Alohilani Resort Waikiki Beach

Yen at the front desk was amazing and truly went above and beyond for us. She was warm, helpful, and made us feel genuinely taken care of. Manager Mata was also wonderful and made sure we had a great experience. Really appreciated the excellent service from both of them.

Overall, a nice hotel. The carpets are in desperate need of replacement, and the bathrooms are very small. It’s hard for two people to get ready at the same time. The highlight of this hotel was the LONGBOARD CLUB. It was worth every penny and the people who worked both breakfast and dinner were fantastic! Micah was our favorite and always went above and beyond for us.

Spent 4 nights in late August 2026. Our expectation was high, but to us, the only good thing about this hotel was maybe the location and the view from our room. We stayed at the Diamondhead ocean view room. The room had enough space for both of us, but since it is an old hotel renovated to some extent some time ago, some area of the room is not updated much at all. Bathroom is very old looking and not clean. They do not even fill the shampoo/conditioner bottles and the last night of our stay, we found the conditioner bottle completely empty. I had a hard time detangling my hair that night. Also, the hair dryer provided had all sorts of dusts at its vent and gets easily overheated. It is a cheap Conair model, not Andis model as they advertise. They made our bed with a linen with blood spots on it and also left sands on the bed cover. Mentioned all this to the front desk. They changed the bedsheets, but no apology or anything. Some Swell eatery staff are extremely rude. Took forever to take order from us, but they tended to other guests came way after us very quickly. Perhaps they have prejudice against certain group of people? Not sure. Water given to us also smelled and tasted strange. Never go back to the hotel.

We had a great time at the resort. Staff was very friendly and helpful. Would highly recommend.

I came here with my mom in August 2026. From the moment we stepped into the resort until we left, we were greeted by friendly, attentive, and genuinely invested staff. In fact, the resort was so nice that my mom did not want to wander from the hotel, other than to visit the beach directly outside. They took care of everything, made sure to address any concerns (there weren't many) quickly and promptly, and made us feel like family. We kept waving anytime we came in and out of the lobby. My mom had the most amazing time! The perfect beach is easily accessible, and the pool is small, but the view is great! Eduardo at the pool was really friendly, knew me by name, and was very accommodating with every request. The chef at the Longboard Lounge went above and beyond to make me and my mom feel comfortable. He made sure we had plenty to eat as vegetarians, took special care of us, and made us feel so welcome every time we stepped in. I really want to recognize both Eduardo and the chef for the wonderful way they treated us during our stay. This property is great, well cared for, and has an amazing staff that seems to genuinely care about the guests. I would stay here again on my next trip to Waikiki.