Cheeca Lodge & Spa

This holiday, as we went around the table, sharing what we were thankful for, concierge Anna Butler was at the top of our list. Her smiling face and vivacious personality greeted us when we walked in the door and that warm welcome continued with every encounter throughout our stay. She's a ray of sunshine who seems genuinely committed to ensuring a positive guest experience. Mission accomplished! To be fair, every Cheeca Lodge staff member we encountered was gracious and friendly, but Anna stood out, and our family's vacation was all the more memorable as a result. Thank you!

We spent 4 wonderful nights at the Cheeca lodge in December. The resort is beautiful and our room was spacious with a huge walk in shower and outdoor hot tub. Overall we had a great experience and I’d recommend it to a friend.

This place is so wonderful. This was our second visit this year and we will definitely go back. The property is beautifully maintained and every employee we interacted with was pleasant and helpful. There are other activities beyond sitting on the beach.

We had an excellent stay at Cheeca over the weekend following Thanksgiving. The resort has beautiful grounds and exceptional service. The good: The location is right in the middle of Islamorada, so very convenient to many restaurants and activities. The resort is set back from the highway and is very quiet. I never heard any road noise. The grounds are beautiful and well maintained. The resort is behind a gate, so once you are in, you have access to all amenities without further hassle. We had their lowest level room, which was spacious and had a nice enclosed deck. We had a view of trees and plenty of privacy. The beach and pool had plenty of loungers and most of them had the option of shade. It's great that you don't have to pay extra for shade. The fishing was fun, but the birds get very aggressive. Also, some guests took the resort fishing poles back to their rooms, denying others from using them. The dock can get crowded at peak times. The bartenders were friendly and the tiki bars have a nice view of the ocean. The check-in staff were great, and overall the service was first class. Even the guys grooming the beach were exceptionally friendly. The meh: This was not a surprise to us, but might be to some. There isn't much of a true beach area. The water doesn't look very inviting for swimming and there is very little in the way of beachy soft sand. The room could use a little maintenance. The faucet handle fell off in the shower. The AC was very noisy. The lagoon is pretty but has a lot of noisy machinery that could disturb some guests. If noise is an issue for you, ask for a room away from the lagoon. The annoying stuff: The pools close at sunset. In late November that means 5:30pm. This is ridiculously early. The kids activity room closes at 6pm. Why? The room is inside and enclosed. There are video games, board games, etc. Who are the kids going to disturb after 6pm? What are the kids supposed to do in the evening? As noted above, they can't swim. The kayaking is not available if the conditions don't allow. While the resort can't control the weather, the morning we tried to kayak only had a light breeze but we were still turned away. This was very frustrating. Overall: I would likely stay here again if we found a good deal, but I would really encourage the resort to extend the hours of the activities. When you are out all day exploring the Keys, it would be great to sit in the pool or hot tub at 8 or 9 pm for a quick soak before bed. For families with young kids, the pool hours would be a deal breaker for us in the future.

Great Location, Amenities, Restaurants , Golf View rooms Outdated and with poor maintenance, not a good value for your money.