The Ritz-Carlton, Hong Kong

Was my first time in Hong Kong for a 12 day visit and I am so glad we spent it at the Ritz Carlton! Reserved a Victoria Harbor suite and it was well worth the money. The room was spacious and comfortable with a spectacular view—and it was cleaned at least twice a day, more if we requested. The hotel itself is outstanding in every way and it’s hard to know where to start. So let’s begin with the booking itself. Worked with Kimmy at reservations to ensure the nicest room for our stay. She also arranged the limo service to pick me up from the airport, and bring me to the hotel in comfort. Also before my arrival I worked with the amazing concierge team to book the best restaurants and activities in this great city. I worked with all of them—and they were available by email before my trip and from early morning till late night during my stay: Andrew, Carley, Kseniya, Jimmy, and Mark. We booked a club room and had access to the most comfortable club lounge with its delicious meals and amazing views, Special thanks to the club manager Charles—who welcomed us upon arrival and tended to all of our needs. And to assistant club manager Lena, who was most gracious as well! All members of the club staff were super friendly and professional, making the experience truly luxurious. I must also mention Mr. Joe at the 9th floor lobby, who never tired of explaining how to get places—often taking me by hand to show me around the mall, down to the metro to purchase the Octopus card, etc etc. I felt like I had a personal guide in Hong Kong! At the pool the entire staff was amazing! A special shout out to Tammy, who assisted my partner to find the right bathing suit to purchase. We spent many nights in the fabulous Ozone Bar, with its amazing view and shisha as well as drinks and great late night snacks. Thanks to the hostess Cathe and the entire staff, who always made us feel most welcome. We had dinner once at the hotel Chinese restaurant Tin Lung Heen and once at the Italian restaurant Tosca di Angelo: both were superb! Great food and attentive service! In sum, the Ritz Carlton is an outstanding luxury hotel—and we definitely plan to return and highly recommend.

The Ambience is great, the Hotel staffs are friendly. The Room attendant has equipped our Room with all the kids necessities:) Thank you aunty 🥰🥰 The chef at the lounge are very thoughtful and have a excellent service. Thumb up for him👍🏻 We have initally cancel our reservation at the buffet dinner and walked in at a later timing and the staffs remembered us . We received a birthday cake from them and the kids are soo happy :) Thank you all for the excellent services. We, also got to have a tour at the rooftop bar and the kids have cool gifts from them. 🪭 We will like to specially thanks Priscilla Tan from the Guest Relation Team for the handwritten birthday cards for the kids. The kids are so surprised and happy to receive the cards and the souvenirs. They are already saying they will want to come back to their castle 🏰 for their next birthday celebration 🎉🎉 We have such a great time and wonderful memories here. Thank you all for making our stays here a memorial one. 😘🥰🥰

Aly Quintana was really helpful and kind in helping us, very nice experience ☺️. The other services are good as well. Love it.

I wish I could've afforded to stay for longer than one night! This was the absolute highlight of my trip. The staff service is top notch, the rooms are so comfortable, and of course the views are absolutely unbeatable! The food is top notch as well. If I can afford to ever go back, I would pick the Ritz exclusively for any Hong Kong stay!

Wonderful dining experience! Great wine pairing with dishes that are all well-made. What a restaurant! Staff are passionate! Will definitely come back again. Thank you Potter for the great wine recommendation. Thank you Kenny, John and Edmond for the excellence service.