The Zuri Kumarakom

The Resort is beautiful and extends superlative warm hospitality. The staff is always ready to serve with a smile. They are dedicated and committed to ensuring comfortable stay of all their Guests. The Food is well spread and delicious.

This place has soul, and after meeting the general manager, it’s very apparent why - such a kind soul with so much heart. It reflects upon every aspect of the resort. Zuri’s lakeside location is the perfect spot to stop and reflect for a moment. We recently retired and decided to do something for ourselves. The rejuvenation package at the Ayurvedic spa exceeded our expectations. It was our first time travelling to India, so we took the 7-day package as we were unsure of what to expect. The staff at reception were very welcoming with their genuine smiles. Bincy, Sayantan, Ali, Sooraj, Shaini, and the whole crew made sure we had everything we needed. Dr Greeshma, Sunil, and Ambili are outstanding at their jobs and have incredible skill and knowledge. The treatment was thorough and on schedule and extremely professional. Meditation and yoga at the side of the lake brought so much peace and relaxation. Communication between the spa and restaurant was seamless. Head chef Boban and his team of chefs had all our meals sorted in detail and the entire restaurant staff (Pritam, Pabitra, Aldin, Siljo, Nikhil, Anjali and Akhil) in Silu's team didn’t miss a beat. They were all very efficient and aware of when and what we had at mealtimes. We were unfamiliar with Kerala dishes, so opted for the local cuisine and were delighted with the huge range of dishes on offer. There were options to choose from Indian, continental and many other cuisines to satisfy any palate. The housekeeping staff under Anuprasad was remarkable. Akhil, Sanchita, Arun, Bibin, and Soorya ensured we had every comfort. Akhil’s notes for a good night's sleep were left for us in the evening, and we began to look forward to them every night. There were others behind the scenes working tirelessly to make our stay warm and welcoming. We had so much fun with Akhilesh while fishing. I doubted we would catch anything with a ball of dough, but he definitely proved me wrong. We shared moments of immense joy as we reeled them in one after the other. With all other water sports and the zip-lining on offer, there is a lot to do. We had the pleasure of meeting and chatting with the ground staff. What an incredible job they do and how proudly and meticulously they do it. We shall hold wonderful memories of our visit and hope to return one day soon. It was probably the best decision we made and we could not have picked a better retreat. Our only regret was that had we known, we would have stayed longer. We have not felt this good in a very long time so it’s safe to say the treatment was extremely successful. We are profoundly grateful to every member of the Zuri family for our warm welcome and even warmer send-off. We arrived as strangers and left as family.

This is nice property loved it nice experience housekeeping staff Arun explain about this property thank you. Next time will visit again

The experience was nice ,the staff were also good ,the housekeeping staff Arun was very nice and polite .the area was also good

The worst experience ever. Please don't bother wasting your money. The rooms were run down. Maintenance highly questionable. Air conditioning was not working. Terrible customer service.