June 18, 2017 for 3 nights for 2 adults.

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The Reach, A Waldorf Astoria Resort in Key West, Florida

Situated on Key West’s only private beach, The Reach offers a boutique resort experience. This luxury getaway is steps away from world-famous Duval Street and offers spectacular on-site amenities such as an oceanfront pool, deep sea fishing, snorkeling, diving and more.

Wake up to ocean breezes and gorgeous views from your private balcony. Spend lazy days under the swaying palms, soak up rays on the natural sand beach or take a dip in the oceanfront pool.

Location of The Reach, A Waldorf Astoria Resort

The Reach, A Waldorf Astoria Resort
1435 Simonton Street
Key West, Florida

Nearest Airport: MIA, EYW

Amenities for The Reach, A Waldorf Astoria Resort

  • Dining
  • Restaurant
  • Bar
  • Lounge
  • On-Site Amenities
  • Fitness Center
  • Beach Access
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • Cable Television
  • Coffee & Tea Facilities
  • Mini Refrigerators
  • Activities
  • Fishing
  • Kayaking
  • Snorkeling
  • Boat Excursions
  • Jet Skiing
  • Boating
  • Golf
  • Nearby
  • Golf
  • Interests
  • Beach
  • Hotels
  • Spa & Wellness

Reviews for The Reach, A Waldorf Astoria Resort

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

Everything was wonderful during our stay from arrival to departure. Beautiful grounds and rooms. The view was awesome. The staff were very accommodating, even offering bar and restaurant service on the beach. I have nothing but great things to say about my experience.

angelao183 - Denison, United States

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Greeted by a very friendly staff and check-in was very smooth. Requested an early check-in and the room was ready upon arrival which was comforting after air travel these days! Since there was a birthday in the party a note and a complementary drink was attached to a balloon during check-in, which was a very nice touch! The grounds and facilities were very well kept and the view was great. The hotel is about 3 blocks from the base of Duvall St and about 4 blocks from the Southernmost point so location was spot on. Did not opt for a rental (bike or scooter) and opted to walk and taxi as needed. There is no Uber but fares were very reasonable. There is a sister Waldorf about 3 blocks out of the back of the property that you can also use. They have an adult only pool which was a big plus along with a family pool that are available for use. It is a considerably larger property and appeared a little more upscale than Reach. We did have several issues which I would not have expected at a Waldorf. I was hoping to get a response directly from the hotel but they have not responded to my feedback I submitted. With it being two weeks now I gave them ample time to try to make it right and no response so here it goes. The concierge was helpful at first but when I went back for a question she was on a personal phone call at the desk talking about rent and made me wait for almost 4 - 5 minutes. This was a bit much especially since I could tell it was not a guest on the other end of the call. Housekeeping did not show up until almost 5:00pm on the second day. Came to the room to get ready for dinner only to find the room was being cleaned which delayed our dinner plans forcing us to cancel our reservation and find something else last minute. Asked for a slightly different breakfast meal, something very similar to what we ordered at the other Waldorf property around the corner and the waiter said there was no flexibility! This was very unnerving as the room service menu basically had what we wanted yet we couldn't get it sitting down in the restaurant. Lastly we asked for a 1:00pm checkout only to be told they would only give me 1 additional hour for a late checkout which we were not thrilled about but was better than nothing. However, they offered us an outdoor shower with almost zero privacy and sandy to shower and change in before getting on our flight which I felt was a very poor option especially when some of us had to change out of bathing suits and into travel clothes. Overall I was very disappointed in the stay not by the facilities but honestly the breakfast debacle really showed just how inflexible they were. I did not feel like we received any treatment better than a normal chain hotel during the actual stay outside of the check-in. As a Diamond with Hilton I travel often and can absolutely say that treatment is far better in other properties than they were at this one. Based on this I would recommend staying here if you don't have very high expectations for guest services but want a great location and view. If you want better service perhaps their sister hotel might be better.

Joseph M - Montgomery, Alabama

TripAdvisor Traveler Review Rating Reviewed 2 days ago

My wife and I just got back from our honeymoon and it was fantastic! I normally stay with another brand of hotels because I like the style of the rooms and they are so LGBT friendly but went with The Reach this time because they are the only resort with a sandy beach front from my understanding. From more than a week prior to arrival the customer service was already outstanding. I emailed and texted with the hotel multiple times to line up activities. Once we arrived, we were greeted with a balloon, card and voucher for two free drinks to start our celebration. The room was very nice and had a partial ocean view (they were sold out of oceanfront) and overlooked the pool. Our first night, we ordered room service (dessert) from Spencer's and it was divine. As was everything we ate from there whether breakfast in bed, poolside snacks or a filet for dinner on a rainy night. Not a single item on the menu disappointed. On our second day, we had an oceanfront couple's massage at the sister location and the ladies who took care of us were great. (I don't remember their names :/ ) After that we lounged by the pool and beach all day and Kip and Blake were rockstars. Kip especially took such great care of us. On day three, we went on the Power Adventure with Sebago that the concierge recommended and we had an amazing time. The boat crew was friendly and fed us well all day while we para sailed, rode jet skis, snorkeled and more. Beth in particular made sure to make us feel comfortable and welcome. The para sailing alone was worth the money. It was so much fun and Fabio and the other guy (Soooo sorry I forgot your name) were awesome. The rest of our trip was spent visiting various locations including Duval Street, Mallory Square and Hemingway House. All worth the time and walking. Although we did rent a scooter part of the time. By the way, if you are at Mallory Square and you see Ronald with his tarot cards do your self a favor and stop for a reading. We had seen a psychic on Duval who I did not vibe with at all and it put me in a bit of a mood but Ronald completely turned that around. Thanks Ronald! Overall, the trip was great and The Reach is where its at!

Mary B

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Wonderful resort! Staff is extremely helpful and polite. We would recommend this resort to anyone! The grounds and facilities were always in perfect condition. Great location and the beach was wonderful.

debradenisen - Shelbyville, United States

TripAdvisor Traveler Review Rating Reviewed 3 days ago

The Reach is a fantastic property. One must understand the properties in Key West are all fairly old. New construction is at the other end of the island away from Duval Street. The Reach is obviously well maintained and manicured. Our room was spacious, well equipped and very comfortable. The location was key for us. The property is at the very southern end of Simonton Street. One block away from Duvall and a short walk to many restaurants, bars, stores, and other points of interest. The pool area was clean. The Reach is one of the few resorts with a beach. It is rather small but be mindful that the Keys are generally rocky with outlying corral areas so finding a nice, sandy beach is rare. All in all, fantastic property in an amazing location. We will return when visiting KW again!

jtkuikslvr - Hampton, Virginia

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