The Ritz-Carlton, Hong Kong

We have been coming back to celebrate birthday after birthday, yet Ritz Teams can still find new ways to surprise us! This time was a 4D3N stay in mid Apr. Warmly greeted by Charles and his team at the Club, who came to our table with the first surprise, a beautiful bouquet of roses and a special birthday treat! They led us to the room, and Wow! Balloons filled our eyes! Over 2 dozens of balloons floating across the ceiling, each with a birthday card tied to it - personal blessings written by staff we know from the Club, Fitness, Guest Relations, and Spa. Also on the table were Mom’s favorite coffee tarts! We were honestly surprised and deeply touched! Can't imagine the amount of effort put into the arrangements. Thank you Charles, Brigitta, Corinne, Vanessa, Andrew, Charlotte and Cora! Thank you Frontane for the birthday card with a lovely drawing of my Mom and I! Thank you Chef Nek for offering the tailor-made soup for Mom, again!!! Yet another surprise on the day of my birthday from George and his team at 118F Fitness, showered us with flower bouquet, cake, champagne, a handmade card filled with blessings from the team, and lot of laughters and group photos! Thank you so much George, Eric, Sunny, Jessica, Elisa, Kaedan, and Zoe! And Alex, Tammy, Rico and Karen for the bday messages! Thank you Room Attendant Jenny who specially made a pair of Swans using towels, and thanks Connie for the rose. Thank you to the wonderful teams at the Ritz for all the thoughtful arrangements! You keep giving us a million reasons to come back! Looking forward to our next family birthday!

The environment is the top,can see the whole harbour view. The drink concept is very good Neon Nexus from the past to future. I ordered the Electric jungle which is low alcohol and fruity. Very welcome for the people for the first drink. Thanks for Kammy who gave me the amazing seat, Emily Jay Eldwin lead by Bryan- the bar manager! Also the Manager Dina! They are amazing

the vibe is very good ! The staff Bobo was very polite, thx for her good service, and she was so take care us like asking if we need any needs .

Ozone is a fantastic place to spend an evening. The service was excellent from start to finish, and the atmosphere is truly special. The view is wonderful—absolutely perfect for relaxing, enjoying drinks, and taking in the scenery. We also want to especially thank Fiona from your staff. She was incredibly thoughtful and made us feel like we were at home. Her kindness and attention to detail really stood out and made our experience even more memorable. We loved everything about our visit to Ozone Bar, and we’ll definitely be coming back.

Excellent restaurant and with almost the best vibe and service I have experienced, especially for Bobo who did really good service and helped me a lot when I was struggling. The quality of both breakfast and lunch are also great, hope to see some new menus next time!