The Ritz-Carlton, Hong Kong

Fantastic views, unbelievable food, great cocktails and brilliant service from our host Roshan

I decided to book the Ritz-Carlton for the Hong Kong leg of a longer trip across East and Southeast Asia, which I had planned for myself and my mother in early June 2026. When researching stays, I noted not only the positive reviews of the property, but also its classification as the second-highest hotel in the world - what could be better in the city of skyscrapers, I thought. My positive impression did not end with my booking. It was already reinforced through the attentive care I received from the Guest Relations Team even prior to my check-in. The Team happily accommodated an early check-in given our arrival time, arranged the room (including a complimentary upgrade) to our needs, and even prepared a small customised cake for our arrival. Our room was spacious, tastefully decorated and overlooking a beautiful panorama of the Victoria Harbour. Throughout our stay, we were afforded a high level of personalised customer service, including during our delicious breakfasts and throughout our dinner at one of the hotel's restaurants, Tin Lung Heen. I want to particularly commend the attention, professionalism and care we received from the front office's Charlotte and Violet, who catered to our every need, were always available for our questions and requests and made sure our first time in Hong Kong was that extra bit special! I would also like to commend our in-room attendant, Yuen, who carefully ensured that our room was in impeccable order and condition every time. We are extremely grateful for all of your hospitality and look forward to visiting you again in Hong Kong in the future.

Really Nice❤️Food was amazing, high-quality and the staff were super friendly & attentive~

We went to Ozone for birthday drinks and nibbles for my mum’s birthday. The view was great from the window seats which were very comfortable. Cocktails were great, sashimi was very fresh and delicious and service from Quentin Lin advising on drink choices and teaching us about HK gin made the evening - thank you!

Tosca di Angelo never fails to impress, but the service truly took our experience to the next level. A huge thanks to Potter, Edmund, and Resty for providing the best hospitality we’ve had in a long time. They accommodated our seating request perfectly and gave us a fantastic introduction to the food and wine pairings—even thoughtfully bringing the wine bottles over for photos. On top of that, they were wonderful at taking great quality photos of us to capture the occasion. Combined with the stunning views and exquisite Italian cuisine, it was an unforgettable meal. Highly recommended!