The Ritz-Carlton, Hong Kong

Perched high above the city, my recent lunch at this stunning dining room offered an unforgettable sensory journey. Securing a coveted window table rewarded us with a breathtaking, panoramic view of Victoria Harbour, providing a dramatic and ever-changing backdrop to an exceptional meal. What truly elevated the afternoon, however, was the impeccable hospitality led by Stanley. His caring and attentive service was world-class. More than just taking orders, Stanley passionately walked us through the menus, sharing the rich history of the Italian cuisine and the background of the chef. This narrative added wonderful context and depth to each dish before it even arrived. Our experience featured a meticulously crafted 4-course lunch menu, where fresh, premium ingredients took center stage. Each course showcased sophisticated cooking techniques, balanced flavors, and flawless plating and presentation. The meal was beautifully paced, featuring highlights like an incredibly vibrant Caprese salad, perfectly textured pasta, and an artisan bread service. Adding to the excitement was a delightful surprise entrée from the kitchen that perfectly set the tone for the main courses. The grand finale arrived with a magnificent dessert trolley, laden with an decadent assortment of macarons, pastries, and fine chocolates. To top off an already perfect afternoon, the team executed a subtle, elegant birthday surprise that felt deeply personal without being overly loud. Combining masterful Italian culinary execution with Stanley’s heartfelt hospitality, this is a destination dining experience that truly rises to the occasion.

I wanted to share feedback about our great experience at the swimming pool. The service was excellent, and the staff member, Sunny, went above and beyond by helping us take so many wonderful photos. Thank you, Sunny, for making our day special!

The area surrounding the Ritz-Carlton tower is a dangerous, poorly marked pedestrian nightmare. The surrounding area is under construction, and the hotel offers no information whatsoever on how to safely leave the zone for pedestrians. Without any clear directions, we were stuck in our concrete maze right next to the hotel. We were forced to spend an exhausting 2 hours in the burning heat of Hong Kong, navigating between barbed wires, and without having any access to a source of water or a main street to reach the real - civilian part of the city. Eventually, due to exhaustion, we finally walked into the M+ Museum building to hydrate. Don’t consider booking this place unless you're going to be exploring Hong Kong by car.

The pool on the 118/F was fantastic, but the highlight was definitely Sunny. He was incredibly friendly and proactively offered to take professional-quality pictures for us. We walked away with amazing memories and photos thanks to his kindness.

Ritz Carlton is an amazing hotel. It has a sweeping Victoria harbour view both in room and all its facilities. Other than that you can also tell the staff goes above and beyond to create a memorable stay for you. From the beginning of check in, we were given a cold towel and a welcome drink, then a staff member escorted us to our room and did an introduction for us. Then our room was decorated with a congratulations sign with balloons because we came as a newlywed. Complimentary cake was served too. The next morning we also checked out the swimming pool and gym facilities on 118th floor. Sunny, one of the pool staff members, willingly provided photoshoot services, and took some amazing photos for us by the pool. Absolutely amazing! Thanks Ritz Carlton HK! We enjoyed our stay thoroughly.