The Reach Key West, Curio Collection by Hilton

Exceptional Service by Uygar! I had a wonderful experience thanks to Uygar. He went above and beyond to make sure everything was perfect during my stay. His warm personality, professionalism, and ability to assist in both English and Turkish made me feel right at home. Truly outstanding service. Uygar is a great representative of the hotel’s high standards!

This hotel was great! The rooms are beautiful. The restaurant was fabulous and overlooks the beach. The valet, Ricky, offered to take our bags to our car while we ate breakfast, which was fabulous! We will be back as soon as we can!

We were hesitatant about staying after we read some of the reviews. I will say we were pleasantly surprised. The hotel felt kind of like a maze. But we figured it out quickly. The elevator and ice machines worked fine. The room was nice! We had an ocean view room. My husband was happy he found a regular pillow instead of the feather pillow. The ac worked good. The fan was really nice except one night the light kept turning on a few times in the middle of the night. I think it was definitely the 1/2 drunk operators with all the buttons. The staff was extremely helpful when I lost my phone. They were always polite and had water bottles available on the way out. There was one woman by the pool that would constantly ask if we were OK. That got a little annoying but she was friendly. We visited Casa Marina just about everyday. They are both really nice in their own way. But we did prefer Casa Marinas layout better (and it felt a little more upscale). My favorite place was the bar it had gorgeous views of the ocean and I loved the coastal decor. Stop by the bar Ty makes the BEST key lime martinis that you need to try! And their key lime pie was sooooo good. I can't wait to go back!!! The location of this hotel is perfect. It's quiet, beautiful but close to all the fun. The southern most point next door had a nice beach too. Uber trip was $12 from Sloppy Joe's. It's within walking distance to.

Every single person we’ve encountered has been so kind, attentive, and easy to connect with. Lucas and Sophia at the front desk have made we had all we needed. Stephanie at the pool deserves a special shoutout — she’s amazing! Thoughtful, upbeat, and always made sure we were taken care of. We felt completely pampered and never needed to ask for a thing.

Is not my first time staying there. The location is great. The hotel is not so new but is well kept. They only offer valet which costs $50 per day. We had dinner at the restaurant Four Marlins, the but the food was ok. Nothing standing out. For breakfast we went to the hotel nearby - I believe the Curio ( same group) and had the buffet ( $34) but also the selection was very limited and the service was ok.