Shangri-La Bosphorus, Istanbul

The Shangri-La Bosphorus in Istanbul is a magnificent hotel, beautifully located, as its name suggests, on the wondrous Bosphorus waterfront in the bustling district of Beşiktaş. The hotel is a mere 15 minute walk from the grand Dolmabahçe Palace where Kemal Mustapha Atatürk, the founding father and hero of the Republic of Türkiye, passed his last days. Deep in the bowels of the hotel on level B3 is a slightly portly barber named Ebrahim. He is the undisputed king or pasha of the barber shop. Business-like and firm, he is a master at his profession. You won’t be disappointed should you visit him! Also on level B3 is the Chi Spa ably staffed by Gemma, Liah, Aişe, Kati, Mina and others. The spa is beautifully appointed with spacious rooms and attached changing and shower facilities. My two treatments at Chi Spa were first- rate and I would highly recommend a visit! Ascending, we come to the stunning Lobby where the Reception/Front Desk, the Lobby Lounge, Le Bar, the Ist Too Restaurant and the Guest Relations Desk are located. Your first contact with any staff at the hotel’s Reception/Front Desk will impress you! Over the past two visits to the hotel, I met Mert, Furkan, Coskan, Jad, Ismail, Özgen and several others, each of whom was extremely polite, efficient, knowledgeable and helpful. There seemed nothing they wouldn’t do to make my stay comfortable and enjoyable. The service provided by the food and beverage staff at the Lobby Lounge and the Ist Too Restaurant exceeded all my expectations! Each of Yazgi, Noor, Zehra, Erhan, Engin, Ogüzcon (“Ozzy”), Esen, Bekir, Şevket, Yigitcan, Mehmet and others fulfilled each task brilliantly, meticulously, efficiently, and with exceptionally good attitude! The breakfast spread at Ist Too is extraordinary! The Guest Relations Team of Dina, Çagla and Cansu is, in effect, the diplomatic corps of the Shangri-La Bosphorus! Their excellent suggestions and guidance were key to my pleasurable stay at the hotel. Charming, and always happy to help despite the multitude of difficult issues they must so often be encountering, they brought about a sense of warmth and brightness to the cold December Istanbul days! Ascending further up to my hotel room, I was pleased with its size and layout. The room was spacious with a largish bathroom, a walk-in closet, a decent size balcony and a very comfortable bed. It was perfect in every respect. Unfortunately, I was unable to experience Le Bar or the Shang Palace but plan to do so on my next trip to Istanbul. The special cake on my departure from Yazgi, Yigit, Ethan and Engin and the delightful package of nuts and specially prepared pastries from Dina, Cansu and Çagla were very much appreciated. With this level of service, accommodation and care, why go elsewhere when in Istanbul?

My driver was excellent. Very professional and impeccable driving. Well maintained limousine and comfortable seating. 5 stars.

Our stay was exceptional! The service was outstanding, and the entire staff was unbelievably kind and attentive. A special thank you to Ozgen and Erten for treating our baby girl like a true princess. The place is beautiful, and the atmosphere made everything even better Highly recommended.

Shangri La Bosphorus exceeded my expectations in every way. The service was professional and kind from the moment we arrived. The rooms were spacious, clean, and designed with real attention to detail. The breakfast selection was impressive and the view over the Bosphorus made it even better. The location is excellent and makes exploring the city easy. Overall, this hotel delivers a high quality experience that feels both comfortable and luxurious. We would gladly stay here again. Our family was enjoying so much 🥹🙏🏻❤️

I loved this hotel as I liked how nice all the staff that work there are . We felt very relaxed there the 3 nights that we stayed after our cruise ended in Istanbul . We arrived at the hotel at 8.30am from the port and were immediately taken to our room . We never expected that . We were looked after from start to finish of our stay . The hotel is absolutely stunning , absolute luxury . We went for an upgrade to a full Bosporus sea view which I recommend for Istanbul. We used the excellent gym and large pool facilities every day. The pool felt really fresh and clean a very relaxing atmosphere. The housekeeping was first class the room was cleaned twice a day to a high standard. The location of the hotel is perfect , set back from the road so you don’t see the road at all , quiet and a good location to get to different parts of the city. Trust me you don’t want to stay the old town or that side . This hotels location is the best part of Istanbul. We particularly liked the doormen and security on the door , spent time chatting them . If I was return to this hotel it would be to see them again . Their kindness to the environment around them and helpfulness was outstanding especially Ertan , he speaks excellent English and is a real asset to the hotel . I’ve stayed at a lot of hotels in Istanbul and I really recommend this hotel , an oasis of calm and luxury in a stunning city .