January 4, 2018 for 3 nights for 2 adults.

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Amway Grand Plaza in Grand Rapids, Michigan

Welcome to the Amway Grand Plaza, an oasis of timeless beauty and contemporary style in the heart of Grand Rapids, Michigan's bustling city of lights. As an AAA Four-Diamond luxury hotel, Amway Grand Plaza promises five-star amenities and superior service in an intimate, tranquil setting. With nearly 700 luxury rooms and suites, ranging from spacious Classic guest rooms to palatial Plaza, Grand, and Tower luxury suites, Amway Grand is the ideal destination for any vacation. Plush pillow top mattresses and indulgent down pillows welcome you to your room, while amenities such as 24-hour in-room dining, complimentary internet, and panoramic views of the city make it difficult to leave. Amway's full-service hotel offers sumptuous extras such as an on-site spa, and six decadent eateries including Ruth's Chris Steak House, Grand Rapids' take on the classic American steakhouse.

Amway Grand Plaza's prime location in the heart of Grand Rapids means always having something to do when you decide to get out and explore. Complimentary issues of Solace Magazine, a comprehensive guide to all things West Michigan, are available at the Bell Stand, so whether you hope to take a walking tour through downtown, or spend the day visiting art galleries and specialty boutiques you know exactly where to go. The hotel's friendly and accommodating concierge team is also available to make recommendations and reservations. If you want to take home more than just memories of your amazing stay, visit The Plaza Essentials Gift Shop for the perfect present, or enjoy a taste of Grand Rapids with a bottle of The Hotel Kitchen, Amway's own brand of savory dressings, salsas, and chutneys.

Location of Amway Grand Plaza

Amway Grand Plaza
187 Monroe Avenue NW
Grand Rapids, Michigan

Nearest Airport: GRR

Amenities for Amway Grand Plaza

  • General Information
  • 682 Guest Rooms
  • Dining
  • 24-Hour Room Service
  • Room Service
  • Coffee Shop
  • 5 Restaurants
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Shoe Shine Service
  • Fitness Center
  • Sauna
  • Indoor Heated Pool
  • Boutiques
  • Valet Parking
  • Gardens
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Iron/Ironing Boards
  • Luxury Linens
  • Luxury Bath Amenities
  • Business
  • 24-Hour Business Center
  • Family
  • Rollaway Beds
  • Nearby
  • Historic Sites
  • Zoo
  • Art Galleries
  • Museums

Reviews for Amway Grand Plaza

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We celebrated our birthdays in Grand Rapids and stayed at the Amway Grand Plaza. The hospitality department had a complimentary bottle of Prosecco ready when we got to our room. Corner room had a great view overlooking the river. Nice renovations since it became a Curio Collection.

ch3ch2 - Michigan

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Our lovely room and beautiful view were amazing. Even though the elevators were close, we never heard them. It was quiet and comfortable. The bars were pricey but the drinks were generous. I left feeling rested and restored.

L202OIbarbarak - Cedar Springs, United States

TripAdvisor Traveler Review Rating Reviewed 5 days ago

This hotel is beautiful from the moment you walk in and has a great variety of restaurants, most that are high end. They also have two towering above the city with stunning views at night. The rooms are in good condition and quiet. The main downside last time we stayed were the crazy long waits and long lines (to check-in, to sit for breakfast, to pull into valet, etc) and they had limited HHonors Diamond benefits (no lounge, no designated check-in area, no discounted parking, no free breakfast & no upgrades ... you do get a voucher that can be used for drinks, dinner or breakfast but doesn't cover the full value). Has a very nice indoor pool and great r stair ants including one on the 27th floor with an awesome view. It is a gorgeous hotel but if you are a frequent traveler used to more Hhonors benefits, you won’t get that here.

Shelliu - Chicago, Illinois

TripAdvisor Traveler Review Rating Reviewed 5 days ago

So I see the Amway is still the Amway but has Curio Collection after it. So I’m guessing it’s been sold and that explains the rotten stay we had. I was here for the Realtors convention. This hotel was terribly under staffed and the existing staff was rude. It’s always a bad sign when you check in and they can’t find your reservation. But let me back up...arriving and trying to park took an hour. Yes. An hour. Knowing that hundreds of people were arriving that day for the start of the convention, you’d think they would have over staffed the valet and front desk. Nope. So after an hour I gave up, parked myself about three blocks away and went late into the convention - leaving my luggage in my car. (It was a special treat to come out later and lug it all the way back to my room.) Anyway, all the restaurants and the hotel were so unprepared for this large group. Which shocks me. Not only this, but the common areas and several of the eating areas were filthy. Service was horrible. The only friendly person was the nice lady that delivered our $80 egg breakfast one morning. It was so great to come back to our room that evening - after we had called that morning to have them remove the room service cart - and find it still there and our room untouched. When we called again to tell them to remove it - we were told to push it down the hall. Then later when we were ready for bed and asked for a delivery to be brought to our room, the front desk refused to do so. We were told “we don’t have any staff to do that.” So after we got dressed again and walked the 1/2 mile to the front desk - when we arrived the front desk person says “yeah what do you want?” Long story short...don’t stay here. The rooms are old and dated. The outlets and WiFi capabilities are lacking. The conference and meeting rooms are not conducive to hearing or seeing well. The eating areas are dirty and under staffed. The staff is rude and parking is a major issue. For the extravagant cost it just isn’t worth it. Stay at the JW next door. They know how to treat a guest properly and their rooms are updated for the modern business traveler. I will not be returning to this hotel ever again.

Paula E - Traverse City, Michigan

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Where to start...internet didn't work, the people above were stomping on the floor, could hear everyone walking by the door. Parking seemed to be an issue. To expensive for all the problems, not worth during for another trip using them.

Annoyed79 - Detroit, Michigan

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