The Ritz-Carlton, Jakarta, Mega Kuningan

From the moment I arrived, everything was seamless and thoughtfully handled. I truly appreciated the complimentary airport transportation. Perfectly on time, smooth, and stress-free. The service was consistently warm and professional, making the entire stay feel effortless. Every detail just worked, exactly as it should. A stay here never disappoints. Comfortable, reliable, and genuinely welcoming.

Staying here to celebrate my husband birthday. It was such a memorable experience. Welcome by our friendly front desk Mr. Sonny who proceed with the check in so swiftly and smoothly. Explaining all the details and our benefit meticulously. We entered to our beautiful room whom they upgrade us for this special occasion and guess what, our room were decorated not only one special decoration but 3 special decorations. Cuddos to all the guest relation team, in room dining and housekeeping. You made my husband smile widely, and my daughters shout in excitement seeing their photos around and what's more the tent! They love it. They took their afternoon nap in the cozy tent. Thank you once again, Nami, Salma, Sella, Julia, Juwita, Dafa and Zaskia you guys are excellent. I would also extend my appreciation to Kemi, Yulia and Berna whom took good care for our kids during the kids activities that they join. I would also like to extend my great appreciation to Chef Hendry and Chef Jaya from the pastry team whom had warmly welcome us and courteously wishing us an early Christmas celebration, my daughters were overly blessed for your kind gestures. Last but not least Mr Tommy M or Tommy H sorry I forget ur last name initial who was from Asia Restaurant who attended to us on the same seat for 2 days in the row. Thank you for your warm assistance also Berna who was an intern in the noodle section she cater to my needs without hesitation. Ritz Carlton had never dissapoint us especially these team. Keep up and we shall meet again soon...

Thank you for the excellent services and the hospitality during our stay at the Ritz-Carlton Mega Kuningan Jakarta. We've stayed here several times, and we'll be back again soon.

We have a great experience, we always love and will stay again in ritz carlton as we always do like 11 years ago we stay in this hotel for our honeymoom

Exquisite place, superb service, amazing food! Thank you Ritz Carlton team for making my bday-cation feels so special and memorable. Would love to come back for another stay!❤️