The Ritz-Carlton, Hong Kong

We had such a wonderful time celebrating at Ozone. Our host, Yovela was wonderful and made sure we had everything we needed. Great food, beautiful drinks, and a lovely view!

I had my wedding in Ritz Carlton HK (at the old location), had many stays at the RItz Carlton Macau. We were all impressed with the experience in staying at Ritz. Now will the new Ritz Carlton in HK impress us again? Before arriving, we know that the main selling point of the hotel is the view. Although we had afternoon tea at the hotel and experienced the view already, we are always curious about how the view looked from the bedroom upstairs. We were upgraded to a corner suite overlooking the victoria harbor because of my platinum status. They have decorated the room and a small cake for my son who is having birthday celebration. Overall, very nicely done. The view is incredible. It has multiple windows to really showcase how good the view is. The room is a bit smaller than I thought but it is reasonable given the premium real estate at the top floors. Usually when the building is this high you are going to experience some swaying during high wind. But there is no swaying, when there is a T3 storm going on. We got the experience the swimming pool. it has a large mirror at the ceiling so you can see yourself when you swim on your back. The pool is heated. It was crowded during afternoon, so we left and came back in the morning, which was pretty empty. The view is great from the swimming pool. it has 2 jacuzzi pools next to it. Overall we had a great experience.

Ozone is on my wife's bucket list. We had a reservation last Sept 9 2025. We were greeted by Cathie. She helped us be seated and she warmly showed us the bar outside and inside.. First impression will be the lasting effect on us. Cathie was excellent, her customer service was exceptional and the whole time we were at Ozone she was very helpful, friendly and showed us how Ritz Carlton Hotel is perfect with their service, quality of food and beverage are superb. We felt very satisfied with the customer service we received from Cathie. Neils was our server He was also excellent and very warm and accommodating. His smiles was unforgettable. We had been in Europe, USA and Asia. Our experience at Ozone was fabulous. It's very hard to forget these two employees that made my wife and I simple date into unbelievable day. Many thanks to Cathie and Neils same with Ritz Carlton Hotel.. We will be back.

good experience for high tea especially Regina good service for us I will visit again on next time I also will share with my friends for this restaurant

Had a great experience at the Ozone Bar. The Service provided by Elina and Niels was great! The drinks were really good, the food as well. Best is the view! Unbeatable! We had a nice chat with Niels from the Netherlands who works at the Bar. He gave us some good insights in live in Hongkong and let us make pictures in the private room down on Hongkong Island.