The service at Mezzatorre is definitely 5-Star, with attentive and friendly staff around every corner. From the restaurant to the front desk to the cleaning staff, everyone at Hotel Mezzatorre contributed to our phenomenal stay. When my husband and I became sick due to food poisoning (not attributable to the hotel), they checked in multiple times, brought us medicine, and even gave us a small discount on our room service bill given we couldn’t leave our rooms. Thank you to all the staff! I have a few issues with the hotel, the first being the accommodations in the cottages. Having stayed in 5-Star accommodations in the past, I can confidently say the cottages do not meet that bar. They are older structures, they have a bit of a bug issues (though the grounds of the hotel are quite woodsy), and are very far from the amenities of the hotel such as the restaurants and pool. In addition, we were placed in a room that faced a cleaning station, which meant the staff was walking by our room many times a day. While the staff were friendly, it wasn’t ideal. In addition, there were multiple areas of the hotel that felt unfinished, such as a tarp over the roof of the pool restaurant or the area where the staff took breaks. I personally think these could be cleaned up more considering the price of the stay. I definitely recommend requesting a room in the watch tower. I also recommend finding other accommodations if you have accessibility issues as I don’t believe the grounds are suitable for wheelchair access.

You have one chance to make a first impression. I missed the last ferry to the hotel so we hired a private boat delivery. We arrived at midnight and there was a staff member waiting for us at the dock. He carried our heavy bags up many stairs and delivered us via golf card to our room, adjusted air to our liking and gave us WiFi information and was willing to answer all questions at almost 1 in the morning. The location is stunning, the grounds are beautiful and well kept. The staff is kind professional and knowledgeable and every staff member I met was from the Island. The food and wine were terrific. The thermal water spa is like nothing I have experienced. It will be easy to recommend Mezzatorre and I will be back. Thank you for such a great experience. Denise

Let’s start with the fact that this hotel is located on what was once a volcano, so the thermal spas are visited by those who come from around the world. Receiving Staff – The staff was beyond amazing. Upon my arrival, everyone was so kind and friendly. I was met at the gate where my taxi was able to come through and they had a golf cart to take my luggage. The check-in process was nice and easy, which is especially nice as it was a little taxing getting there due to the change in the ferry because of the weather. Room Configuration – My room was so calming. Situated in the watchtower was excited after hearing the story that goes along with this property. I love how the living, sleeping and powder room had their own space. I felt as though I was in my own apartment. The windows were nice and large looking out to the sea and the pool area. I had lots of natural light in each area forementioned. The pristine white décor and the bright beautiful tile work in the powder room were so regal. Turndown Service- There was nice water on the side no slippers on the floor. Breakfast – Was amazing. Everything I wanted was available. The presentation starting with the plateware to the cutlery was very well thought out. I love it when a hotel steps away from the basic “white” plateware. Here you felt as if they brought out the fine China. The staff was so attentive. Hotel Location – On an island. Imagine that. I was somewhat intimidated by the location as I would be traveling from Rome and the logistics seemed overwhelming. However, after speaking with the hotel’s concierge and they provided a great detailed explanation of how to get to their property which gave me more ease. I worked with my transportation travel partner who arranged my pickup /drop off at the ferry ports. This hotel is at the end literally on one side of the island, but the location is beyond. I cannot wait to share this treasure with my clients. My return is inevitable.

My wife and I traveled for 10 days through Italy and on about day 5 I said let's go to 5* resort and chill for a few days. I picked Mezzatorre because we we landed in Naples from Rome and it was a short 1 hour ferry to Ischia Island and it had a spa and a pool and good reviews but really had no idea what to expect. I had no idea what to expect but when we got there I was blown away by the beauty and the staff. The site is breathtaking and the service is the best I've ever had. We have traveled a lot in the Caribbean and around the United States but this was a whole nother level. They treated us like royalty and the pool, the Thermal Spa was exactly what we needed. I love the bar- Restaurant by the pool and the service was impeccable and the pool was gorgeous. We even jumped in the Chrystal clear Ocean right next to pool and swam around in late October and the water felt fantastic. We had multiple Spas, a relaxing 70 minute massage on 1 day and my wife had the Mud Wrap on another and we went to the Thermal Spa both days. The Thermal Spa is natural and incredible. The rooms were perfect as we had breakfast in our patio 1 morning. The food was really good at the main restaurant and the close by bar was perfect for cocktails before dinner and a Chocolate Martini after w a beautiful view and the weather is perfect in Late October as a I hate hot weather being from South Carolina. Again the service and the people make this place the best place we have ever been too. A true 5 star Experience and exactly what we were looking for to chill for a few days. Great Job to all the staff

The absolute best experience we’ve ever had a hotel anywhere in the world. The facilities, the staff, the food were all impeccable and we truly felt like we were in paradise. We will absolutely be returning