Alohilani Resort Waikiki Beach

the hotel itself was nice upon check-in. We weren't told there was a coffee shop and two restaurants somehow connected that we never ran into never seen postings and I just found out through their question out that they sent me. the main problem was the room. I'm posting pictures of the sofa bed so you can see that if you want your kids to sleep on the sofa bed beware. also moldy lamps doesn't fly for the caliber and price of the hotel that I thought I was paying and getting. the cleanliness under the sofa was pretty nasty, which was obviously never cleaned with food, remnant crumbs, and chunks of food underneath the sofa bed where your kids might sleep as well which attracts roaches. Sofa, bed mattress with shredded torn apart the whole cover lifted off the mattress and underneath it was just a thin piece of felt with sharpsprings to where my son laid on it and complained that the metal was stabbing into his back. it was completely destroyed dirty and basically just trash even Motel 6 doesn't have sofa beds this bad please don't include sofa beds in the room if they're going to be this, the actual sofa was dirty with the padding to sit all sunken in and collapsed. Their solution, was to bring in a bed to put in our hallway, which was a rollaway bed instead of doing the right thing and changing us rooms, so our whole entire stay we had to walk around with a huge bed in the middle of the hallway.

We had a wonderful weekend stay at 'Alohilani Resort Waikīkī and it was the perfect reset. The lobby is beautiful, and the oceanarium is a unique feature that immediately sets the tone for the stay. Our room had a partial ocean view with a city backdrop, and the balcony was a great place to slow down and take in Waikīkī. The location is incredibly convenient—Waikīkī Beach is just steps away, with plenty of restaurants, coffee shops, and shopping within walking distance. Having an ABC Store right in the building was also very convenient. The highlight of our stay was the pool. The infinity pool overlooking Waikīkī Beach is stunning, especially at sunset, and it was the perfect place to relax and unwind. We also enjoyed Momosan and nearby cafés, which made everything feel easy and accessible. Overall, it was a great balance of relaxation and convenience, and we would definitely return.

I was genuinely excited to stay at the ʻAlohilani, but this ended up being one of the most disappointing hotel experiences I've had. From the moment we checked in, things went downhill. Our first room clearly hadn't been properly cleaned—there was hair all over the bathroom floor. After bringing it to the front desk's attention, they admitted the room simply wasn't ready and moved us to another room. Unfortunately, the second room wasn't much better. It felt dated, dingy, and nowhere near the standard I expected for the price or reputation of this hotel. We asked if another room was available but were told we couldn't be moved again, so we made the best of it. The worst part came on our last day. We discovered that the tissue box we had been using throughout our stay was infested with live maggots. We have video proof of them moving inside the tissue box. Finding that in a hotel room was absolutely disgusting and completely unacceptable. When we reported it, the response was incredibly disappointing. There was no sincere apology, no acknowledgment of how serious the situation was, and the only resolution offered was a $75 credit. That felt completely inadequate given the sanitation concerns and the fact that we had unknowingly been using that tissue box during our stay. A luxury hotel should prioritize cleanliness and guest safety above all else. Instead, we experienced an unprepared room, an overall poor-quality replacement room, and an unsanitary issue that should never happen in any hotel. What was most disappointing wasn't just the condition of the rooms—it was how little the hotel seemed to care once these issues were brought to their attention. I would not stay here again, and I hope the hotel takes cleanliness and guest concerns much more seriously in the future.

Absolutely fantastic resort! So many thoughtful amenities. We loved the stretch class with Christine, tennis court on 9th floor was cool. The Longboard Club was such a convenience and delicious. Pool and Swell Club was great, we got to eat, drink and watch FIFA matches. Room was spacious and bed was comfy. A/C was excellent. The Oceanarium was gorgeous. We loved the complimentary beach chairs and umbrella.

This resort is just OK. It is not worth the price or the $54 a day resort fee that covers beach chairs and an umbrella, especially if you don’t go to the beach every day.