Alohilani Resort Waikiki Beach

The hotel: Beautiful lobby & aquarium. Love that the hotel is connected to the ABC store, and you can easily access the street in front of the beach. The location was perfect. Lots of stores, restaurants, coffee shops etc just outside the hotel. No complaints there. The pool deck was very nice. The pool water temp could be warmer. The room: My sister and I shared a 2-bed room. We were on the 38th floor with a beautiful view of Diamond head and the ocean. The bathroom is TINY. This is NOT a 5-star hotel bathroom. More like a 3 star hotel bathroom. It was not stocked with free items like Qtips, cotton balls, etc like 5 star hotels. The A/C was confusing. It was either too hot or too cold in the room. The A/C unit is next to one of the beds, so one person is too cold & the other is too hot. The cold air did not distribute well / evenly throughout the room. The door does not have good soundproofing. We were woken up in the middle of the night to people talking loudly in the hallway (they sounded drunk & loud). We could also hear street noise thru the patio door (even tho we were on the 38th floor). Service: It was fine. 4-star quality. The first full day- we didn’t get housekeeping because they came too late in the day when we were resting. Overall: Great location. 3.5-4 star quality. Definitely not a 5 star hotel.

So first the pros. Love the heated toilet seats and the soft beds. The pool is small but useable. Now the cons. Lots of noise from the street, despite a room on a high floor, hot tub is always overcrowded and often has small kids in using it as a playground, the pool area is constantly blasting music loudly, and best of all the hotel stopped all use of the pool area from noon yesterday due to a private party but still charged the full resort fee. Do yourself a favor and check into Moana surfrider instead.

The most amazing hotel I have ever visited! Beautiful, clean and friendly. The staff, bellmen, bar tenders, waitresses and waiter were amazing and friendly. The housekeeping staff was very accommodating. Best hotel EVER!

We went there to celebrate an event and we also got to stay at the hotel. Event planners, catering department, and wait staff were helpful and made our event a success! The food was excellent! Hold your event there, you can't go wrong! My hotel room was beautiful, clean, and full of amenities . It was also comfortable, like home.

We live on island and wanted to book a hotel for the night in Honolulu. We were really excited for our stay! I called a couple days prior to check and see if the Kama'aina deal or Black Friday deal would be better and was advised the Black Friday because it came with free parking. Upon arriving we checked in and the women who checked us in gave us zero information about the resort. I mean she literally asked for my credit card and said heres your key. That was it. She never gave me a receipt and I just checked and my credit card was charged for WAY more than the hotel website had told me it was going to cost when I booked it. Im very confused. When we checked out she was who helped us again...UGH! I asked her to send me a receipt to my email and she never did. Our room was okay but we were on the 4th floor ocean front and there was lots of garbage on the ground directly outside our balcony. The room was nothing special either. It was overall such a bummer and I wont recommend this hotel to anyone!