Four Seasons The Westcliff

I spent three nights at the Four Seasons and loved every moment—the place is peaceful, with beautiful views. The heated pool is simply amazing, and you can enjoy a swim at any hour of the day or night. In-room dining was excellent, and the staff couldn’t have been kinder. During my first night, I had an issue with the lighting in my room, but the team did everything they could to make sure it didn’t bother me for the rest of my stay. At the spa, I experienced the best massage of my life—though I’ll admit, it came at a steep price. If I had to point out one weak spot, it would be the restaurant. I had heard glowing reviews, but I was disappointed: the service was slow, and the meat lacked flavor.

What an amazing property. Recently stayed here both before and after our safari experience. The staff does an amazing job and service is clearly Four Seasons level. The rooms have great views of Joburg. The restaurant area has incredible views and a very robust menu - something for everyone. Wine list is exceptional as well - try some great South African wines!! Craft cocktails are also yummy - tried most of them!!! The entire team does a great job of making this your home away from home. We will definitely be back!! PS - try the spa - amazing treatments!!

What an extraordinary experience! Everyone was friendly and attentive. This is a beautiful property in Westcliff part of town, a nice neighborhood in Johannesburg. Great experience! We stayed in room 426 which is a panoramic view premier room. What stood out was the phenomenal service! It was so great we came back at the end of the week before our flight back home. We used their car service which picked us up from airport (roundtrip and around town). When we arrived the bellmen greeted us with warm smile and were very helpful. In particular Banza and Calvin bell were exceptional But so was everyone! Cossy (waiter),Boitumelo (Server), Ernest (waiter) Eloff (guide), Sandros (guide) Pastor (Front Desk), Anita (rooms) and the Mpho Tsolo Front Desk manager were all rock stars! Front desk people also deserve some love as they were helpful with checking us in and making our stay wonderful. Modi, Pastor, and Mpho Tsoolo (Front Desk Manager) , JB deserve accolades for their exemplary service! Of course our room was beautiful and had nice view! The restaurants and facilities are all top notch and the view from restaurant is amazing overlooking the city. We ate at Flames Restaurant and our waiters Cossy/Ernest were both personable and the food and drinks amazing. Breakfast at Flames also stood out as the selection of foods from the buffet were delicious and one had a nice selection of myraid of choices for every palate. Amina our server at breakfast was also pleasant. Highly recommend this gem!

We’ve been staying at the Westcliff since it was an orient express hotel now a four seasons but never disappoints. A fabulous hotel, great location and dream service level. Breakfast to die for and the restaurant menu is limited but ok. Even though the hotel is undergoing a new building area, dust was contained and didn’t affect us. We stayed a total of six days and will always stay at this hotel when we visit Johannesburg, there is not another that compares and by far. We love you Westcliff!

We absolutely loved our two nights at the Four Seasons, Westcliff. From arrival to departure, nothing was too much trouble. We stayed in a Garden King Premier room. The room was beautiful and had a huge balcony with lovely views. Our dinners at Flame restaurant were beyond delicious and we truly looked forward to both meals. The service was excellent and the staff extremely friendly. I highly recommend this hotel to anyone looking for a superior 5 star experience.