Hopkins Bay Resort

This Resort is truly a little piece of Heaven! Beautiful and clean rooms, the staff is very friendly , helpful and knowledgeable, the grounds are very well kept and there is lots to do! Two pools, volleyball net and bikes are at your disposal anytime. The food at the Rhum Shack is very good and there is also a large variety of restaurants in the area. There is live entertainment every night -except Mondays - at nearby establishments. If you're wanting adventure, there's diving, zip lining, cave tubing and even chocolate making in the area. After a day of adventure, finish off with a massage. Whether it's a Honeymoon, a family vacation or just plain "getting away" - make Hopkin's Bay Resort your final destination!!!

Our room was clean and comfortable. The covering on the futon is more than ready to be changed for a new one. It showed wear and tear from lots of people sitting on it with sand and salt on their swimsuits (I would guess). Our safe was locked and could not be unlocked by anyone, so the next day a new one was installed. The staff were generally courteous and helpful (especially Allen and Joseph). The restaurant waitresses were a bit sullen and impatient (I assume they put up with a lot), but we were always nice to them. Sometimes lunch was served and sometimes not. Two days that we were there were "not" days for lunch at the restaurant. They did have tacos at the bar. They were tasty, but the size of half dollars and the prices are in $USD. The restaurant food is inconsistent. One night we had a wonderful dinner. The rest of the times, the food was just ok. I am glad we did not get the meal plan, because it would have become tedious very quickly. The beach is not as nice as the beaches in the cayes. Both pools were functioning fine during our stay and did not smell bad. The coffee in the room is not top notch , but we were very glad to have it and it was certainly better than the coffee we had at their sister resort, Thatch Caye.They advise you not to drink the water and there are 5 gallon water jugs in the room. The water is not cooled, so you need to get ice if you like it cold. The bar is fine with giving you the ice, but there are no ice buckets, so they put it in a ziplock bag. Not so practical. So, our stay was not great, but it was good. Would I return to the place? Maybe, but I probably would try another spot.

DO NOT WASTE YOUR MONEY. Do not stay here. Trip Advisor does not even give me enough characters to write out all the terrible things that happened in our 30 hour stay here. Our entire experience was so bad that we left after one night and demanded a refund and went to stay at Hamanasi at the south end of the village. I highly highly recommend Hamanasi, Jaguar Reef or Almond Beach resort. I can actually only speak to Hamanasi because that is where we stayed when we left Hopkins Bay Resort and they were incredible one of the best places I have ever stayed so we went from worse to best in a matter of ten minutes and 3 miles. Stay in the South end of town. Here is my experience: We paid $300 per night for a three night stay to end or 9 day trip to Belize for a belated honeymoon. The pictures and reviews made in look and sound great. The day before we arrived we contacted Blue Horizon (affiliated with the resort for booking excursions) and asked to book a fishing/snorkeling trip. They were pleasant and quoted us $75 total and said we would be picked up at 7:45am, they just said we needed to confirm with Allen once we arrived at the resort. So we arrive at it is located at the very north end of the town (not within walking distance of anything) They gave us a little tour and took us to our room (Sea view villa room). We did have a balcony with a sea view (the beach was nothing great), there were two pools one of which was not working, the room smelled of mildew, there was mold on the walls, there were stains on the bathroom walls that looked like mud or blood (not sure which), the safe was broken and when you showered the water made this horrible high pitched screech for the duration of the shower. But it was a king bed and looked similar to the pictures just not near as vibrant and luxurious as the photos make it seem. My husband went immediately to talk to Allen about or fishing trip and came back ten minutes later extremely upset because Allen told him the trip was now $210 per person and that we couldn't even go anyways because it was just the two of us. Allen made no attempt to find a trip we could go on or rectify the situation he just said well I am leaving now. We booked another fishing trip last minute on our own for the next morning. We spent one night and the next day had people constantly calling our room and knocking on our door to try and fix our broken safe that we couldn't event take a nap in peace after a long day of fishing.

We were not pleased with our stay there, we stayed at Belizean Dreams resort a few years ago and was expecting the same experience (which was excellent). The rooms look like they have not been very well taken care of, the floor is pealing and it just does not compare well with Belizean Dreams. The downstairs was very noisy and despite complaints more than one nothing was ever done. We finally had to approach the downstairs guest ourselves to get some quite time. The restaurant is very limited in its offering. You can only walk on the beach for a little ways before it is blocked by a big tree. I probably asked 10 times about booking me on a fishing trip. Finally the young lady behind the desk got it taken care of after 6 days. By the was she was very good and very friendly. She was the most helpful of all the staff. Bottom line we will not return to the resort.

A great location is overshadowed by frequently ambivalent and sometimes rude customer service. Routine guest requests were met with eye rolls, sighs and disinterest. The property itself is showing its age and needs some TLC. Paint is cracking, chipping and falling off of the ceiling. Mold is growing in place exposed to the sea breeze. None of this is a big deal but a five star experience it does not make. If you are a regular traveler with a moderate to high level of expectations, you are likely to be disappointed in this hotel as we were. I truly do not understand the five star reviews and can only surmise that they are written by families who do not regularly travel at this price point; I would take them with a grain of salt. On the opposite side of Hopkins, there are a number of resorts that seem much nicer for the money. We would not stay here again. Ultimately, this hotel was not a good value for the money for us.