The Omni Homestead Resort

Overall grounds are beautiful. Attractions (including scenic tours and hot springs) meeting areas were convenient and only a few minutes down the road via included transportation. Love the numerous event spaces and reading nooks to explore. However- some areas inside were not well kept (dirty, chipping paint). The onsite pool with water slides are perfect for kids and adults (however one of the water slides were out of commission during our stay). I recommend bringing some board games along to play in one of the many seating areas. The spa was amazing. There are several included amenities to enjoy all day if you purchase a spa service. In regards to the rooms, they were standard- nothing special. Housekeeping was non-existent. We had to find our own towels. Overall, the place appeared short staffed from restaurants to housekeeping. Most onsite restaurants have great food except for Audubon main dining room- this dinner buffet was awful from the food to the slow service. I would have enjoyed more live music/entertainment/activities. We noticed several misleading signs on the resort such as “Casino”. To clarify- there is no casino on property but there used to be many years ago- they just didn’t take down the signs. “Hot Springs” signs are referencing the city of hot springs (only 2 open stores walking down that street). Also note that the “ Serenity Garden” is not a garden at all- just the spot where the pool is located. In summary, is this stay worth the money? Absolutely not! Though we had a nice time- in my opinion, the cost was outrageous for what we got.

While the surroundings are gorgeous and the hotel itself is a gem, this is first and foremost a family resort. It lacks the decorum and elegance of yesteryear. The food is mediocre, the rooms are tired, the golf is great, the hikes are great and the staff is lovely. It’s fun to see families having such a great time but it’s not elegant place it used to be.

Our family of five, grandparents, parents, and one ten-year-old granddaughter spent five nights at the Omni Homestead in mid- August 2026. It is a grand hotel with historical significance, well-appointed rooms, and great food in all the onsite restaurants. Making restaurant dinner reservations ahead of time is advised. There are many activities for all ages to enjoy., complete with a hotel Maitre-D with a generational connection to the property and genuine pride in the establishment. He gives daily tours of the hotel, and he is a treasure! The hot springs soak was wonderfully relaxing too, and we wished we had done it daily. All that said, there are some real problems with their business practices, and inconsistent messaging from staff members regarding billing. For example, there was an automatic credit card charge of $1,700 for incidentals, rather than simply adding charges as they occurred. This lead to time consuming confusion at check-out, and we left still questioning our bill. We paid an activities deposit at the time of booking - months ahead, and were given misinformation via phone conversations ahead of check-in, as well as during our stay, as to what activities qualified for these funds. If we were to stay there again, we would wait until arrival to book activities. Another issue was with housekeeping, a luxury that adds a nice touch to hotel stays at this level. They were very short-staffed and asking guests via daily text messages to opt out of housekeeping services. In order to get the minimum, fresh towels, we had to track down a housekeeping cart on our own. Also, there was no one monitoring the movie, so when there were problems with the projection system, which repeatedly locked-up, no one seemed to be available to resolve the issue, and the person at the front desk just shrugged when told about the problem. This was especially disappointing because the movie experience in the historic theater was highly promotd. Overall the experience was over-sold and under-delivered.

Very dated rooms, with a beautiful hotel. I have to agree with all the other reviews that the hotel room pricing is absurd for the quality and size of the room you get. Our air-conditioning unit sounded like a jet plane, and our french doors to the patio had a gap so wide you could see directly outside when you looked through them. We love the hotel and all of the amenities, but the rooms need a serious upgrade and reduced pricing for what you get. And the locker rooms at the pool need some love too.

The wife and I have talked about visiting the Homestead for a long time and finally took the plunge. On the plus side, the Homestead is perhaps the most beautiful resort we've ever visited. The building, grounds and rooms were lovely, and the staff was courteous and very helpful. Fine restaurants, as well. On the other hand, unless you are there for an event or to golf, there isn't much to do. The Homestead does offer activities (falconry, archery, e-biking, gorge hike, etc) for an extra charge. And while the staff/guides for these activities were very professional, the cost was simply too high for what we got. For example, we paid nearly $300 to watch and learn about falcon handling and hunting. What we got was a 50-yard walk into the woods as the handler allowed his falcon to jump from his gloved arm to nearby branches and back. Then we took pictures. The best bang for the buck was the gorge/waterfall hike. All in all, very glad we visited the Homestead but will likely only return for a specific event.