Good: Fantastic location with panoramic views to Ischia Ponte and the Castello. Boat taxi to Ischia Ponte (saving time and a 30 minute walk uphill on return). Excellent sunny location all day. Bad: Indifferent and disinterested reception staff. Everything appeared to be too much trouble and customer service was virtually non existent. Arrived at 2.00pm (published check in time). Was told the room would not be ready until 4.00pm. The room, on the lower ground floor had a moderate sea view but was in no way 'deluxe'. Tired and damaged furniture, no telephone, no hotel information literature and a strong smell of dampness. It took a further two days and a lot of pestering on our part to be moved to a room on the upper floor. This one had an excellent sea view but the same tired and damaged furniture and definitely not 'deluxe'. The restaurant in an annex close to the main hotel was clean and smart but was predominately fish based in its menu and expensive. €30 for clams in spaghetti, €20 for spaghetti in tomato sauce and €12 for an ice cream ensured that we looked elsewhere to eat on future occasions. A bar that was seldom staffed (the barman being used for other hotel tasks), a buffet breakfast that was under average for a 4star establishment, no sign of a Night Porter when we departed at 6.00am. Pools that never seemed to be cleaned, stained and dirty sun loungers - the list could be endless This hotel could be really excellent, at present it is barely 2 star and certainly not 4 star.

I booked in this structure for 4 days to rest and celebrate my birthday in ischia. The booking was correct from their website. Its located 10 minutes from the port by car/bus/taxi. The staff its welcoming, the rooms are clean and have decorations with mosaics, the sea view from the room its fantastic, you have a clearl view to Castle Aragonese. there are 2 pools in front of the hotel next to each other with saltwater, but you dont really feel the salt. And the access to the sea its easily to reach. There is free parking in the hotel but not for a big capacity of cars. The restaurant offers lunch menu and dinner menu, and the food was delicious. The area of spa its a room with a large bath with warm water 24h hours wich creates a good relaxing time.

This hotel has so much potential but has been left needing lots of repairs and upgrades. The most disappointing part was the rudeness of the staff. They didn’t look up or greet us upon check in or any time we went to the desk. They acted very annoyed with any questions. They didn’t give us information about the water taxis, didn’t tell us that breakfast is included in our room, until the last day. Upon arrival they had us lug our bags down a long flight of stairs rather than telling us about an elevator. The pro is that the views from our room patio and the patios of the hotel were amazing. Their English website is very good however many things they say on it are not available. For example transfers into the town were not available other than by taxi. Ponte and Porto are fun towns to wander around in.

The hotel is just perfect for holidays! It has two swimming pools outside - with salty cold water and with warm water. Another one is inside in spa area, where we also had the best relaxing big massage. It was perfectly located, because we had the access to the beach just from the hotel, the water was crystal clear and there were no crowd that you can find at public beaches. The restaurant on different levels, everything white, beautiful and the view to a Castle and sea - is an amazing bonus to a delicious food ! Everything was always fresh and tasty, especially loved pasta with the seafood. It’s close to the post - 5 minutes by taxi or you can take bus (12,13). The staff always was friendly and helpful, we felt like a part of a big family. The special wow is for the room, it was quite big, the bed very comfortable, there was also sofa, bathroom with big bathtub (can be used as jacuzzi as well), and the balcony was facing the sea , castle and a sunrise - so beautiful! The room and the whole property was always clean, I can say they really take care of it ☺️ Will definitely come back!

Hotel was really in nice lovation with view to castle. There are really old furniture but still works. Room was amazing - Junior Suite. View to sea, pool and to castle too. Bathroom was really nice with jaccuzi and window. Bed was comfortable. Just missing caffee maxhine and water to drink in minibar. Nice terrace with chairs and table. Hotel has 2 outside pool with nice temperature about 35C. Nice terrace to sunbath and private access to sea. Really amazing location not far from Ischia Porto with bus 12 or 13 (little bit longer way). Also hotel has one indoor “pool” with really cold water but there is so much chlor. But was really nice and quite place. Restaurant was also nice. Waiters are really kind. Breakfast is avarage for 4* hotel but I guess it is standard in this part of Italy. But when I compare 4* hotel in Sardinia it is really different. Here were just croissants and jams and fruits, ham and cheese. Caffee and tea. Thats all. Dinner was really nice. We paid for half board and dinner has usually 4 courses - apetiter, antipasti, main course and desert. Usually with 3 options for antipasti and main course. Meal was really tasty. Just one thing what was strange and not so kind was when we were leaving they wanted to pay for dinner, but we already paid for half board. It was mistake by hotel. But everything was solved. Thank you for nice stay!