The Omni Homestead Resort

We visited for our 25th wedding anniversary. The hotel surpassed our expectations in every department. It was quite superb

Ive never been more disappointed in a resort stay. We when arrived the bellhop and valet gentlemen were completely overwhelmed with the amount of folks checking in. When we checked in, the line was incredibly long and once we finally reached the service desk we found that our room was not ready. We waiting for hours and did not get a text until 8PM that our room was ready for us. When we went to our room, the bathroom floor was sticky, the mirror was not washed - it was sprayed with water and tooth brushing crap. The soap dish was in the sink with no hand soap in sight. Between our arrival and 8pm, we wondered around and ate a snack at Marthas Market. We sat in the dining hall there since the lobby was filled with guests just waiting for their rooms. The dining area was filthy, food everywhere, I don't think anyone has come to clean off the tables or brush off the chairs. I was in such shock because my previous stay was not like this at all. The next day our overall experiences was much better. We went to the Warm Springs which was insanely crowded during family time. It is not a tranquil experience as if you were going with just adults. We purchased an experience with the Falconry. These experience was NOT worth the money. You got to take a small walk with a hawk that the trainer called back and forth. The opportunity to hold a falcon is just that. It's a falcon with blinders on, the trainer transfers the falcon to your hand and takes it back. I was expecting much more action for the price. For reference, I paid for 3 (1 adult and 2 children) and it cost $430. It was $110 per person plus a $80 plus tax / resort fee on top of it. The pools were ok. My kids complained that there was a lot of "junk" and hair floating around. I never once saw anyone skim the pools or taking care of trash, towels left etc. We ate dinner in the Jefferson tap room. The server was sweet and nice. The food was just meh. We ate at the breakfast buffet each morning. The food in the buffet was cold during our first morning that we went to get fresh omelettes made instead of serving ourselves. That was a much better experience. I recommend skipping the buffet and going to the back for omelettes, pancakes, waffles, etc. This was not my first stay at the Homestead, but as the current state of the resort, it might be my last. I was extremely disappointed from a 4 star resort.

Nice building in a very remote part of VA, there isn’t much around other than confederate flags and golf. The first room we were given smelled of sewer, we asked for a second one, the whole room change took an hour, the second one had no bath tub, which is a must at this price in a hotel with space (i.e., not manhattan). The restaurant food was lower than average, fish tasteless, other food without remark. Some of the common areas in the hotel are nice to lounge in. For the springs you need to take a shuttle, the water is not very hot and there are only 50 min windows, I have been to many other springs around the world, unimpressive. If you like golf, maybe, otherwise save the drive.

Taproom restaurant was amazing. Food was great.i got Brunswick stew, my mom got a cobb salad that had butternut squash and pomegranate seeds in it, empanadas with ice cream.But the best part was our waitress (Alicia) she was so sweet and went over above her job. Plus the manager Matthew was so accommodating too. Would recommend this restaurant.

Classic, historic resort. Beautiful setting, however March is probably not the time to go. Many of the employees told us that it was a very slow time and maybe this is why there was usually only one restaurant open at a time, so not many meal choices. We found it to be very expensive for what we got, definitely not a five star experience. The worst part though was that they overcharged us by $533 and had I not gone over the bill line by line with two employees at the front desk, we would have left having way overpaid. We couldn’t help but wonder how many people don’t carefully check their bill and are getting overcharged for all sorts of things they didn’t get.