Hotel ZaZa Houston Museum District

Just wanted to share how wonderful Travis was at the pool Saturday. He was so kind and thoughtful with my kids and went the extra mile to make a fun drink for them. Thank you!

Absolutely amazing experience at Hotel ZaZa! From the moment we arrived, everything felt special. The room was beautiful, comfortable, and exactly the kind of memorable experience we were hoping for. The attention to detail throughout the hotel really stood out and made our stay feel elevated from start to finish. A special thank-you to Vanessa, who went above and beyond to make sure everything was perfect. Her kindness, professionalism, and attention to detail made a huge difference and truly made the experience unforgettable. The restaurant was also top-notch. The food, atmosphere, and service were excellent, and it added perfectly to the overall luxury feel of the stay. Hotel ZaZa has quickly become one of our favorite places, and we already can’t wait to come back next year!

Everyone was super friendly and helpful We staid at one of the villas and it was very spacious KASS from valet was beyond helpful and kind!

I went to have some drinks last night at the bar with my brothers and my sister in law. It was our first time here and let me just say the service was absolutely amazing! We were served by both Matthew and Alan, who were very attentive and so kind. Despite the bar area being a bit busy, they both still managed to continuously check in to make sure we were okay and the drinks were delicious!!! 100/10, I will definitely be back here. It was such a wonderful time! Thank you, Matthew and Alan!!!

We would stay here again and again! Upon check in, our room wasn’t quite up to par; the sink was clogged and it looked like housekeeping had been in a rush. However, when I went to the front desk and talked to Ashley Johnson, she went out of her way to make our stay nothing short of perfect. She offered for us to change rooms and immediately called for maintenance and housekeeping to see to our original room. I have a feeling Ashley was ready to jump over the desk and head up to fix the issues herself. Her kindness brought me to tears because she validated my concerns and made sure I walked away happy. Once we got into our new room and settled in, Ashley called to check in with us. Her attention to service should serve as a model to others in the industry. There was a wedding taking place at the hotel and I was worried about noise but we had zero issues. There are several options at the hotel restaurant and the prices were reasonable .