Best location in Oahu, long history and well maintained resort and beach. I would definitely go back again. We had a medical emergency and word got out to the restaurant who knew we were with a tour group and gave us immediate attention to where to get help. The views from our room was the best we ever had and a memory for our 50th Anniversary. We were not penalized for showing up late for dinner.

I can see why people like it, but it's a complete rip off, compared to other hotels within walking distance it's dated, upkeep and maintenance seems to be to the minimum. My issue is necessarily with the above, but with they charge you for everything. Go out to expensive restaurant, you have left overs, request a microwave, that will be $25, deck chairs $40-$90, even though I selected free breakfast (as an ambassador), more nickel and diming on the menu, I never went to a Marriott hotel were your given 2 options on the menu, anything else your charged. This was never stated when I checked in, also menu selection is terrible and food is over priced, no taste, oh and the small cereal I got, I was charged $10 for something that costs $1 anywhere else. When I went to check out, the Hawaiian darker skinned guy on the desk, didn't not give a flying flip, just did not care and walked off after I got my bill, anyone else around just kept their head down. My advise is go somewhere else, better options for the same $$$ LOL $25 for the use of a microwave, what we're back into the early 90s at Motel 6?

This resort lived up to or exceeded expectations in every way. We loved our gorgeous tower room, staff were very friendly and we had a spectacular dinner at Azure. Property is simply breathtaking. We did the luau, which I reviewed separately. There is also plentiful shopping nearby, from basic to high end.

Love the hotel, but the Mai Tai bar can become a pigeon roost at times. Dirty, filthy disease-ridden pigeons, walking all over the place, landing on tables, landing on parasols, and defecating on guests, including my son! The server was very gracious and agreed to get the shirt dry cleaned and delivered to his room. But can’t they get control of these darn pigeons?

We were happy with the hotel, the services and the amenities, but what set this resort over the top was the service we received from the Stewardship Manager Robert. Robert’s demeanor and engaging conversation on our last night at dinner made this a stay to remember. Thank you Robert, your service was very appreciated.