The Ritz-Carlton, Hong Kong

It was a great experience and Leo was so attentive and helped make our first visit very special!

We visited Tin Lung Heen again on my brother’s birthday this time. Food quality was always excellent, especially BBQ pork and rice roll. Staff service was very caring, particularly Mr. Anson Lau. His warmhearted welcome and very nice arrangement contributed to our memorable family moments.

My family jad a good time at Cafe 103, we enjoyed the food and atmosphere here. Seafood were fresh and it was refreshed frequently. The stunning view of Victoria harbour definitely enhanced our dinning experience. We would like to specially thanks for Carmen's hospitality, her warm and genuine service made us more enjoyable. We love to come back again.

I’ve been to Hong Kong over 10 times now, but staying at The Ritz-Carlton had always been on my bucket list. Finally decided to treat myself here for my birthday, and wow—it exceeded every expectation. From the flawless service to the unbeatable sky-high views, choosing this place was the best decision I could’ve made. The top-tier hospitality started the moment I checked in. A male staff member greeted me so warmly, and during our short chat, I cleared my throat just once. He immediately noticed and kindly offered me a glass of water, asking if my throat felt dry. It’s such a tiny detail, but that level of attentiveness blew me away. (Really wish I had caught his name!) Special thanks as well to Evelyn Maxwell Tan, and the whole Guest Relations team for such a polite, respectful welcome. They walked me through the room and facilities, and even put together a wonderful birthday surprise in my room that made the stay extra special and truly unforgettable. For dinner, I ate at The Lounge & Bar. Incredible service and every single dish was spot on. Breakfast was just as impressive—high quality across the board. Honestly, I spent more time at breakfast here than at any other hotel I’ve ever stayed at. Between the food and that stunning harbor view, I just didn't want to leave my table. Finally, kudos to management and the training team for raising such a qualified and professional staff. I’ll definitely be back next time I’m in Hong Kong!

A big thanks to John, Kenny and Milena! My wife and I spent a wonderful evening at the Ritz for high-end dining. The entire team was incredibly welcoming and warm, making the night extra special with their attentive and thoughtful care