Cheeca Lodge & Spa

We came here to celebrate our 25 wedding anniversary. We will not be staying here anytime soon. We stayed here in March at one of their 1 BR lock off rooms near the spa. We loved it and booked our anniversary trip. We checked in last Monday and were not able to relax at all until 10 pm Our internet was horrible. It was spotty. Worked inside, then didn’t. Worked outside then didn’t. That’s not a five star resort amenity. The seaweed smell was awful. Sewage and sulfur wrapped in one. They raked it to get it out, but I think this may have made it smell worse. Through all of the smell, we were sooooooooo happy to come back to our casita to find our Housekeeper kept the door open on the patio while she was cleaning. Took at least an hour to dissipate the smell of the rotting seaweed. Taylor and Elijah were our highlights of the trip. They were phenomenal. The only time we had the nice towels on the chairs at the pool were when Elijah was working. We appreciated him so very much, he is a true asset. Mr. Devine was not as engaged, and sadly service lacked when he was on duty. Also, if you do stay here, the house keeping staff waters down the shampoo, conditioner and shower gel. This is holiday inn type stuff. I am thankful to Taylor for have upgrading us from a resort view casita to a beach casita, but this is not a true 5 star experience…at all. I wish I had the $10,000 back and stayed home.

Our room in the new building has a strong musty smell, and no one ever showed up (as promised) to address the issue. Disappointing since we have stayed here before, and never had a negative experience at all. Lots of good with this resort though. Just did not have the best experience this visit with the accommodations, or the value of what we had to pay for the first night of our visit.

Booked the premier king room- and it was great. Very comfortable room, pools are temp controlled, the pitch and put was fun!

Been a minute since I have been to the keys. Lived there as a kid and always wanted to stay at Cheeca. Well let me say it didn't disappoint. Attention to detail was obvious. The grounds are impeccable and staff is wonderful. I also want to give a shout out to Anna Butler who absolutely made my stay with my family. She went out of her way from check in to check out to make sure I had the best stay possible. Truly made the trip. Thank you Anna. As far as the lodge goes lots to do and lots to see. Even though they were fairly full it did not seem crowded with plenty of space to roam. Food was amazing, drinks were great and the pier and pool were exceptional. great for families or couples. Also close enough to Hawks Cay if your fishing out of there which we did and daughter caught first Tarpon.

Lovely property with nice pool and many included activities (golf, tennis, pickleball, fishing rods) Very family-friendly. However, if you are looking for a beach experience, this is not the place. We found out May is the start of the seaweed "season" and the stench is very unpleasant, like sulphur/rotten egg, and almost unbearable to sit on beach. Plus, the seaweed is so thick that you cannot swim in the water along the hotel beach. Unfortunately, it was also too windy every day we were there (4 days) to take out any kayaks, paddle boards, etc. We had a nice expanded room (2 queens, pull out couch, large bathroom) which fit our family of 5. Walkable to a few shops and restaurants outside the resort if you want to venture out.