The Kahala Hotel & Resort

I love this hotel. I almost hesitated to write this review because I worry it will become even busier than it already is. What I appreciate most is its unique combination of convenience and seclusion. It is just minutes from Whole Foods and an excellent shopping center which is perfect for picking up food and supplies for kid, yet it feels like a private retreat. The hotel has its own quiet beach with beautiful views of the nearby mountains, creating a peaceful atmosphere that feels far removed from the city. The property blends old-world luxury with modern touches. The overall vibe is relaxed and understated, and the crowd tends to be older, perhaps because of the golf amenities. I think this hotel is especially well-suited for families. Dolphins regularly swim through the lagoon near the pools, which is a memorable experience for both adults and children. There is a small children's pool, and the beach offers calm waters that are ideal for kids to play in safely. Breakfast was outstanding and was included with our stay through the Amex Fine Hotels & Resorts benefit. We stayed in a suite without an ocean view, but it offered beautiful mountain views instead. The balcony was enormous. It was large enough for my kids to have their own dance party. The spacious jetted bathtub and Toto toilet were thoughtful luxury touches that we appreciated. The furniture was somewhat dated, though still tasteful and well-maintained. If there is one area for improvement, it would be updating some of the furnishings. The main restaurant can become very busy, so expect some delays with valet service during peak dinner hours. Overall, this hotel delivers an experience that exceeds its four-star rating in my opinion. Between the beautiful setting, family-friendly amenities, and relaxed atmosphere, it is a property I would gladly return to.

Amazing staff members providing very kind, attentive services. Kahala beach is at the doorstep of the hotel- it is not a private beach but it feels like one, never crowded, a world of difference from madness of Wikiki. In such nice secluded location with dolphin lagoons and a pool, it is incredibly beautiful and relaxing place - we could easily Uber our way to USS Arizona and Ala Moana mall. Although we didn't use it, they also offer free shuttle service to Kahala Mall and Ala Moana. Highly recommended! If you book a month or earlier, they give 30% off (driectly on their website), which would be in $400s for the cheapest option - and no resort fee, a great deal for a 5-star hotel in Hawaii!

Excellent Spa experience. Saori did an excellent job: body scrub, massage and facial. So rejuvenated after!

Saturn and Saori are great associates at the spa. They made my wife and I feel relaxed and mellow. Thank you!

From the moment we talked by phone to Cynthia in Reservations (a real person not AI!) about what would be the perfect room, to Preston who checked us in, to every server, and pool attendant, valet, and room attendant, the service was perfect. And it’s genuine. None of that pretense of “we care” when they don’t found at too many resorts. Here they DO care and work hard to make your stay memorable. The perfect service, matches the facilities which are also without flaw. We enjoyed a seventh floor room overlooking the pounding surf and the pristine beach. There is nothing more that one could want in a beautiful Hawaiian stay. The room is immaculate. The linens are crisp. The towels are plentiful. Fresh water bottles and even a toothbrush kit are provided. The shower hot and the water spray powerful. Small thing yes but they say much about the hotel and the attention to detail. Nothing was out of date which for a 60 year-old building seems remarkable. It is a testament to the management and ownership. The beach is kept immaculate. We had no trouble securing lounge chairs and an umbrella. We did so in the middle of the day when it would typically be too late at most resorts. And lastly, there is the location. The hotel sits east of Diamondhead - a location takes you away from the hub and the bub of Waikiki. It is peaceful. It is a wonderful place to vacation.