Terme Manzi Hotel & Spa

The hotel stay was full of many highlights - dining at the Mosaic restaurant ( it was so good we went twice), Aldo's fantastic cocktails and the nibbles that accompanied them, the fabulous spa and gym that was never crowded, the efficiency of the shuttle service to and from the beach and, if you are coming from Naples airport, the hotel transfer service which was about as well orchestrated and seamless as you could get.

Nice five star charming hotel. Centrally located, shuttle for the beach and for downtown (included in the price), excellent restaurants, well equipped rooms, gorgeous breakfast. The service is simply outstanding: extremely friendly staff at any level. To be recommended.

We completely disagree with assessment provided by our fellow Canadian. We found the hotel, our rooms, meals and level of service to be consistently impeccable. On arrival, we had some initial issues with the air conditioning which were addressed immediately. They even called us to confirm our satisfaction. The thermal pool was absolutely beautiful, as was the roof top pool area. Each was clean, quiet and tranquil. The staff were wonderful, friendly and always willing to assist. We were traveling with a family member with special needs and the warmth and goodwill shown us was amazing! The shuttle service was also outstanding and took us everywhere we wanted to go. Cassamichiolo is a charming town and the walk to the centre was a breeze. Honestly, this is one of the best hotels we've ever stayed in. Ignore the petty complaining and come and experience the magic of this resort for yourself. It won't disappoint. John and Claudia Brabazon- Lavigne,Toronto Canada.

We stayed at this hotel for a few days, the staff is competent but the management and especially the manager is terrible. This makes the hotel a bad choice: No wifi working No 5-star accessory service Little customer care Found excretions in the spa pool Bad smells in the roof pool Rude manager Hotel not recommended, at least for now.

We are about to leave Ischia and Terme Manzi with a heavy heart. The hotel is simply more than you could wish for. Authentic renovated Ischia style setting, with an amazing swimming pool, roof top bar and restaurant. Rooms are spacious (considering the average on the island), perfectly clean. We were lucky enough to dine at the Mosaico restaurant and try their delicious tasting menu: something to die for and highly recommended. The hotel has also a shuttle service as well as an agreement with the beautiful Negombo beach for free access and sun beds. Most of all, I would like to praise some of the best hotel staff that we have ever come across. Everyone is very attentive, professional and remarkably polite delivering Italian hospitality at its best. Thanks for such an amazing experience, we will come back.