One word Excellent ... From the Double deluxe room was perfect .. plenty space .. everything you need .. ours was overlooking the car park which was ideal .. quieter . Rooms were immaculate everyday .. The Breakfast was the best I've ever had .. from the amazing choice .. the service was second to none .. the staff were so polite and always with a smile The spa .. well I could've stayed there the whole day the pool was so warm it was the so relaxing .. once again immaculate and plenty choice if required To end .. the location is perfect everything in walking distance in St Helier .. to finish I'll say the most amazing staff from the reception , housekeeping , restaurant, spa .. nothing was a problem .. took the time out to chat and always with a smile .. I'll give this place 10 out of 10 Should have a 5 rating .. can't wait to return .. Thank you

On arrival we were met with a very friendly welcome & a nice glass of fizz. The level of hospitality & friendliness of the staff continued for the duration of our stay. Breakfast offered a continental and freshly cooked to order menu. The spa included a good size indoor swimming pool. The rooms were a good size & perfectly clean. Despite the convenient location & list of locally recommended restaurants we choose to eat in the bar each night. The food and cocktails were fabulous with great service. We had a lovely afternoon tea one day. Highly recommend this lovely relaxing hotel where the staff cannot do enough for you.

I made a fully flexible reservation last week for dates in June. The stay cost is over £1,700 and I received an email confirmation. Unfortunately we cannot travel due to a change in circumstances, so I emailed back to cancel, asking for a confirmation so I have the cancellation on record. No response. So I sent another email asking for a reply to my first email. No response. So now I will have to go to the expense of sending a recorded delivery letter, just so I am covered that I have cancelled and won’t be charged. If this is the level of service they provide when all you need is a reply to an email you’ve sent to the address they give to be contacted at, I can’t imagine how bad it gets if you actually stayed there.

First stay at the Club Hotel and Spa, definitely won’t be the last. Would recommend the Club Hotel to anyone wishing a relaxing and quality break. It’s Michelin starred restaurant Bohemia reflects the excellence and standards of the whole establishment.

Beautiful hotel with fabulous staff. Greeted on arrival with a glass of fizz. Reception staff super helpful. Hotel is in a great location to reach everything. Can’t wait to come again.