The Ritz-Carlton, Hong Kong

We are currently staying in room 115-07 and we believe that Ritz Carlton is the best hotel in HongKong because of its mesmerizing view and the high level service of its staff. Special thanks to Ms. Eunice Yen who has been so helpful in arranging room change, wedding anniversary flower petal and surprise wedding anniversary amenities and wine during our stay. We are so happy and definitely we will return.

I must say, the Ritzcarlton Hotel Hong Kong is the very best hotel in HK... I have been travelling into HK more than twenty years, and stayed at other competitors of the RitzCarlton and stayed with Ritzcarlton when she was in Hongkong side. This trip, although, I had my meetings mostly in HongKong side, I wanted my wife to enjoy and pampered by the best and she never experienced the Ritzcarlton HK... Unfortunately, I was so busy and I could not spend the quality time with my lovely wife, but having said that the Ritzcarlton management took care of her to make sure her time in HK is memorable. My sister and my wife's friend joined her to dine and wine at the hotel and they have had the best of the experiences ever. Marco, the assistant Director of Rooms continuously looked after my wife's comforts at the hotel, and communicate with me throughout the stay to make sure we were well, not to mention prior to checking in, the Director of Rooms, Jakie, she did contact my previous stays in Singapore, Osaka, and Kyoto to make sure my preferences were well defined and prepared. On top of the league of its own.. genuine and professional care and hospitality experienced. I have convinced my host to host me a dinner at Tosca, Chef Pino Lavarra's kitchen once again impressed me and my host... the dinner was impeccable and yet, his pinnacle of techniques and passions melt into every dish we have ordered and it did complete our dinning desire. Service was outstanding and my host fell in love with Tosca and he will make sure next many dinners in his business and pleasure will be at the Tosca... May I add, my host being the owner of magazines and hotels... he meant not just because of the moment but because the Tosca is the best. Executive Club manager, Wookie impressed my wife with her genuine and the utmost professional welcome and care... and the standard of the club is the best in Asia if not the world as we know it. The hotel is living thing, and it's standard reflects the management's knowhow and style... having stayed with numerous luxury hotels and often, the RitzCarlton Hotel is extremely well managed and she delivers perfectly to the guests. I am honored again to have stayed and felt, enjoyed the best yet again.. and my wife just asking me... WHEN DO WE GO BACK? TOMORROW? Thank you, Jackie and Marco for the hospitality extended and experienced. I salute and appreciate.

The Ritz is expensive--everyone knows that. However, compared to other Hong Kong hotels, the value is well worth it. The staff was amazing and made me feel like I was the only guest at their hotel. The room was beautiful and the view breathtaking. Take time for breakfast! I booked through American Express, which included breakfast in the price, and I regret skipping the first day. The breakfast has every food you can imagine from Asia, America, and Europe. The only thing missing was rabanada, a favorite from Brazil. The Ritz is on the Kowloon side, but it's in a very upscale mall with a train station one stop from Hong Kong Central. Unfortunately my friends were all staying on the island, so I commuted every day. However, they spent as much as I did for an inferior room and hotel. The next time I go to Hong Kong, I am staying at the Ritz.

The Ritz-Carlton, Hong Kong is a world full of these qualities that make an unforgettable experience. Our Club Room overlooking Hong Kong Victoria Harbour was comfortable and the view was superb. The staff in the Club Lounge always provide a friendly, impeccable and very professional service. We would also like to mention the very good and discreet service of the housekeeping staff. We will certainly stay here again on our next visit to Hong Kong. Special thanks to Anna, Beer, May, Victoria and Jack (L103) for their warm and friendly reception.

We stayed for 3 nights ad our first family trip with our 17 months old son. Despite of early arrival in the morning, our room was ready and Katherine (reservation agent) personally welcomed us and took us to the room. Then we were surprised by beautifully decorated room (balloons and our photos by her) with handmade card (such a beautiful card and it was personal touch) and delicious chocolate cake. My son was welcomed by Pierre (Ritz Carlton Lion cuddly toy), which he loved it. It made us speechless as we did not expect such a amazing welcome surprise. It truly touched our heart. On top on that, we were upgraded to access the Club Lounge throughout our stay. A huge thank you to Julian. I must say that the staff at the Club Lounge were so lovely, especially Wookie, Ivan and Victoria. They were so professional with kind personal touch to their service. They were so kind and friendly to our son and felt us welcomed at all the time. I cannot fault them in any way. Everyday, we felt that we came back home and relax. Without having experience with them, I don't think our stay at the hotel was fulfilled with true satisfaction. I must add the the view from the hotel was breathtaking. Unfortunately as a result of this, the view from Victoria Peak didn't wow us. We would love to go back again and would highly recommend to the family with little children too.