The Ritz-Carlton, Hong Kong

I came to the Ritz Carlton in July 2026 to celebrate my birthday. Before I provide a review about the food, I just want to compliment the WONDERFUL staff at the Lounge & Bar. Laxmi, Bianca and Selly are absolutely FANTASTIC. The quality of service is one of the best I have ever experienced and well beyond what I expected. Thank you to the three of you making this a very special evening. Now onto the food. I came here to try their 3 course dinner menu. The starter consisted of a sweet corn soup and Alaskan king crab salad followed by steak fries for the main and a chocolate mousse for dessert. The steak was phenomenal, very tender and paired very well with the sauce. The fries were super crispy on the outside and fluffy and tender on the outside. The dessert was the perfect level of sweetness and was a fantastic end to a delicious meal. I highly recommend coming here and when you do, make sure you ask for Laxmi, Bianca and Selly who will provide you with wonderful service. Food: 10/10 Service: 100/10

The Ritz-Carlton, Hong Kong IMPRESSIVE & OUTSTANDING SERVICE! MUST STAY Stay 23/07/2026-01/07/2026. We have travelled around the world first class but the service at the Ritz Carlton HongKong is 120/100. We are so impressed with 2 outstanding Managers: 1/ Anna Reiber/Club Assistant Manager 2/ Leon/ Bar & Lounge Manager (Breakfast) During our stays we did incur few issues but have been rectified amicably. Ms Anna Rieber is absolutely outstanding. She has the ability & skills to maintain high service standards, foster teamwork, and anticipate guest needs to above & beyond level. She possessed an exceptional Leadership with grace in mentoring, training & problem solving frontline ladies & gentlemen to deliver consistent, luxury-level service. Ms Anna Rieber is truly represented the "face of Ritz Carlton Hong Kong." Highly recommend Anna in a higher position due to her outstanding skills. Thank you so much to Ms Rieber & her club ladies & gents. 10+/10 Leon/Restaurant Manager & his team of all the ladies & gentlemen Serving Staff at Bar & Lounge breakfast Professional & Attentive Service above & beyond: Leon has the ability to anticipates guest needs before they arise, ensuring a seamless and welcoming dining experience. Overall an outstanding hotel dining atmosphere during our stay. Thank you Leon & his teams. Leon deserves to advance to a higher position 10/10 Thank you so much to Chef Benny, Dennis & all other Chefs at Lounge & Bar breakfast and Chef Nek Chand, Chef Thompson at Club Lounge for such a delicious food & so attentive. 10/10

Wonderful stay at The Ritz-Carlton Hong Kong! We were thrilled with the complimentary upgrade to the Victoria Harbour Corner Room. The sweeping harbour view from floor-to-ceiling windows is incredible. My friend and I came to celebrate a special milestone. We were really touched by the custom cake and adorable Ritz-Carlton lion arranged by the hotel. Such thoughtful surprises! Sitting atop ICC, it connects straight to Elements Mall and West Kowloon transport. Staff are friendly and service is fantastic. We had an amazing time and can’t wait to visit again. Special thanks to Clara for her wonderful support throughout our stay.

This is our first time in ritzcarlton hk, we are enjoying our time here in the bar on thursday night and the DJ is amazing especially svensen and daniel both of them give us a great service love them

Edmond, Kenny and Resty provided amazing service at Tosca. Kenny did an amazing job finding the perfect mixer for my drink. Resty was very attentive delightful to chat with.