Wild Dunes Resort

We went for our anniversary trip and had an amazing time. We loved the ocean side pool the most! Several pools including an adults only pool. Lots of beach towels available without annoying return policies. Yummy cocktails but prepare to pay; drinks are expensive by the pool.

Bathrooms need repainting For a new hotel lots of wear and tear Kids eating food in hot tub. Parents drinking cocktails Free for all

We stayed 2 nights in the Boardwalk Inn. All of the staff we interacted with were extremely pleasant and helpful. The food was good and about as expensive as expected. Portions were large at least. During spring break week, waits for takeout pizza at Coastal Crust was 1.5 hours for 2 pepperoni pizzas, at 8pm. There’s only one small “heated” pool at Sweetgrass Inn. The larger zero entry pool is NOT heated. And the hot tub was totally overrun with kids. Basically a hot kiddie pool. Most parents let their kids run wild, totally unsupervised. Our standard room in Boardwalk was a little outdated. A few spots of finish missing on the old tub, shower curtain rod not installed properly so the curtain didn’t stay closed in either end, and the metal door handle on the balcony slider broke nearly all the way during our stay. But the beds were comfortable enough (very tall though), the room was a good size, small table and 2 chairs along with 3rd sitting chair, and they gifted us a s’mores kit for my child’s birthday celebration. Overall it’s a nice walkable resort, but the food establishments seemed over stressed during the busy week and the pool was very crowded (and cold).

Exorbitant resort fees for amenities that were not used. Common guest area that feels like a ball field. Room not serviced as expected. Valet slow at times.

This was our second visit to Wild Dunes, and after such a wonderful first experience, we were excited to return—this time bringing our entire extended family to celebrate our mom’s 70th birthday (9 adults and 10 kids). We truly want to start by acknowledging the staff we interacted with. Everyone was kind and clearly working very hard—we often saw the same team members taking on multiple roles across the resort. That said, during a busy Spring Break week, it felt like the resort was significantly understaffed and not fully prepared for the volume of guests. Unfortunately, this led to consistent and frustrating delays. Food wait times reached up to 1 hour and 45 minutes, coffee regularly took around 30 minutes, and valet service ranged from 25–30 minutes. We also had trouble with the shuttle service—it never arrived despite calling both the night before and again in the morning. In addition, the poolside taco truck broke down on our first day and was never repaired during our 7-day stay, which further limited already stretched dining options. We were especially disappointed with the Easter egg hunt. We had signed our children up in advance, but the event felt disorganized. The first group of kids collected most of the eggs—some leaving with overflowing buckets—while many children in the second group didn’t receive any at all. This was particularly frustrating given the expectations set for a family-friendly holiday event. Overall, while we still see the potential that made us love Wild Dunes the first time, this visit did not meet those expectations. It was especially disappointing given that we encouraged our extended family to join us based on our previous experience. We hope the resort takes this feedback seriously, as improvements in staffing, organization, and guest experience are clearly needed. At this point, we are unsure if we will return in the near future.