Keswick Hall & Golf Club

The grounds are pretty and I heard golf course nice. However, the rooms look pretty, but they ruined the trip. 1) some rooms are very far lobby so feel cut off. 2) no coffee or tea in room. Very long walk to lobby where only place to get a cup of coffee. 3) my bed hard as a rock. Had a terrible night sleep. Pillows were way too soft and hurt my neck. 4) TV faced bed not couch and had terrible WiFi and limited channels. So the couch faced nothing. 5) no hot water at best lukewarm water. Cut myself shaving in cold water 6) no real light switches just some complicated light system that you have to put on reading glasses to read how to work lights. 7) no Clock in room. How annoying you have to get iPhone to see time. 8) twice a day they enter room and adjust stuff. . After a long day waiting in hallway why they are in your room at 830 pm is annoying. This is an expensive hotel and rooms look nice, but useless. A $99 hotel would have warm water, coffee and alarm clock in room unlike this place.

There are some really lovely parts about Keswick but also some pretty big down sides. Overall it feels like they haven’t totally hit their stride as a hotel yet. The positives - the grounds are very well maintained and the staff is friendly. Golf and pool were nice. Room was clean and spacious. Marigold's had some really great bites. The negatives - our sleep was disrupted both nights, twice by an elevator alarm (front desk said it was a known and regular issue) and one night by a faulty air conditioner that had been held together by zip ties. The food outside of marigold was hit or miss with portions being tapas sized. No one really oriented us to the property, didn’t know about activities or really where to go for things. Front staff was nice but sparse. Not sure what you would do there if the weather was bad. They gave us a $90 refund for the sleep disruption which felt kind of comical. For $1200 a night I would like to be able to sleep through the night.

It is a pretty hotel, but I wouldn't stay again. Our son is a student at UVA and we wanted a little break before bringing him home for the chaos of summer break. The resort pool - the primary feature on the hotel's booking site- was under construction and totally unavailable during our stay. I'd have had no issue with this had I known at booking, but they did not give any notice on the website. The family pool was open, but pretty crowded with what seemed to be non-hotel guests (local families). Other issues: The beds/mattresses are mid-range hotel quality, and the grab and go was out of nearly everything but a few pastries in the morning. If you choose this hotel, request a room away from the main desk, the hallway noise carries into the rooms.

Beautifully renovated resort! We were celebrating my birthday, and the staff surprised me with a bottle of champagne and chocolates upon arrival. Our room was beautiful and included a spacious terrace overlooking the golf course. Although pricey, it was money well spent as the resort spares no expense to make you comfortable, including lovely Frette bath robes. The resort has ample parking and we were able to charge our Tesla (Tesla charger) at no charge throughout our stay. Our room was immaculate and included evening turndown. We enjoyed an a la carte breakfast each morning and dined in their signature restaurant on our first evening. The resort's proximity to wineries, Monticello and the city of Charlottesville is a bonus!

Keswick hall has always been a special place for us with many celebrations and memories made. We loved it befofe the expansion and have found the new property to be a great visit too.