The Ritz-Carlton, Hong Kong

Cafe 103 buffet is great. Make sure to check if any discount offers are available. We had competent, friendly and prompt service from Nadine and Regina.

Our sincere compliments to the hotel greeters and the full team at the 116th Floor Lounge for making our time at the HK Ritz exceptional. We were continually met with genuine smiles, attentive support, and a stunning view we loved every time we visited. They always asked where we preferred to sit, which made the experience feel even more personal. Special thanks to Brigitta, Kenes, Trixie, and Rheno, who brightened our stay each day.

Simply perfection. The quality of the service, the kindness of the staff, professionalism and smiles are everywhere at the Ritz Carlton HK. Simply the best in town.

Helen Wu at the front office was amazing for the check in. Service was perfect and even got an upgrade and gave us great restaurant recommendations!!

Excellent location to stay while in Hong Kong. We always get a room with a spectacular view of the harbor and Hong Kong island. This is second time we stayed here and we are still surprised by the level of service we received at the hotel and all its facilities from the front door, lobby, club lounge, fitness center, and etc. All the staffs go above and beyond to make our stay feel special. Notably, we had a wonderful dim sum lunch in Tin Lung Heen where the staffs Manfred and Francis were very hospitable and super tentative to everything at our table. Manfred gone above and beyond by surprising us with a tray of complimentary deserts after he found out we’re on our anniversary trip. That’s make us feel so pampered and appreciated. Lastly, the foods at Tin Lung Heen are of the best quality. Compliment to the chef; wonderful mix of taste, presentation and quality. Great job In turning common Dim Sum items into exquisite gastronomical wonders. Thank you!