Alohilani Resort Waikiki Beach

Zachariah was very professional and polite while clearing the drain in the shower. Excellent job !

Dana and Matt are awesome!!! Great service and very efficient

Alohilani Resort is just beautiful. The backdrop of the reception desk has an art installation of coral, and must be made from handcrafted plaster. It’s an absolute work of art. There is an aquarium in another section of the hotel lobby where we sat one night and played cards. The location is perfect for anyone wanting to explore Waikiki Beach and surrounds. The rooms were very comfortable and spotless, with good views of the ocean. I wish I’d taken photos. The decor was calm and coastal with crisp white linens. The room had plenty of storage, a safe, a television and excellent ensuite and shower. We enjoyed swimming in the rooftop pool, talking with other travellers and watching the world go by below.

We had a very enjoyable stay at Alohilani Resort! The resort is beautiful and all staff that we encountered were so friendly. I enjoyed the lobby areas where you sit back and relax and watch the aquarium. We appreciated that there was an ABC store in the hotel, conveniently right outside the elevators, and also a car rental service on the first floor. The people working in the car rental service were all very nice. The Swell restaurant was a great place to enjoy some food and drink. The infinity pool and hot tub was great! I really enjoy it - however it's not that big. I wonder if they could remove the lounge chairs, which would allow more pool area to enjoy. I also appreciate how generous they were with swim towels we asked for. These guys must be washing swim towels 24-7! We used swim towels for either the beaches or the hotel pool every day. Also, they have laundry self service which we used for our clothes. And a few times we called guest services, like for more conditioner, or towels, they always responded quickly. LOCATION! Right across the street from the beach. We just had to cross to enjoy it. And I loved being on Kalakaua street. Shopping and eating all up and down this street and a very busy and lively vibe all day and night. It's a party lively street. Just a couple of disappointments - while the location right across from the beach was great, and we asked for a balcony with a beach view - this ended up being a downside at night because people were always partying and yelling well into the early hours of the morning. One night we heard partying and screaming up until 3am. One night around midnight I looked out the window and saw a large inconsiderate group of young people at the edge of the beach (like near the sidewalk), yelling and partying. I wanted to yell back at them to shut the heck up. This is not the resort's fault, but in the future, I may ask for a room on the other side of the hotel and not facing the busy beach and street. I wish that the hotel rooms had Keurig machines instead of these espresso machines that smashes the pod when you bring down the lever. I just wanted a regular cup of coffee when I woke up and not a short cup of espresso. Sometimes the pod got stuck in there and I couldn't bring the lever down, A couple of times I had to stick a stirring stick to dig the pod out. a couple of times the coffee tasted like plastic. I mean, it smashes the pod into pieces, why wouldn't it? One last thing, I was disappointed the rooms, or anywhere in the hotel, didn't have a microwave. There is so much delicious food in the area, but we couldn't bring it back to the hotel to heat up and enjoy later. There are some unused areas on the lobby floor that looks like it used to be a bar, they could put a microwave on the shelf there for guests. Before I close, i want to emphasize again, that all employees we encountered were so friendly and welcoming! From the housekeeping (SO friendly!), the bell service, the SWELL wait staff, the persons at the pool giving out towels, the car rental people, to the valet service, everyone! They definitely do a good job of training their staff on customer service!

Beautiful resort! Room was large, beds were really comfortable, and plenty of pillows! Location is perfectly placed right by the beach with lots of food locations nearby! The hotel has very clean corridors. The double-pane balcony doors muffle out any outside noise. The service is amazing, with concierge checking in to see how your trip is going.