Lilianfels Blue Mountains Resort & Spa

This hotel is in the perfect Katoomba location, right near the 3 Sisters. It is quite a hike to the town centre/railway station but easy to get a taxi. The hotel has a lovely bar and restaurant and is right next to another restaurant "Echoes". It has the usual facilities of a hotel of this calibre and the service was exemplary. We arrived late afternoon on a Saturday afternoon and the car park was full, we were immediately offered complimentary valet parking (our car was brought up very promptly the next morning). Rooms were lovely with views of the valley. Hotel has an elevator. The only thing stopping me giving 5 stars was the breakfast - absolutely nothing wrong with it, but the choice as small which was a bit surprising for a hotel which aspires to be something extra.

A beautiful hotel with a lovely style and decor but it is getting a bit worn overall. It's definitely time for management to consider a refurb of the rooms, bathrooms and common areas. It would be a pity to delay renovations and ruin the elegant nature of the property.

Staff are terrific. Clearly they all love where they are working and the work they do. Jess in dining a standout performer. Thanks Jess for taking time out of your busy day/night to offer our 3 y.old son some toys to play with at dinner. Other staff who made our stay more enjoyable: Lauren, Sophie, Kyle and Ray. Thanks everyone. We will definitely come back soon.

Our most recent trip to Sydney included a night in the Blue Mountains. We chose Lilianfels because of its central location near Echo point, which is less than 10 minutes walk from the resort. The room with 2 Queen beds was very comfortable, and the staff super friendly helpful. The only drawbacks were was the slow and limited wifi (with faster, but paid options available), and the small guest carpark which was full when we arrived.

From the moment my sister and I arrived we were treated like queens. A wonderful man took our bags to our room and another parked our car. We were given a tour of the hotel and shown where the pool and spa were located. Our room was super large with 2 queen beds, a beautiful bathroom and everything we could possible need. Breakfast was plentiful and filling, so many choices! Thanks especially to Deborah and Jan for your hospitality and cheerfulness. I recommend Lilianfels to everybody!