The Omni Homestead Resort

Definitely not close to a 4-star resort, perhaps a 3-star. Spa is the worst that I have seen as far as customer service. Restaurants, other than Woody's were mediocre at best as far as quality. Woody's however had excellent service and excellent food in taste and quality. Jefferson Tap room was good, friendly, and relaxing. Jefferson main restaurant was average at best with average quality (definitely need a better chef). Best event/area was the wine tasting room, which had an excellent hostess, great selection of wines to taste (interestingly, they had The Homestead Collection Cuvee 1766 which was excellent and we bought a bottle to bring home. However, the Jefferson Restaurant or Audubon doesn't carry these wines, even though the wine tasting is a few doors down). The movie theater is a nice feature but the peeling wallpaper and black mold on wall is not. Elevator to Spa had one broken door so someone could seriously hurt themself, especially a child who would go to the indoor pool. Hotel needs some serious attention and fix things. We have stayed at the Omni Bedford Springs which was much better than the Homestead. Not sure what happened to the Omni Standards.

Homestead ruined our 20th wedding anniversary We went for our 20th wedding anniversary. This was not my first choice. Wish I went to Hawaii. Not sure where to start. After check in I noticed my card was charged over $600. More than I expected. When I asked the gentleman at the front desk about the difference. He quickly responded that I could cancel my stay but I would be charged a fee ( we had drove 3 hours and I was not going to lose money). The 1st day was was nice. The 2nd day started off ok I wanted to go shoot at the gun club but it was closed to the public. My wife had spa day so I bought a day pass Here is where it goes to crap. While we were at the spa housekeeping came in to clean but she/he went though our luggage ( I had luggage marked to see if it was moved) I later found out that I had a expensive knife removed and medication taken form here it only gets worse At 11:30 pm the fire alarm went off and continued to go off all night 12 am. 1 am 145am 230 , 3 4:30 5am 6 630 am. And last time around 9am We hod NO sleep So now it’s Wednesday no sleep last night stay. So my wife wanted to go to the formal dinner we had reservations at 730 pm. We arrived a little early and was able to get a table. The gentleman that was taking our order. Stopped in the middle of our order Left our take to go to a different table to sing happy birthday. I thought It was a nice but rude gesture we have to start over about 10 minutes later the power went out. 10 minutes later he returned to say that what we ordered couldn’t be prepared. But he was they have steak. So we order steak. The steak was reheated you could see it was fixed earlier He finally brought my drink ( a Coke) . The the salad was finally brought out about 30 minutes later too cold steaks come out within 10 minutes. He brought us the bill we had ordered dessert. He forgot about it. We asked if he could get it to go. He brought it out two plates we had to sit there I’m starting to finish. We were there for hours to have a salad a steak and dessert. The whole time in the dark with only enough light to see for the emergency lights On the way to the room was a chore All in a dark hallway. I have called the hotel twice trying to get someone the speak with. And still nothing. The knife was over 200 dollars and the medication was a pain medication. (That I will have to report to law enforcement ) I want a call from the General Manager 5404486556

Beautiful resort area! Exceptional staff, dining and experiences! Loved our room and all the services/experiences provided/offered. We came to relax and enjoy the mountain scenery - we left feeling refreshed! Definitely coming back!

We had a wonderful stay at The Omni Homestead. A beautiful location to visit in the fall, the weather was perfect and there were few things better than enjoying time outside on the grounds. The only thing better? Spending time at the spa. The service was wonderful, everyone we encountered went above and beyond in service.

The Homestead is a must! It is an incredible experience that everyone should do atleast once. Spectacular golf!! I have stayed several times and every time is amazing! So much to do and so little time...