The Ritz-Carlton, Hong Kong

I had now booked a stay at the Ritz-Carlton in Hong Kong for the fourth time within a short time. It is simply fantastic every time to see how well the guest is treated at the Ritz-Carlton Hong Kong. I booked a pick-up at the airport as well as a return transfer to the airport. And again I can say that everything worked out excellently. From the first minute I got into the car at the airport to the last minute when I arrived back at the airport, I was perfectly and extremely courteously looked after. I am always impressed by the heart and soul with which the staff look after the guests at the Ritz-Carlton Hong Kong: very personal, attentive and courteous, and always concerned about the well-being of the guest. During this stay, the following people took very special care of me. : Ms. Mara Eschler, Guest Relations took the extra time to greet and welcome me on arrival. I also had several very nice conversations with her during my stay. Very charming and sympathetic. She also said goodbye to me personally and gave me a candle with the signature fragrance of the hotel as a farewell gift. Much appreciated and thank you very much. But also Ms. Corinne Chu, Senior Club Concierge and Ms. Cherry Yeung, Assistant Front Office Manager, took exceptional care of me. And here, too, thank you very much for the farewell gift. Then I had an encounter with a smart gentleman in the elevator. I had a cordial conversation with him, and he inquired about my health and my stay at the hotel. It turned out to be Mr. Anas Bencheqroun, Multi-Property General Manager. All these encounters were very impressive for me. But as always, all the people I was in contact with were extremely friendly and courteous to me. My dinner in the top restaurant in the hotel, the Tin Lung Heen, was also wonderful, the food excellent, the service perfect and the view fantastic. And of course the swimming pool, always a highlight, with the priceless view from the 118th floor, as well the view out of my room in the 113. floor! Thank you very much for another unforgettable stay. So I'm already looking forward to my return in March or April 2027. With best regards from Switzerland. Rolf H

Great service and nice food at Cafe 103. Regina and Derek were our servers and they provided excellent services. The overall Ritz Carlton experience was extraordinary and I will definitely go there again for special events.

We went there for the buffet at Cafe 103. Regina and Ian were so friendly and helpful! We were very impressed by the service

I would like to rate 5 out of 5! It was wonderful place!

I had an afternoon tea on 11 Jun for birthday. The food are awesome! Also, thank u the staff, Regina and Carmen, professional and nice service.😄👍👍