We stayed here three free comped nights in April. We are used to Hard Rock in Atlantic City so some aspects were definitely different. We I stay here again, yes, but only for free. I can't imagine what people actually pay to stay here. The grounds are large, we averaged 10k steps a day. Our room was in the guitar hotel. Make sure you ask for pool side. The other side has a view of a car auction and the highway. We made a mistake there, but that room was ready so we took it. The room is nice, large. Bathroom is nice and shower was very good pressure. They have complimentary coffee and water in the room. The guitar side is close to the nice pools which was good. Far from like other hotel rooms, pool, and food court so you just walk, a lot. We did have an overwhelming about of pot smell when we'd get off the elevator on our floor. Luckily it didn't smell in the room but clearly people are smoking more than cigarettes in their room. The food court, albeit has very slow service the few times we used it, does have good food. The wraps were very good and pizza. Everything is overpriced, you just accept it. If we drove here maybe we would have brought a lot more. We hade very good meals at Council Oak and Cipresso. Service was good. Hard Rock Cafe was ok, the menu had nothing that stood out. The pools on the guitar side were very nice. Basically this was the highlight of the trip. It's very resort like. BUT you MUST go early for a seat. At 9:30ish we were able to find the spot we liked, but even at that time it was getting crowded. By 10-11, almost everything was taken. Our second day we did see a woman taking towels off chairs that had nothing else with them and were unoccupied for probably 30 minutes. People still reserved far too many chairs and it's just annoying to watch this. The service at the pool was good. Again, everything is overpriced. We never went to the Hard Rock side pool because when we scoped out seats around 12, nothing was available. No big wins for us but you can't blame the casino there. There is a non smoking room. Honestly we felt like no one was going to win in there so we didn't stay. There are cocktail waitresses but they do walk fast so you really have to get them to stop for you. No free alcohol, something surely missed from our days at AC. Again if I drove here, I'd just bring my own alcohol. Just so much smoking too. There aren't smoking sections, the whole place allows smoking. At the pool too. People were smoking everywhere. They do a light show at the guitar each night at 9. I suppose maybe it's different each night as Tuesday night, something definitely wasn't right. It was minimal lights and some minimal music. We didn't even know if it started or was over. Wednesday's show was like 100% better. Music was great. Overall we had a good time and would come back if they sent us another offer.

My 5th stay was just as excellent as the previous four. Customer service was great from the check-in people to the Players Club to the ones on the floor….everybody was super friendly. This visit was the first time I really got to check out the pools - I’m so happy I did. My teenage son and I enjoyed our poolside time. This was the first time we stayed in the Guitar Tower. I can now say, while all three towers are nice, the Oasis Tower, where we’ve stayed three times is my favorite. Even though I lost all the money I put aside for gambling, I still had a really good time. I will be back!

Sliding glass door doesn’t lock. Speakers in room don’t work. Then, slider wouldn’t even CLOSE in order to be locked. Still waiting on service. They said 15-30 minutes. Times up. Speakers don’t work. Sent IT guy up. He didn’t know what we were talking about. Slider was nearly impossible to close at first and wouldn’t lock. Our in-house phone wont call the front desk, only the operator. THEN when we came back in from balcony, the he slider wouldn’t even close all the way. I worked in hospitality for years and this is no way for guests who spend $1,500 a night to be treated. Will update if anything gets fixed.

I have to be here for work. What a mistake! Hot Dogs are $15! The common areas REEK of cigar/cigarette smoke and even though our room is non smoking, the stench of Pot is EVERYWHERE! Beds are comfortable, bag tub you need a ladder to get in and out of- it’s dangerous. I’ll NEVER understand the concept of cloth shower curtain liners. Cool deco around but I would not come back and am glad it wasn’t my money spent! This is embarrassing

terrible pace to visit tehy dont allow any one who is videoing their memories and kick us out with 5 cops on us and following us like we were criminals. never ever visit this. and were the rudest restaurants in the world ..............................................................................................................................................................................................................................................................................................