Alohilani Resort Waikiki Beach

I’d like to recognize Ramon from the housekeeping team for taking such great care of our room during our stay. He always kept everything very clean and organized, and we really appreciated his attention to detail. He was also consistently kind, friendly, and respectful whenever we saw him. We especially appreciated how genuine and thoughtful he was. He even declined the tip we offered, which left a very positive impression on us. Thank you, Ramon, for your excellent service and for helping make our stay more comfortable.

I would like to sincerely recognize Ramon from the housekeeping team for the wonderful service he provided during our stay. Ramon always kept our room incredibly clean, fresh, and well-organized. It was clear that he paid attention to every detail and took real pride in his work. Beyond that, he was consistently kind, warm, and respectful, which made us feel very comfortable and well cared for. What touched us the most was that he even declined the tip we offered him. That gesture made his kindness feel even more genuine and showed us what a sincere and thoughtful person he is. Ramon truly made a positive difference in our stay, and we are very grateful for everything he did for us. His professionalism, kindness, and attention to detail deserve to be recognized. Thank you, Ramon, for taking such wonderful care of us.

Hello - I spent 2 months at the Alohilani while working at the Diamond Head Theatre, doing a musical, Les Miserables. Alohilani quickly my home. And it felt like home because of all the amazing people who work there. I want to especially give a huge Mahalo to Riza, who always made sure the room was clean. And her energy was so welcoming. I really enjoyed interacting with her and grateful for her taking care of me and my family. If you end up eating at the Longboard Club, they have an amazing staff who do a fantastic job to make sure that everyone is taken care of. You’ll especially enjoy meeting Julie and Shade. I really enjoyed getting to know them a bit and talking to them. They’re wonderful people. Overall, can’t say enough about my experience at the Alohilani! Everyone at the front desk and the concierge, thank you for everything and I can’t wait to come back again. Mahalo! Anthony.

On our fourth visit to Oahu, we decided to give the Alohilani Resort a try. On the whole I’d say it was very good, the room was very clean, modern and comfortable. The facilities were excellent especially the pool and Swell Bar on level 5, where we had many cocktails and delicious snacks. It’s centrally located and directly opposite Waikiki Beach, so everything is within walking distance and it has some wonderful views, especially of Diamond Head. The only negatives we experienced were at check-in which is supposed to be at 3.00 PM. We arrived just before then, after approximately 13 hours in transit from Melbourne, Australia, only to be told the room wasn’t ready yet, due to late checkout of the previous guests. We went for a walk in our travel clothes and returned an hour later, room not ready. Returned again at 5:00 PM room still not ready. We expressed our disappointment to reception and asked if an alternative room was available, we were offered an upgraded room for an additional $120 per night. This was not viable for us, so we waited. Eventually we checked into our very nice room at 6:45 PM. By which time we were tired and cranky. Once settled in everything was great, we had a wonder stay. The Swell Bar and pool were terrific, with great cocktails and tasty food. As an older couple we were not overly impressed by the number of raucous kids in the pool jumping and splashing everyone in sight. Having previously stayed at the nearby Marriott, which has an adults only pool, we were quite irritated and spent far less time in the pool than we’d have liked. Everything else was wonderful until our last night, after 11 nights of pure bliss, we returned to our room at the end of an exhausting day of adventure, only to find our room had not been cleaned, we had no clean towels, the bed was untouched and we had no coffee pods for the machine. It sounds like first world problems, but it really took the shine off our 12 night vacation. Guest services brought us some towels after we complained, but nothing else. I’m sure it was an anomaly, but it left a bitter taste in our mouths. Generally speaking we had a wonderful stay, but with a little more effort from staff, it could have been better.

We are currently staying at this hotel and absolutely love it! The hotel and our room are exceptionally clean and well maintained. The staff are incredibly attentive, knowledgeable, friendly, and always ready to help. Our room is spacious and comfortable. They took my special request into consideration and truly made our stay feel extra special, which we really appreciate. The view from our room is breathtaking, and the hotel’s location is extremely convenient, with everything close by. A huge thank-you to the entire team for their warm hospitality and for making our stay so memorable!