Hotel Granduca Houston

Hotel Granduca is a real find. Great restaurant. Large sized rooms. Across the Street from Uptown Park which is an upscale shopping district with several good restaurants. The staff is top notch. Very nice outdoor swimming pool. You will enjoy your stay.

I treated my mother to a girls' weekend in Houston and chose Hotel Granduca because of its longstanding great reputation, delicious food, and close proximity to downtown and the Galleria. My mother and I were elated when we arrived to our room to find chocolate and cheese waiting for us as a gift from the hotel. The hotel staff were so friendly and accommodating and were quick to recommend entertainment and dining close to the hotel. They chauffeured us around in the snazzy hotel car and were constantly asking how they could make our stay more enjoyable. The room itself was beautiful and I was impressed with the quality of the mattress and pillows because I normally do not find hotel beds very comfortable. The pool was gorgeous and relaxing. One evening we decided to stay in the hotel for dinner and drinks, and the manager came to our table to ask how our stay had been and if we needed anything else. Talk about an attentive, cohesive staff team! I will definitely be staying here again when I visit Houston and look forward to recommending Hotel Granduca to my family and friends.

My wife and I wanted a romantic getaway to celebrate our 19th wedding anniversary. I booked for a weekend stay at Hotel Granduca Houston with high expectations. Because I’ve been reading excellent reviews about this property. I want our anniversary to be memorable and no less than spectacular. Our stay started out great when I told the front desk that we are celebrating our wedding anniversary. James, the receptionist was kind enough to upgrade us to an Executive Granduca Suite. The suite features a spacious living area, separated from the bedroom. A dining table and a full island kitchen. French door to a private balcony with the stunning city view. The hotel also surprised us with a welcome champagne and a gift delivered to our room before we headed out for our Afternoon Tea at the Ristorante Cavour. It was fabulous! The front door service was really excellent, We can’t walk through the front door without someone opening it for us. That was a very nice touch. The complimentary hotel Maserati car service throughout downtown was quite convenient too. The hotel staff is very dedicated and devoted to pleasing the guests. And they really did please us. It was truly a relaxing and memorable stay just like I hoped for. My high expectations were met. Highly recommended!

I stayed on the 5th has a meeting spot for my party bus guest. The Westin at Galleria was my 1st choice but all their suites were under renovation. Prior to my stay, it was a little rocky trying to set up for my guest to meet there. They were not to accommodating even with have some in the group staying at the hotel. Afterwards, the staff were professional and helpful. I stayed in the grand traditional suite which was clean and beautiful. This hotel is not contemporary so if that's what you want don't stay here. However, if you want a high end old Italian look and feel this is the place. Btw I loved the ambience. I had a pool view which was nice also. I must thank Rose for allowing me to come back and take my bday pictures. I was rushing that night and forgot to take pictures inside the beautiful hotel. Other staff stated it was not allowed but she listened to my plight and allowed me to capture my 40th birthday inside the hotel. The pictures come out gorgeous. Overall, I would stay again��

34 friends 4 reviews 2.0 star rating 8/18/2017 I spent five nights at the hotel in June for a Thursday through Tuesday stay. It was not my first visit. After the hotel opened, I stayed there a couple of times and was impressed. But that was ten years ago. Things have changed. First let me say that the valet, bellmen and housekeeping staff are still excellent. Courteous and ready to accommodate all requests. As for the front desk and concierge, it is inconsistent. I had a two-room suite and requested that it be quiet since I was working in the room during the day. They put me on the top floor. On Friday there was banging above, and I learned that they were doing work on the roof. I asked about moving, and they said the hotel was fully booked. The same thing happened on Monday which meant that I met with business associates outside of the hotel because of the noise. When I did do work in the room on the weekend, I used the dining table as a desk since what is provided is a very small desk with a student lamp. Lighting in the suite is very dim which makes it difficult to do any reading. The suite was cluttered with a lot of small pieces of furniture. Bedding was excellent, along with bathroom linens and toiletries which were five stars except for the bath tub which has a very high rim and is small, could fit a large child, which is used as a shower and an invitation to slip and fall accidents. Dominating the living room was a relic of the turn of the century the television armoire. The Nintendo 64 and VCR were gone, but the mondo 36-inch RCA was still housed in the humongous tabernacle. The remote was dated, and the TV was positioned to be watched from the bedroom with binoculars. No large flat screen TVs. Every time you turned on the TV you had to endure the pretentious pitch of Granduca hotel owner Giorgio Borlenghi going on about how great his hotel was until you could cut him off and find something to watch. There was also an old fashioned clock radio in the bedroom that had had URL plugs that you could find using the flashlight from my cell phone. There was an honor bar with no scotch. The hotel claims to be "International," but it is strictly appealing to Texans who demand two kinds of bourbons. So if you order a scotch from room service, it is $40 a shot including tip. The help in the bar service was okay. No other staff topped the excellent service of the valet, bellmen and housekeeping personnel. You can stock the kitchen area which is convenient. I asked to speak to a manager about my noisy room, but he never called me. Later on, the general manager (who was let go after my stay) said the manager had called which never happened. I finally heard from a Jonathan Rosen, Vice President of Operations and current General Manager for the Granduca Hotel. He sent a rather dismissive email following the complaints I listed to the former general manager. Rosen according to his Linkedin profile is a recent business major grad of UT Austin (2013). He expresses an "interest in hotel management" in his bio. With Giorgio Borlenghi's over the top sales pitch about the Granduca being a recreation of elegant Italian Hotels, he should be looking for executives from Ecole hôtelière de Lausanne to achieve the quality the hotel claims to offer.