The Ritz-Carlton, Hong Kong

Really Loved the service of Eldrin at the Ozone. Was great. The sunset was great and the people was very accommodating. Loved the different drinks and the snacks like Nachos and the truffle fries was great. Brought my mother here with my wife and enjoyed the place

Thank you Kezia Sebastian for warm hospitality. She's made a delicious scramble eggs for 3 of us with Indonesian taste. Bravo. Keep it up the good work!!

I chose this hotel on my first trip to Hong Kong mostly for the view . The view is amazing allowing me to see all of Hong Kong, without staying there i just could not have gotten. Looking from the pool toward Hong Kong island and then later going to Hong Kong island up the peak and looking back toward the hotel gave me an amazing 360 degree understanding and pictures of Hong Kong. Getting from the airport to the hotel was very easy I took the Airport Express train to Kowloon station, a couple minute walk through the mall and I was at the hotel check in total trip about 35 minutes. The hotel itself is truly 5 star . The room was large with everything expected from a 5 star including a soaker bath tub and a large shower with really good water preasure. A good variety of restaurants, a well equipped gym and amazing pool. The hotel really is great but the staff is even more of the reason I am going to return, and I am not just saying that in hopes that someone I mention here will upgrade me next time I stay, I was upgraded on this stay to celebrate my birthday. Ingrid and Elvis upgrading my room and having birthday cake and decorations was really nice. Ingrid knowing it was my first time at the hotel and showing me the features of the room and the pool/gym and later leaving a birthday card in my room with some notes in it about the conversation that we had during the hotel tour was a genuinely nice touch. George at the gym/pool when I asked if the television station in the gym was available in my room his response was " if its not right now we will look at changing the programming so you will have it" truly a 5 star response. I did have it and he wrote down the channel number and another similar that might be of interest to me. Sunny at the pool noticing my panda bear tattoo and taking the time to understand the meaning it has for me, finding a pair of panda swimwear that i purchased and including a hand made origami panda with it. A great 5 star hotel with amazing 5 star staff that made my first trip truly amazing and make me look forward to my next visit very soon

We had a family trip in Hong Kong and stayed at Ritz Carlton this Christmas holiday. We had two rooms with club lounge access. The hotel is beautiful and luxurious. The room is spacious and great view. The most amazing thing is the staff - everyone we interacted was professional, warm and genuinely caring. The service is truly above and beyond. To name a few - Frontane Wong at he check in, Brigitta at the club lounge front desk, Naima and the two gentlemen servers (sorry forgot the names) from the lounge, Lea from the house keeping, and the lady who is the supervisor of the house keeping (sorry forgot the name), the chefs we interacted at the breakfast, lunch and dinner (they are amazing chefs but forgot their names), Elisa at the woman’s changing room. What an extraordinary team of staff. We had an amazing stay - thank you all for making such great memories.

The moment I entered the room, the panoramic harbour view quietly took my breath away. Soft morning light, shimmering night scenes, and the gentle shift of colours throughout the day created a sense of calm that stayed with me. What I appreciated most was the effortless hospitality — thoughtful gestures offered in such a natural and unobtrusive way.🕊️✨ There was a moment when a staff member arranged the table by the window so I could enjoy the view more comfortably, and that simple act of consideration felt deeply warm. The atmosphere was refined yet peaceful, with a sense of tranquility layered over the vibrant city below. The presence of staff who could communicate in Japanese added a gentle sense of comfort to my stay. It was a memorable experience that reminded me how much genuine hospitality can elevate a trip.😌Thank you! 部屋に入った瞬間、広がるハーバービューに静かに息をのみました。 朝の柔らかな光も、夜のきらめく景色も、時間とともに色が変わるようで、とても落ち着いた滞在になりました。 いちばん印象に残ったのは、形式ばらない自然なホスピタリティです。 スタッフの方がそっと窓際にテーブルを整えてくださった場面があり、そのさりげない配慮が心に残りました。🕊️✨ 華やかな街の上に広がる静けさと上質さが重なり、安心して過ごすことができました。 必要な時に日本語でコミュニケーションできるスタッフがいたことも、やわらかな安心感を添えてくれました。 旅をより豊かにしてくれる、思い出深い滞在でした。😌ありがとうございます。