The Sarojin

We spent a week in the Sarojin and enjoyed it very much! The hotel area is beautiful, the staff super friendly, the food delicious (the breakfast is the absolute highlight) and the two excursions we made (Similan Island and James Bond Island) were fantastic! It‘s not cheap but worth all the money!

The hotel promises a great deal and delivers much .It is expensive but good service, cleanliness,good facilities and well maintained grounds are not inexpensive.Why oh why then do they need to spoil the experience with cheap sleight of hand behaviour? We booked the hotels excursion for two to "James Bond Island" for a not insignificant fee and the signed paperwork stressed that once booked, it was not cancellable.However,on the appointed date, we arrived at reception and,as we were about to get into the car,were presented with a disclaimer for signature exonerating the hotel from any liability arising.I refused to sign and staff went into a huddle before clearly deciding not to pursue matters although nothing was actually said.In English law, this would not be enforceable in any event. I subsequently asked the manager why this practice was adopted and amidst much waffle and claimed lack of understanding the issue in question, ultimately admitted that the hotel were insured.Why then the disclaimer which would be jubilantly seized upon by any insurer in the real world?For the record, the boat used was rough and ready and uncomfortable with seating on bare planks which was then covered by a single towel. To compound matters, most travel insurance policies forbid action which limits or compromises the insurers rights and this would include a recourse action to recover any payments made by them.Signing that disclaimer may well invalidate a travel insurance policy in whole or in part. PLEASE BE MINDFUL OF THIS.I suspect after this we will not be welcome on a return booking.

We are currently staying at the resort and it is our first visit to Thailand and we weren’t sure what to expect. Our travel agent has booked wonderful trips to various resorts around the world in the past but we both had reservations abut this trip and what we would think!! From the moment we arrived we could tell it was something special and whilst everything about the resort is almost perfect the staff are the one thing that is truly amazing and I don’t think we have experienced better service on a day to day and personal level on any previous trips in the last 20 years. The quality of food and drink on offer is also first class and we were surprised when interacting with the lovely staff that this wasn’t always fully appreciated so much by other travellers. Why 4 out of 5 you may ask??? Well to be honest sometimes it is the little details that set resorts apart and whilst this may seem trivial, when everything at turndown is perfect for the first 5 nights of our stay then falls by the wayside for the last 3 it can be very frustrating!! We don’t expect a lot, but consistency would be great and when this can only be experienced some of the time, with one element letting it down, it can reflect a little on the rest of the stay. Great resort with even better people but just needs a tiny bit of fine tuning….

Our stay at The Sarojin was absolutely fantastic. The team is exceptionally friendly, the food is of a very high standard, and the service is simply perfect. Thank you so much for this wonderful stay. We wholeheartedly recommend it.

The most beautiful beach resort we have e ever stayed at. Perfection. Staff were friendly, rooms beautifully appointed, attention to detail, lavish gardens, amazing food! Everything was beyond our expectation. Highly recommend this resort !