Cheeca Lodge & Spa

Cheeca Lodge is beautifully situated but somewhat old and run down seeming. The reason for the 3 star review is I don’t think there was enough value for the price point. Pros: setting: the main lodge and restaurant is very picturesque. Breakfast was great and Mia cucina restaurant was good. The room was a good size and the beds were comfortable. Cons: dinner at the main restaurant was overpriced. $44 for a swordfish dinner with one piece that was bitter and had few accompanying vegetables. Prices in the gift shop were outrageous. Quality of the staff was uneven…some were extremely helpful, others not so much.

My girlfriend and I just returned from Cheeca Lodge. While the weather could have been better, we made the most of it as the pool, Tiki bar (the lunch menu and food was 10/10), golf course, and walking around the surrounding area. This was our first time to Cheeca, which was recommended to us by friends. We had one minor issue with our stay, and the team there went above and beyond to rectify. We had a great time to begin with, but their extra efforts here, ensured we will be back again for another stay. Highly recommend Cheeca to relax and enjoy the views of the Atlantic!

Check in started off fine, but from there it went down hill real quick. No valet parking as listed on their website. The room was very dated, carpet had to 2 large stains, the shower had mold in the corner. We couldn't get the shower to turn on and it wouldn't fully shut, so it ran all night. I've never seen a shower so complicated to turn on and off with numerous handles that were loose. The pool and gym both very old and outdated, as well. We ordered lunch and it was very quite, ordered caesar salad with shrimp and they brought chicken. Don't know how difficult it is to get the order right, when it wasn't busy. There were bugs all outside the room covering the floor, walls and ceiling. We took the complimentary shuttle to dinner and when we called the hotel for pick-up it took numerous calls to finally get someone to answer the phone. We gave our location and our phone number in case we weren't outside when they arrived to pick us up. Guess what? I'm still waiting for that call. This is inexcusable...we waited for 20 mins and were left stranded! We had to get an Uber back. We were supposed to stay 2 nights and checked out the morning after the first night, when we couldn't get the shower to turn on at all. For the amount they are charging for the rooms, they should be ashamed of themselves, it's disgraceful. I travel extensively and I can say I've stayed in much nicer hotels for less money. The only thing you're paying for is the location, and you can get that at one of the other hotels in the keys. Don't waste your time or money on this place, it's not worth it.

CHEEKA always has and always will be my favorite vacation spot in the world. Their location, amenities, the professionalism of their staff I have not found anywhere else—and I have travelled extensively to literally all corners of this world. CHEEKA is simply the best

We just spent 3 nights in an oceanfront king suite with a tub on the balcony. The room was large and comfortable. Huge bathroom with a slider to the balcony and tub. Views of the ocean from everywhere. Note that the tub is a soaking tub and does not have jets/bubbles. We loved it, used it every day. Also, these rooms are in the main building. There was a cold snap while we were here so we didn’t use the pools. But we walked around the resort, and everything looked beautiful and well kept up. The fitness area was nice with lots of equipment. Staff was very pleasant, greeted us with champagne and was very helpful whenever we needed it. Although in the evening there is only 1 person at registration and we sometimes had to wait awhile for assistance. On our first morning, we ate breakfast at the restaurant. It was just horrible. I had read the prior reviews, but didn’t really believe it ( how can you screw up breakfast?). $72 for the two of us with inedible pancakes, raw bacon, and eggs swimming in water. That was it for us. We went out for all the rest of our meals. I don’t think for this price tag we should have to do that. And we didn’t try lunch and dinner. Maybe those meals are better, but based on the prior reviews we didn’t even try. (FYI we found a great breakfast spot 2 minutes away called Mangrove Mikes.) Not sure I would stay here again, given the food situation. But if that’s not an issue for you, I would recommend it. The resort is beautiful.