The Omni Homestead Resort

We booked this hotel for our 36th wedding anniversary, including a spa day, expecting a luxury experience to match the luxury price. It didn't deliver. We arrived at the spa to find the mineral bath and pool closed for deep cleaning — something no one bothered to mention, despite my wife calling four days ahead to confirm details. The treatments we did receive (massage, wrap, aqua-therapy) were well done, but the cleaning equipment ran a loud drum/motor the entire time, which also ruined any chance of relaxing on our balcony afterward. Dinner at the fine dining restaurant was cramped and noisy — tables were packed so tightly we could hear every word from the couple next to us. The food was good but the menu was limited, which didn't help justify the price or the atmosphere. At checkout, we called for bell service and waited 25 minutes with no response before giving up and hauling our own bags out. The individual pieces — the massage, the food — were fine. But for what we paid, on an occasion we'd planned around, the lack of communication and basic follow-through was not acceptable. Would not book again for a special occasion.

Incredible hotel and resort! We came for a wedding and absolutely loved our stay—definitely a five-star experience. I highly recommend the complimentary 10:00 a.m. tour with the maître d’; it was fascinating and a wonderful way to learn more about the property. We also enjoyed the falconry experience, which was another highlight of our visit. The resort is truly beautiful, and the service was excellent throughout our stay. We enjoyed it so much that we have already told others they need to visit!

Our stay at The Homestead was wonderful. The food and drinks were all top-rate. The service was fantastic. The first, second, and third-best thing we did, though, was the Cascade Hike with Brian. It was not the tour I thought we were getting - it was 10x better. It was the tour I needed. It was a relaxing, easy-paced 3-hours with unequivocally the best guide I've ever had on a tour. If we all loved our jobs as much as Brian loves his, the world would be a better, more productive place. His deadpan jokes and self-depreciating humor kept us laughing the entire hike. His in-depth knowledge of all-things nature, and beyond, was fascinating. And his willingness to share personal stories about his family, his childhood, and his life story was touching and thought-provoking. Every single person coming through The Homestead - employees included - should take this hike with Brian. You will come out relaxed, refreshed, and with a better perspective on life. I know I did.

The Omni Homestead was a lovely place to spend a few days. The property is breathtaking - the historic hotel has been preserved beautifully, but has all the modern amenities one could want. The aesthetic is serene and classic, the service is top notch. I do wish they had more than one evening dining option that did not require a reservation, and the meal I had at Woody's was not good - but otherwise, it was a lovely stay, and I sincerely hope that I can return someday!

Proposed to my girlfriend and they made it an amazing experience. Its pricey but they go above and beyond. From check-in to check-out. To giving us a perfect room. To the warm springs, to the horse and carriage ride at the Stables where the Proposal took place and all the workers at the Stables made it an amazing experience. To the waitress at Jeffersons and the meal and dessert with "she said yes" on the dessert plate. Just perfect all around experience.