April 20, 2017 for 3 nights for 2 adults.

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The Reach, A Waldorf Astoria Resort in Key West, Florida

Situated on Key West’s only private beach, The Reach offers a boutique resort experience. This luxury getaway is steps away from world-famous Duval Street and offers spectacular on-site amenities such as an oceanfront pool, deep sea fishing, snorkeling, diving and more.

Wake up to ocean breezes and gorgeous views from your private balcony. Spend lazy days under the swaying palms, soak up rays on the natural sand beach or take a dip in the oceanfront pool.

Location of The Reach, A Waldorf Astoria Resort

1435 Simonton Street, 33040, Key West, Florida

Nearest Airport: EYW

Amenities for The Reach, A Waldorf Astoria Resort

  • Dining
  • Restaurant
  • Bar
  • Lounge
  • On-Site Amenities
  • Fitness Center
  • Beach Access
  • In-Room Amenities
  • Air Conditioning
  • Bathrobes
  • Cable Television
  • Coffee & Tea Facilities
  • Mini Refrigerators
  • Activities
  • Fishing
  • Kayaking
  • Snorkeling
  • Boat Excursions
  • Jet Skiing
  • Boating
  • Golf
  • Nearby
  • Golf
  • Interests
  • Beach
  • Hotels
  • Spa & Wellness

Reviews for The Reach, A Waldorf Astoria Resort

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We stayed at the Reach for four nights during our kids' spring break. The location is excellent for families as it is close to Duval street (the quieter end...) and easy walking distance to most sites and restaurants. Overall, we had a great experience. If returning to Key West I would stay this hotel again. Before getting into the details I should say that I thought I booked the Casa Marina (the Reach's sister hotel- basically a block away). The Casa Marina is larger and seemed to have more children. That said, I really liked the Reach for the lack of chaos and it's beach. You can use the facilities at either hotel. Pros: 1) Absolutely fantastic staff! They could not have been more helpful or polite. The staff make the experience. 2) Location- the proximity to Old Town with a beach is hard to come by in Key West. The beach is quite lovely and very swimable. There are wonderful hammocks in which one can relax. 3) Access to water activities- we went on a fantastic jet ski tour right out of the hotel. We only had four jet skis on the tour (some of the off site tours had 10 boats or more). It was a great way to see the island, and the kids had a blast!! They also have paddle boards, kayaks, and hobie cats for rent. 4) Quiet/low key- the hotel was low key. Plenty of families and couples, but not a big partiyng crowd. They have a giant chess set and a bocce ball court. OK-1) fitness center is small, but functional. They stock it with water bottles, which is nice. 2) Gift shop is small with limited stock, but you can get coffee/lattes in the morning. 3) Rooms were clean, but not particularly luxurious for a "luxury" hotel. 4) pool is small, but nice to sit around. Cons- 1) All cars must be valet parked. 2) Hotel rooms are small-this probably was the biggest negative for us. They advertise the double rooms as best for families of four. I will say that we felt very cramped. The beds are double beds. To me double beds are suitable for two small children-period-not for adults or teenage children. There are no rollaways available (and one wouldn't fit if you could get it). The bathroom was tiny. To truly be comfortable a family of four probably needs to have two rooms. There are larger studio rooms, but they have a king bed and a sleeper sofa (which is never a selling point to me...they tend to be horribly uncomfortable). 3) Food-the restaurant food was ok-never great. The prices are typical hotel prices. We ate there for breakfast and lunch a couple of times and had room service once. They did cook up the fish we caught for $20 per person! Given the preponderance of restaurants in close proximity it really isn't necessary to eat there at all. That said, it would have been nice to have had better quality food available. 4) the hotel is expensive-Many of the reviews have mentioned the price for the overall quality of the hotel. At well over $500/night with taxes, resort fees, and parking the facility itself does not meet the standard of "luxury hotel" in my experience. You are paying for the excellent location and access to Old Town. Overall, we have a lovely time at The Reach. I cannot say enough about the staff. Without that element, I might have been more disappointed in the hotel! BTW, if you like coffee there is a coffee stand at the end of the block with the best cafe con leche (note that the sign says open from 7-3 Monday thru Saturday...they were never open by 7-usually by 7:30-and they never opened at all on Saturday. The Keys function on island time😉

Mary B - Cincinnati, Ohio

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Just returned from a 5-day girls weekend. The hotel was clean, the beach & pool area were fabulous and the staff was extremely friendly and attentive. Location was great; 2 blocks to Duval so I felt we had the best of both worlds - a relaxing beach vacation yet walking distance to restaurants & entertainment. Would most definitely return.

tee866 - New Rochelle, NY

TripAdvisor Traveler Review Rating Reviewed 2 days ago

The staff is very friendly but the manager is not customer oriented. I am a Diamond member with the Hilton brand and when I checked in they didn't have any room upgrades. No biggie it happens. The employee at the front desk generously told us to return to the front desk the following day because several rooms would be available and if I returned to the desk the following morning we would receive an upgrade to the best available room. So I returned the following morning but was told the manager would charge me an additional daily charge to upgrade us to a junior suite which was the best available upgrade. They would upgrade us one room upgrade at no charge so we took it. I don't understand the additional charge and I told the individual at the front desk I felt it was a mistake to charge me for the upgrade as the room was available. He asked the manager again and was told no to the upgrade unless I agreed to the additional charge. Not how other Hilton brands treat customers. Also the carpet in the room we are in is very dirty so you need to wear shoes in the room or your feet get very dirty. We are staying at this resort through this coming Saturday so I will send an update at the end of the week

drbrynge - Blaine, Minnesota

TripAdvisor Traveler Review Rating Reviewed 2 days ago

We were very disappointed in our room. When we made the reservation and since we were Hilton Honors members, we were entitled to one night using our points. I was told we would be in a standard King room, which I was fine with. However, much to our dismay, we were given a wheel chair accessible room. The bathroom was a shower with a shower curtain and a shower hose and a seat to sit. We had more water on the floor than in the shower area. There was no vanity and two cheap tables, one to put towels on and the other for your bath items. Very cheesy for the price that this room cost. I feel we should have been told that this was a wheel chair accessible room, so that perhaps someone who was in real need of that room, it would have been more suitable for their needs. The staff was very friendly and the hotel grounds were lovely. As of now when we come back, this will not be my choice of hotels to go to. For a special birthday weekend celebration, we were very disappointed. They need to be more upfront with their guest. 🙁🙁

Kerry H

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Elevator has been out now for 4 days. We are on the 3 floor. Rooms are institutionalized. Everything is all one color. No decorations on bedroom wall. Ceiling in bathroom has plaster peeling and flaking off. And this is a suite. Called and asked for email confirmation 3 times and never received it. Now they have our reservations screwed up. Took one hour to deliver water after calling twice. Have stayed here before and it was great. Things have really changed. Would not recommend it to anyone. Plenty of competition out there. Almost as if they are cutting costs to the bare bone but their service and the condition of the hotel is really suffering.

chcook1 - Key West, Florida

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