The Ritz-Carlton, Hong Kong

I was absolutely blown away by my experience at the Ritz in Hong Kong. Was traveling solo from the States for a long weekend as a birthday trip and truly had the most incredible experience. The hotel was gorgeous, the views were stunning, excellent food options and fine dining, and the service was world class. I have stayed at many high end hotels across the world, both for personal and business travel, and this trip was really something special. I particularly want to give a huge thank you to Jodie from guest services. Her professionalism, attention to detail, communication and overall kindness was incredible. She decorated my room for my birthday, had cake and champagne delivered, and even hand delivered homemade birthday gifts on my last night, which represented an art exhibition I was in town visiting. It so special, thoughtful and creative. I cannot thank the guest services staff, the chefs!!, and the entire staff enough for making this experience such a memorable one. Hong Kong is an amazing place and if you are traveling there for work or pleasure, you really must stay at the Ritz. Wow!!

Some hotel stays are memorable because of the room or the view—but the ones that truly stand out are the ones that make you feel cared for. My birthday stay at The Ritz-Carlton Hong Kong was exactly that. From the moment I arrived, I was genuinely touched by the warm birthday wishes I received from the team throughout my stay. I received lovely birthday cards and a beautiful birthday cake and it was the little personal touches that made the celebration feel so thoughtful and special. The room was, as always, exceptional and the service was outstanding. The dining experience was also consistently excellent— whether at the Lounge & Bar or at Tin Lung Heen — so every part of the stay felt effortless and enjoyable. What I appreciated most, though, was the warmth and sincerity behind the hospitality. It was clear the team wasn’t simply delivering great service — they truly took the time to make my birthday feel meaningful. Thank you Kon, Cherry, Charles, Violet, Brian and everyone at The Ritz-Carlton Hong Kong for making my birthday such a beautiful and memorable occasion. It’s these genuine, thoughtful moments that keep bringing me back.

Our stay at The Ritz-Carlton was absolutely exceptional from start to finish! Every single staff member was incredibly kind and welcoming, but special praise goes to the reception team and the pool staff who were super helpful and made our stay so comfortable. A special thank you to Mr. Joe Ku, who helped us immensely with the Airport Express train, he is such a wonderful person! We couldn’t have asked for a better experience, and we will definitely be back.

We had an absolutely wonderful family stay at The Ritz-Carlton, Hong Kong in July. From the moment we arrived, the service was exceptional. A special thank you to Joey Zhou at reception, who was incredibly helpful during check-in, and to Ji Songmi, the chef, who looked after us so wonderfully every morning at breakfast. Both were amazing and made our stay extra special. The entire team was warm, attentive and professional, and the hotel was beautifully clean. We had a fantastic stay and would happily return. Thank you to the whole Ritz-Carlton team for making our trip so memorable!

Me and my family went to cafe 103 for brunch buffet. Amazing food, amazing view. Specially Thanks to Regina for taking care of us. Thank you for your wonderful hospitality. 🫡