Cheeca Lodge & Spa

Our sixth visit at this time of year. Amazing views and a great place for relaxation. Food quality is excellent. So much for people of any ages. Family friendly but also plenty of quiet space for adults. Lodge guest rooms are spacious. Breweries, Theater of the Sea, Shopping and Eateries all nearby and Cheeca has a shuttle service for anything within 2 miles.

Very Dirty room, bathroom floor grime, wall paper peeling off walls, toilet won’t flush without manual refill, and bathroom grout was appallingly filthy and filled with 3 different colors, yet peeling and cracked. Property grounds require detailed maintenance as they are littered with palm tree debris, along with most lighting out along walkways which is a hazard at night, Tile in the lobby and common area requires a deep clean along with the filthy grout. Investing with MR. CLEAN and several floor steamers goes a long way! The pool tile and grout is in poor repair and chunks missing. Again, lack of maintenance! Sadly, the mattress has seen Betters days. Permanent depressions of bodies over time, lent in very uncomfortable. Location is beautiful aesthetically, customer service was on par, but attention to detail to keep the property clean and exceptional was below standards. Yes, myself and other couples voiced their concern about the condition of my room, but the complaints didn’t happen overnight. PS- housekeeping should not be cleaning the bedroom floors with bottled water…and sweeping the throw rugs with a broom! Is there no oversight? I had to call after day 3 of our arrival that a room service tray outside our room that wasn’t ours, needed to be picked up! Too many photos to add!!

Our stay at the Casitas at Cheeca Lodge was truly outstanding. From the moment we arrived, we were welcomed with a level of hospitality that made our vacation feel exceptionally special. A heartfelt thank you to Taylor, the Casitas Manager, and her entire team. Their attention to detail, warmth, and genuine commitment to guest experience set a standard that is difficult to find. Every interaction was thoughtful and personalized, and they consistently went above and beyond to ensure our stay was seamless and memorable. The Casitas themselves are beautiful, private, and the perfect setting to relax and enjoy everything Islamorada has to offer. Combined with the incredible service, it created an experience that exceeded our expectations. Taylor and her team truly represent hospitality at its finest. They made us feel less like guests and more like family. We left with wonderful memories and are already looking forward to our next visit. Highly recommend the Casitas at Cheeca Lodge for anyone looking for a luxurious stay paired with genuinely exceptional service. Thank you, Taylor and team, for making our stay unforgettable!

Stayed here for 4 nights at the end of September/ early Oct. The staff and amenities are first class. Unlike some other resorts that charge a resort fee for nothing tangible, here you get loads of worthwhile amenities. Free bikes, paddle boards, kayaks, golf, fishing ( with bait) gym, etc etc. The food is wonderful too. Would not hesitate to return. 10 out of 10 from the minute we arrived until the minute we left

From the moment we arrived at Cheeca Lodge, we felt welcomed and appreciated. The champagne greeting was a lovely touch, but it was the exceptional staff who made our stay so special. Jessica at reception deserves particular recognition. She is quite possibly the best customer service professional I’ve ever had the pleasure of meeting. Warm, engaging, and informative, she made check-in a wonderful experience and offered us an amazing upgrade to an ocean-view room. Her enthusiasm and thoughtful attention set the tone for our entire stay. Crystal at the lobby bar was equally welcoming and provided excellent service. The food was delicious. The chips and guacamole were fresh, and the Caesar salad with chicken was wonderfully crisp and fresh. At the tiki bar, Butch, Carlos, and Mehmet—I hope I’ve spelled his name correctly—also provided outstanding service. Everyone was so friendly and attentive, making it easy to relax and enjoy ourselves. This morning, Natalie took wonderful care of us at breakfast, continuing the exceptional hospitality we’ve experienced throughout our visit. What stands out most about Cheeca Lodge is how consistently the staff make you feel valued, particularly Jessica. A beautiful ocean view is a treat, but being cared for by such wonderful people is what makes a stay memorable. Thank you to everyone who made ours so special. We will definitely return for more visits.