The Ritz-Carlton, Hong Kong

Regina, marj ,mckenzie, ethan, evan and Lucas were all exceptional staff!!! We were so pampered we felt like i was a VIP And it was my Birthday!!! They even made me a birthday Card and cake!!! It was a special night with friends in a place with excellent service and exceptional staff

Many thanks to Marg, Ethan, Regina, Evan, Lucas, and Mackenzie for their amazing and exceptional service. Their service and dedication towards making our experience complete was truly amazing. Especially as my dear uncle celebrated his birthday— a huge milestone—they ensured that we all had an amazing experience. This only makes me and my family only want to come visit the Ritz Carlton and eat at Cafe 103 again. There are no words… thank you!

We dined at Cafe 123. Our server was Marj, she was very helpful and accommodating. Regina and Mackenzie were also very friendly and attentive. . . The food and drinks were superb, thanks to Evan, Lucas and Ethan. . .

Marg, Mckenzie, Lucas, Regina, Evan and Ethan waited for us exceptionally. They gave their great service. They were all amazing helpers.

We had an unforgettable stay at The Ritz-Carlton, Hong Kong. This visit was a special occasion for us, as we were celebrating a promotion, and the team made it truly memorable from beginning to end. From the moment we arrived, the experience was exceptional. We were welcomed at the Club Lounge and enjoyed a smooth and relaxing check-in while overlooking the stunning Victoria Harbour view. During the check-in process, the team thoughtfully served us a beautiful fruit plate, which immediately made us feel relaxed and well taken care of. We were also delighted with our suite, which was beautifully designed and offered breathtaking views, making our stay even more special. The Club Lounge experience was simply outstanding. The quality of food and beverages throughout the day was excellent, and the evening cocktail service in particular exceeded all expectations. What impressed us the most was not only the quality, but also the generosity and attentiveness of the team. The service felt warm, natural, and incredibly refined. During our stay, the team went above and beyond in ways that truly stood out. For example, when we mentioned we were interested in visiting OZONE, the staff kindly escorted us and arranged a window-side sofa seat for us, which made the experience even more special. When we returned to our room, we were also delighted to find a cake prepared for our celebration. This thoughtful gesture meant a lot to us and made our stay even more memorable. We would also like to highlight how wonderful it was to receive assistance in Japanese. The staff who spoke Japanese were incredibly kind and professional, which made us feel even more comfortable throughout our stay. Every interaction with the Club Lounge team was exceptional. Their professionalism, attention to detail, and genuine hospitality made us feel truly valued. We would especially like to thank Corinne and the entire Club Lounge team for their outstanding service. We are already looking forward to returning in the future.