Putahracsa Hua Hin

A really nice boutique hotel in the heart of Hua Hin. Good beds, nice pool, perfect breakfast, very caring personal . What else can you ask for ?

The room was beautiful with a huge bed and great balcony with lots of room and great view. The pool both by my room and across the road in front of the sea were fantastic.

First of all, we would like to highlight the friendliness of your staff. In particular, the team at the breakfast area and the pool were always very kind and welcoming. We also really liked the beach area, which is beautifully designed and was definitely one of the highlights of the property. However, overall we unfortunately feel that the hotel does not meet the standard of a five-star property. We have visited many five-star hotels in the past and this stay was unfortunately quite disappointing for us. It is noticeable that the resort must have been very beautiful in the past, but many areas now feel outdated. In particular, the rooms would require a general renovation. In the bathroom there were visible water and limescale stains on the tiles and shower fittings, and overall the rooms appear quite worn and not at the level one would expect from a five-star hotel. We also felt that the overall atmosphere in the hotel was lacking. There was no music at the pool or at the bar, which made the environment feel rather quiet and not very lively. In addition, there were very limited shaded areas both at the pool and at the beach. Our room was cleaned daily, which we appreciate, but personal items were not really organized or tidied up. As we were staying for our honeymoon, we had hoped for a bit more attention. We did receive a cake, which we appreciated, but there were no further gestures during our stay. Another point was the vegan breakfast. We had informed the hotel twice via email before arrival that we follow a vegan diet. Nevertheless, we had to explain this again on the first morning to the kitchen staff. Afterwards we received yogurt and avocado each morning and of course there was fresh fruit available at the buffet, which we appreciated. However, for a five-star hotel we expected a bit more preparation and creativity, such as warm vegan options like tofu scramble, which we have experienced in other hotels. On a positive note, the Ocean Restaurant offers several vegetarian and vegan dishes on the menu, which we enjoyed. Unfortunately, our departure experience was also quite disappointing. We had booked a shower room for 4:00 pm before leaving for the airport. However, the room was not ready and we were only able to enter at 4:20 pm, while our taxi was scheduled to pick us up at 4:30 pm. As a result, we had to rush significantly. Additionally, we were initially refused the usual 10% discount on our last restaurant bill because we had already checked out. Only after I clearly expressed my dissatisfaction was the discount suddenly offered after all. At that point, I declined it. The Front Office Manager also offered to speak with me afterwards, but I chose not to continue the discussion. It is unfortunate that one has to become visibly upset before any action is taken. In our opinion, this does not reflect the service level expected from a five-star hotel. Overall, we would classify the hotel closer to a good 3.5-star property. With renovations and some improvements in service and atmosphere, the resort could certainly reach a higher standard again.

This is without a doubt one of the top hotels in hua hin, the staff are so helpful and friendly, the rooms are spotless, breakfast choice is plentiful and lots of choice, the only downside of our stay was the trouble in the Middle East leaving us stranded, through no fault of the hotel itself and even then they helped us out by providing shower facilities way after we checked, this has been our 4th visit to the Putahracsa and no doubt it won’t be the last, the fact that a lot of the staff have been there since we’ve been coming speaks for itself, keep up the amazing work 5⭐️

Cool hotel relaxing and a great energy, sited on both sides of the road which offers 2 separate pool areas to enjoy the mature gardens and great space. The breakfast is seriously outstanding absolutely everything you need in a beautiful breakfast area full of modern art making this hotel very cool. Made for couples or business people I would say this is not particularly children friendly especially the swimming pools. A short walk in either direction away from the hotel takes you either in to the vibrant Hua Hin or go the opposite way and eat at fabulous local water side restaurants Coco 51 is super high quality and water front locations your here without the tourists we preferred mixing with local Thai people on holiday. Over a great location to enjoy every Hua Hin has to offer