The Ritz-Carlton, Hong Kong

Spent my 2nd Christmas at Ritz Carlton, stayed for 4 nights this time with my mother. Charles & Lena's Team at the Club Lounge always gives us top notch service and this time was no exception! Fontaine, Brigitta, Cora and Chef Nek! Thank you for being attentive to details, remembering our preferences and made those special arrangements! You are amazing and thanks for the surprises!!! Thank you Lan for making our room perfect and for fast response to our requests. George's Team at 118F Fitness is THE BEST! Thank you Sunny, Mike, Tammy, Eric and Elisa, who made our stay this time memorable and full of with laughter! See you again very soon! Happy New Year!

We had an incredible time at the Ritz-Carlton this past December. The entire staff was exceptional - they always went out of their way to make us feel welcomed and taken care of. Kezia at breakfast was a standout. She went out of her way to make sure that my mother and I (both vegetarian) had a delicious soup to eat for breakfast every morning during our stay. She was gentle, kind, and thoughtful on top of being a fabulous chef! My family and I would absolutely recommend this hotel and restaurant! Not to mention the incredible views… I could go on, but I’d be here all day…

2025年12月、今年２回目のThe Ritz Carlton Hong Kong。一カ月遅れの結婚記念日で利用させていただきました。 12月のThe Ritz Carlton Hong Kongはクリスマス一色。103階のロビー階に着くと大人が中に入れるお菓子の家の装飾。 レセプションでは日本人スタッフから「お帰りなさいませ。」とお出迎えいただきました。 108階の部屋の入るとSea Viewの絶景。何度見ても感動します。 今回はちょっとした事件が、、、浴室との仕切りの扉が閉まりません。 フロントに電話するとMizuki（はんざわみずき）さんが即刻、修理を手配してくれ、30分程度で修理完了です。 さすが、The Ritz Carlton Hong Kong！！今回のStayも最高の体験でした。 In December 2025, we visited The Ritz Carlton Hong Kong for the second time this year. This stay was to celebrate our wedding anniversary about one month late. In December, The Ritz Carlton Hong Kong was filled with a festive Christmas atmosphere. When I arrived at the lobby on the 103rd floor, I was greeted by a gingerbread house decoration large enough for adults to enter. At the reception, a Japanese staff member welcomed me with a warm “Welcome back.” When we entered our room on the 108th floor, We were once again amazed by the breathtaking sea view. No matter how many times we see it, it always impresses us. There was a small incident - the door separating the bathroom wouldn’t close. When I called the front desk, Mizuki Hanzawa-san(Guest Relations Officer) immediately arranged for repairs, and it was fixed within about 30 minutes. Thank you very much, The Ritz Carlton Hong Kong, for the wonderful experience!!

Stayed here for 1 night as a Marriott Titanium member. Was staying at W Hong Kong before transferring over to this hotel. Really appreciate the accommodation to let me check in early at 12pm and upgrade to a big suite! Love the amenities and great breakfast. Would stay here again if the prices is right!

Ozone bar is an excellent location! We stayed from 16 to 17 o'clock, saw the sunset and enjoyed great drinks at the balcony. The service was exceptional!