Terme Manzi Hotel & Spa

Exceptional service sets this hotel apart. Staff were consistently helpful, kind and keen to make our stay as happy as possible. We were surprised to find the hotel was situated in a small town as we'd imagined a more rural setting, but this wasn't a disadvantage. And while Terme Manzi isn't that close to the beach or Ischia town, the complimentary shuttle service made all the difference. We never waited more than 15 mins, even when calling up at short notice. The spa was a huge bonus. My husband had a back problem during our stay but was much improved after a massage from Barbara, a physiotherapist. We didn't eat in the Michelin star restaurant but were impressed by the food at the main restaurant, which has a pleasant outdoor terrace. We also loved the rooftop pool. The hotel manager was often around, and made a point of greeting guests when they arrived. There was also manager's cocktail party on the fabulous roof terrace. All in all, we felt Terme Manzi was an extremely well run hotel. Nothing was too much trouble, and we'd definitely go back. It was in keeping with our experiences of other Relais & Chateaux establishments.

We loved everything about Terme Manzi and cannot wait to go back. The hotel itself is a feast for the eyes: the mosaics, the orchids, the greenery. The indoor thermal pool was fantastic, but we found we had to give equal time to the equally beautiful outdoor pool. The spa services were excellent. The staff throughout the hotel -- whether at the concierge desk, the breakfast buffet, the poolside restaurant, etc -- were courteous and extraordinarily helpful. It was the highlight of our trip to Italy.

Renovated hotel with great expansive spa amenities. Indoor Thermal bath pool, sauna, steam room, outdoor rooftop pool and sun deck. Free shuttle to Casamicciola, Ischia Port, Negombo Thermal Park and San Montano Beach. Needs to reserve shuttle to ensure availability, shuttle service stops around 6:30ish. Within walking distance to Casamicciola (12-15 min) for dining options and shops. Buffet American breakfast included. Superb service from the front desk, manager, wait staffs and housekeepers. Hotel is kept clean, housekeeper constantly vacuumed the carpet. New equipments at the gym, however, the AC was not turned on, worked out in the heat, almost passed out. Pool and spa are clean and beautiful. Turn down service with cookies in the evening was a nice touch. Transfer from the port to the hotel could be tricky for the first timer. Driver did not meet us at the port. There was a designated stop for the hotel transfer that we weren't informed. We ended up taking a cab which costed us 25 Euro for 10 min ride. Overall, we had pleasant stay. The greatest assets of this hotel are the staffs, friendly, knowledgeable, professionals, and "old school" politeness that we truly appreciate.

Good quality hotel with large and comprehensive spa. Roof top pool and bar area provide interesting views and breeze is a welcome bonus on hot days. Slightly busy location and some rooms can experience noise from road. Walk to coast takes about 20 minutes. Hotel has regular minibus to private beach at Lido di San Montano. Nice selection of local restraunts close by. Hotel has two restraunts one with a Michelin chief, both of which are very good .

In love with the interior design of this hotel.. all the beautiful marble and statues in the reception are just magic. The manager and staff were very welcoming, and he had to change our room for a more spacious one. The rooms' designs is beautiful, especially the tiles. The restaurants they offer are good. And the waiters are very attentive and welcoming. The only downside of this hotel is it not located in the beach, though the view from the outdoor pool is priceless. The hotel offers shuttle to get you to the beach and town which is good. Definitely will come back again.