The Langham Hong Kong

Wonderful wedding experience in the Langham Hong Kong. All my friends and family are really enjoy the food and service on that night. Special thanks to Natalie for attentive service and offer flexibility for our chances. Also, thank you sunny, Tony, Gai and 琳 for the exceptional service. Will definitely recommend to my friends. And really looking forward to enjoy other service in The Langham Hong Kong

Our Christmas stay at The Langham, Hong Kong was truly exceptional—easily one of the best hotel experiences we’ve ever had. We stayed here 11years ago. We have grown since, and returned with family this time! We stayed in the Director’s Suite, which was large, immaculate, and beautifully classy. Every detail reflected understated luxury and comfort. What truly set this stay apart, however, was that the experience began well before we even arrived. A very special mention must go to Tiffany from the concierge team—she is outstanding. Incredibly knowledgeable, thoughtful, and proactive, she organised the most wonderful personalised touches. Our suite was beautifully set up with a Christmas tree, we had a warm and seamless personalised welcome and check-in, and throughout our stay we were surprised daily with delightful treats—exclusive chocolates, hot chai, profiteroles, personalised pillowcases, toys for the children, and more. These thoughtful gestures made our family feel genuinely cared for and valued. The breakfast experience was also excellent. The staff were consistently friendly, attentive, and went out of their way to ensure comfort and ease, especially for our children. The hotel is also exceptionally well located, with very convenient access to the MTR station, making it easy to explore Hong Kong efficiently, even when travelling as a family. The only area for improvement was the Club Lounge access. While the staff were lovely and clearly doing their best, the space felt congested and understaffed, the food selection was more limited than the lobby breakfast, and service was slower with occasional order mix-ups. This is one aspect where the hotel could meaningfully elevate the experience. That said, the overall stay was so exceptional that this single shortcoming did not detract from our impression in any meaningful way. The warmth, generosity, attention to detail, and genuine hospitality we experienced were remarkable. We would absolutely return without hesitation—and wholeheartedly give this stay 5 stars.

We enjoyed an excellent experience at the club lounge. The service was outstanding, and the staff were consistently warm and welcoming, with particular thanks to Guest Service Ambassadors Jonathan and Gold. Jonathan provided exceptional assistance throughout the check-in process, making thoughtful arrangements despite our early arrival. Gold was always attentive, greeting us with warm smiles during our daily visits to the lounge. The entire lounge team was professional, courteous, and well-trained. Overall, our stay was highly enjoyable, though a few items in the room could have been cleaner.

Great service and helpful concierage. Room service was always pefect. Location in the heart of kowloon lots of things are in walking distance.

A very nice and comfortable bar. I love to go to bar alone with quiet environment. And thank you for Hinata and Pak recommended a nice gin for me. I really love that.