The Ritz-Carlton, Hong Kong

January 2026 I want to express my gratitude to Manager Kon , Joey , Leo and the rest of Ritz Carlton team for their exceptional care during the stay at Ritz. it was a great experience to stay in Ritz cartoon ;however I was sick. But the support I received from they were truly made a huge difference. upon learning that I needed to go to hospital, Leo arranged a complimentary car to take me there. On the way back to hotel , Joey arranged a wheelchair to help me back to my room and stay there until I feel better. Joey also arranged complementary congee for my special situation. These thoughtful services alleviated my stress during my sick . the following day , I received a call from Manger Kon, who checked in on my condition. Miss Kon truly made me feel warm , thoughtful and valued during my stay Despite my illness , the professionalism and caring of the hotel’s staff left a lasting impression of this stay. I truly appreciate their efforts, caring and thoughtful service.

Fantastic Sunday brunch in Ozone. Han was a fabulous server, very attentive. Food was gorgeous with 4 courses and lots of options , I would love to come again. Drink service was attentive and the views glorious. Even full glass in the bathrooms to get that harbour view. A must when in Hong Kong.

We had a great time visiting Ozone. The bar tender, Emily, was great and told us all about the signature drinks. It was a bit windy outside so we sat inside but were able to take pictures outside. We had the nachos, sliders and truffle fries. All were great and perfect for lunch. Definitely recommend and the view is amazing!

We visited The Lounge & Bar at The Ritz-Carlton Hong Kong for my wife’s birthday, and it was a flawless experience. A huge thank you to Gaby and Margaret for taking such incredible care of us. They listened closely to our dietary needs and suggested dishes that perfectly matched our tastes. Their attention to detail made us feel truly special and turned a simple dinner into a memory we will cherish. They made a lasting memory.

Amazing menu to celebrate the New Year. Special thanks to the Chef Angelo and his amazing staff. Besides the incredible food and perfect wine pairing, we always feel at home when we are in Tosca. Impeccable service. Great atmosphere.