. The staff is rude and parking is a major issue. For the extravagant cost it just isn’t worth it. Stay at the JW next door. They know how to treat a guest properly and their rooms are updated for the modern business traveler. I will not be returning to this hotel ever again.

Paula E - Traverse City, Michigan


TripAdvisor Traveler Review Rating Reviewed 6 days ago

Where to start...internet didn't work, the people above were stomping on the floor, could hear everyone walking by the door. Parking seemed to be an issue. To expensive for all the problems, not worth during for another trip using them.

Annoyed79 - Detroit, Michigan


TripAdvisor Traveler Review Rating Reviewed 1 week ago

The check personnel were great. They upgraded us for free to a suite because I asked and there was availability late on Thanksgiving evening. Accommodations were great, room was fantastic. It made our thanksgiving trip with our 2 boys that much more memorable. Thanks to the quality of the Hilton/Amway brand. Workout facility was a bonus!

boocooed - Hinsdale, Illinois


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

A very beautiful hotel, with lot's of walking and running opportunities. It was fun to run by the river and watch the sun rise over the Grand River. Stayed three nights for a conference and enjoyed the meals, the workout room, and the beautiful atmosphere. the hotel is centrally located, we were able to walk to restaurants and the brewery for a tour. If you are ever headed to Grand Rapids I would recommend staying at the Amway Grand.

Connie C - Milan, MI


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Stayed at the Amway as my family has been doing for years. Restaurants are usually great although a bit pricey. Room service was fabulous and the overall quality of service outstanding. We arrived to find they didn’t have our window view room due to electrical work being done on the Tower side - very disappointed no one notified us in advance so we could look at other options.

katheenc2017 - Evans, Georgia


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