Amway Grand Plaza
Grand Rapids, Michigan
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About the Hotel
Welcome to the Amway Grand Plaza, an oasis of timeless beauty and contemporary style in the heart of Grand Rapids, Michigan's bustling city of lights. As an AAA Four-Diamond luxury hotel, Amway Grand Plaza promises five-star amenities and superior service in an intimate, tranquil setting. With nearly 700 luxury rooms and suites, ranging from spacious Classic guest rooms to palatial Plaza, Grand, and Tower luxury suites, Amway Grand is the ideal destination for any vacation. Plush pillow top mattresses and indulgent down pillows welcome you to your room, while amenities such as 24-hour in-room dining, complimentary internet, and panoramic views of the city make it difficult to leave. Amway's full-service hotel offers sumptuous extras such as an on-site spa, and six decadent eateries including Ruth's Chris Steak House, Grand Rapids' take on the classic American steakhouse.
Location
Amway Grand Plaza
187 Monroe Avenue NW
Grand Rapids, Michigan
49503
Nearest Airport: GRR
Features and Amenities
- Dining
- 24-Hour Room Service
- Room Service
- Coffee Shop
- Bar & Lounge
- On-Site Amenities
- Concierge
- Shoe Shine Service
- Fitness Center
- Sauna
- Indoor Heated Pool
- Boutiques
- Valet Parking (fee may apply)
- Gardens
- Complimentary WiFi
- In-Room Amenities
- Turndown Service
- Iron/Ironing Boards
- Luxury Linens
- Luxury Bath Amenities
- Business
- 24-Hour Business Center
- Family
- Rollaway Beds
- Nearby
- Historic Sites
- Zoo
- Art Galleries
- Museums
Reviews for Amway Grand Plaza
A Lovely Property, but Not Memorable.
The hotel is undeniably beautiful, with a rich history and elegant surroundings. While the staff at check-in, Stephen and Mylia, were very pleasant and accommodating, the overall experience didn't quite match the reputation. My initial room had enough issues that I requested a move, I was on a corner and motorcycles were up and down much of the night. The second was was a definite improvement, the stay never reached the level of exceptional service and attention to detail I had anticipated. It was a nice stay, but not one that lived up to the considerable hype.
Retirement2025
Cigarette Scented and Meh
Our room stank of cigarettes. It was in the sheets and bedding. The room is small and the chairs had the bottom torn and hanging down. No shampoo or conditioner. The windows really need to be cleaned. I was surprised it was rather beat. The tub shower nasty. The smell was the killer though. That’s just too bad. Staff friendly and funny but don’t make up for the junky feel. Lobby stunning so I was excited when we arrived. Bummer.
MmeMiller2 - Boulder, Colorado
Clean and beautiful room.
The hotel is beautiful and the front desk staff are friendly. They upgraded us to a corner room with river view. Everything is new and thoughtfully decorated.
Serena S - Indianapolis, Indiana
10 out of 10
The hotel was absolutely beautiful. I’m a Hilton Goldmember. I have been too many resorts and hotels the architect the staff the Food location was a 10 out of 10.
Voyager23129642663
Beautiful but rooms not ready at check in time
While this is a lovely hotel and we had an amazing suite…..our room and countless other guests that were in the lobby area - their rooms were also not ready and it was after 4:30-5pm. We all had to change in a bathroom and store luggage until after the concert we attended. After reading reviews after our stay, this seems to be an issue here of rooms not being ready at check in time.
tracyhG6061DR - Detroit, Michigan
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