ME Ibiza

Everything was great from the start. The big pool with an ocean view and service is the best feature of the hotel. No need to go to expensive beach clubs when you have your own "for free". Room was great and spacious too. Location is the only downside because it is far from most tourist attractions. Would certainly stay there again.

Had a great stay enjoyed every minute , all the staff made us feel very welcome ,the djs played all day and made the hotel such a relaxing vibe ..special mention to pool manager Evan and his staff who were very friendly , worked very hard and nothing was ever to much trouble for them .. thank you .

My husband daughter and I recently had the best few days at this lovely hotel. Apart from the beautiful food, decor, rooms and setting, the staff literally blew us away. All staff from check-in, to waiters, waitresses and bar staff were just incredible. Their personal customer service, friendliness and helpfulness were second to none. I would like in particular to mention Klara, Esther and Christian who worked at the restaurants and waiting around the pool and Juan a member of bar staff. They went above and beyond to make our stay an amazing experience and we will definitely be back!

Not a real 5-Star service. They lack the sence of customer service. 1 - I had to ask 3 times on 2 consecutive day for a newspaper. Which been already requested upon check-in. 2- on check out was a disaster. We asked the lady with short hair at the reception that we will be checking out in 1 hr and we will be needing a taxi at 9:40 pm. Notice: she didn't even ask as if we needed help with the luggage. We came down at 9:45pm carrying our own luggage and no taxi yet. She only asked for a taxi then, it seems she forgot. 3- No genuine customer care specially for a hotel ranked 5-star. Even when we checked out not a single question about how was the stay or of we had any issues during the stay. The doorman is only person who wished us a good flight when we were leaving. 4- housekeeping is not consistant. On our last day, no toiletries or coffee capsules given. Felt really let down by the service. Like any touristic place, if you want to buy something everyone is willing to help. Upon leaving no one cares.

Great service , staff so friendly , modern . Fantastic roof bar with pool and the best cocktails but comes with a steep price 16 Euro and 10 for a beer . Hair dresser will come to your room for a blow dry . Told top stylist on the island 80 Euro . Took 12 mins !! Lasted one day and you had to wash your own hair !! Apart from feeling ripped off would go back to this hotel as we went out local .