Alohilani Resort Waikiki Beach

We are currently staying at this hotel and absolutely love it! The hotel and our room are exceptionally clean and well maintained. The staff are incredibly attentive, knowledgeable, friendly, and always ready to help. Our room is spacious and comfortable. They took my special request into consideration and truly made our stay feel extra special, which we really appreciate. The view from our room is breathtaking, and the hotel’s location is extremely convenient, with everything close by. A huge thank-you to the entire team for their warm hospitality and for making our stay so memorable!

Hotel room is the worst I've ever experienced: Carpet was damp and room smelled so bad we requested a fan to blow air from the balcony into our room. Check-in queue is always a long wait. Staff are great, valet very fast and friendly but little consolation for a hotel that needs to be gutted and restored.

Location and breakfast were good but that was about it. Some much nicer hotels along Waikiki for a fraction of the price. Rooms were adjoining and neighbours were very noisy. We asked if it would be possible to move and were told we would get a call back which never came. Overall not worth the money or 4 stars.

As Aussie guests who have visited Hawaii more than a dozen times over the years, this was our first stay at this hotel. Reception staff were outstanding, especially Renee and Julie. We were allocated a room on the 7th floor, which is located on the poolside of the hotel. Noise was excessive owing to several functions being held during our stay. A function on the Saturday night began with a 4pm warm up and was still raging at 9.30pm. After a call to management, it was finally shut down. We can’t fault the location of the hotel. It has good facilities and there is a ABC store downstairs. The staff who service the rooms do an outstanding job. Fresh towels daily, attention to bed linen and beautifully fresh bathrooms. There is also a convenient guest laundry. If considering a stay at this hotel, ask for a room in the second tower which I’m sure would be a lot quieter.

We were staying in the Waikiki Banyan on the 22nd (August) and the Alohani had some concert on the roof. It was so loud that we could hear it clearly with our doors and windows shut. And when we called the front desk, all we got was an apology. We ask them to request they turn it down. That got us nowhere. Apparently, the Alohani doesn’t care about the guests in their hotel or any of the neighboring hotels either.