Cheeca Lodge & Spa

My law enforcement agency was immediately deployed after Hurricane Irma hit and devastated the Florida Keys. Even though the hotel suffered damages, Cheeca Lodge opened their doors to us, and other agencies. They housed us for a total of six nights and treated us as royal guests. Thank you to Mr. Javier for having such professional, dedicated and amazing people working there. A special thank you to the entire staff, especially Alexis, Bob, Rob, Nishant, Jonathan, Bob the night security guard and everyone else we came in contact with. Your hospitality, and unwavering desire to assist us with all of our needs will never be forgotten.

My wife and I have stayed here before but quite a few years ago, so this visit was well overdue. Upon arrival we were greeted with Champagne and check in was so easy When we got to our ocean view 1 bed suite we were stunned at how lovely it was... we also loved the virtual outdoor bathtub. The rooms were spacious, clean and well maintained. We were only there for 1 night and was sorry to leave and unfortunately we didn't get to eat or drink at the hotel....but we will return very soon

We stayed in a 2 bedroom suite, quite a way back from the beach. It was perfect! We had a jacuzzi just by our building, a short walk through the grounds to the family pool, beach and restaurants. The staff were all incredibly welcome, from the fantastically accommodating staff on the front desk (I had to make a phone call on arrival and the staff could not have been more helpful) to the friendly and super-efficient housekeeping staff. We had one minor issue with our room on arrival (a leaking toilet cistern) and could not believe how quickly this was dealt with. The grounds were beautifully kept, and the restaurants excellent. We particularly enjoyed the sushi restaurant, where staff went above and beyond the call of duty to please our small children with specially prepared sushi rolls. I hope everyone is doing OK in the aftermath of Irma.

I want to praise the great service that I received at the Cheeca Lodge. My organization was deployed to the keys as a result of Hurricane Irma. Bob, the GM, open the hotel for us. Even though they did not have power and suffered damages to the property, the Cheeca Lodge family treated us like kings. Thank you very much. If you ever go by the Cheeca Lodge, ask for Bob, the greatest chef in the keys.

Stayed here a few days with my father for a fishing trip and loved the place. Cannot fault the staff and facilities there. However, to improve, I would suggest the bathroom/room layout be changed (The sliding door) and that the restaurant menu be more diverse.