The Ritz-Carlton, Hong Kong

Great service from Gio and Regina in Cafe 103

The hotel was located on land but the view was really good. The Atmosphere was very good perfect lighting. The rooms were good but the toilet didn’t have a hose. The value was also good. The cleanliness was really good the beds were clean. The noise level wasn’t that good because I could hear the other rooms and the construction. The service was okay but the food did take a long time to arrive to my room. The amenities were really good and the soap smelled really nice. Olivia and Margaret were really kind to me and my family.

We had a wonderful dinner at The Lounge & Bar. The food was truly amazing, but what stood out even more was the top-notch service. I wasn't feeling well during our meal, and the staff, Jerom and Enggar, went above and beyond to ensure I was comfortable, offering me warm water and checking in on me with genuine care. Their kindness turned what could have been a difficult evening into a very positive experience. Highly recommended!

I had a pleasant time during my stay here in ritz Carlton HK. I was taken care of the moment I stepped foot on their doorsteps even to in-room dining. If I had to pinpoint one notable experience, it was Mamita from in-room dining! She exuded and went a step beyond for us when we ordered breakfast, not only did she provide us with exquisite food but also, she had also provided with five star service as she had considered our needs to a Tee. I would highly recommend Ritz Carlton to anyone looking for prime luxury service, unforgettable experience mixed with top level amenities!

Staying at the Ritz is the best experience for me. The staff is incredibly friendly, the rooms are very comfortable, the brunch is delicious and varied, the cleanliness is impeccable, and the atmosphere is very sophisticated. Sunny Chan, who works at the pool, is a wonderful person. He provides excellent service, is very attentive, takes spectacular photos. Great job, Sunny! 👏🏻👏🏻