Banyan Tree Samui

My family and I spent a few days at the Banyan Tree in Koh Samui and it was nothing short of excellent. Prior to arriving, given the length of time since opening; my key concerns were whether there would be evident wear and tear of the facilities and resort, however, the Banyan Tree facilities were top tier and it is impossible to tell how long the resort has been established as it is so well maintained. The villas are luxurious and large, with plenty of space to cater for families. Each villa has a dedicated host who is easy to reach via WhatsApp and helps to schedule meals, activities and is a point of contact for queries. Each and every colleague at the Banyan Tree greeted us kindly and enthusiastically which is an asset to the brand. The small downfall - but by no means did it takeaway from the trip - is that the buggy service can take between 5 - 15 minutes and as the resort is located in the cliffside, it is difficult to walk the routes. Further, the attention to detail from some of the kitchen staff was somewhat disappointing, as several orders were not delivered as requested. Overall, I would highly recommend Banyan Tree for its luxurious villas, stunning ocean and jungle views and brilliant hospitality.

New Year Spa Experience for 2 Was an excellent experience throughout. We both thoroughly enjoyed this 2.5 hour ritual. Would highly recommend

We had a Thai oil massage in the couple room. Everything was perfect. Service 10/10, very clean, very kind. Massage was amazing. Thank you Ja and Nee!

Stayed at both Banyan Tree and Four Seasons Koh Samui in January 2026 with my partner. At half the price of Four Seasons, Banyan Tree is impressive. It's food was outstanding and better than FS. The room facilities were excellent with extra amenties like international chargers. Where it could improve would be communication. While they have a personal concierge service, unlike FS, who a day or so before introduce themselves for anything and everything via whats app, BT send a multi layered email with PDF brochure, a QR code that lead to frustraiton, and a whats app number but without clear instructions about what to use it for. They also didn't offer a personalised induction to everything about the resort on arrival. FS were great at this. Also, a lot of their information, like menus was via QR code which isn't great if you want a break from your phone or prefer paper format. However the facliities and food were hard to beat. At Banyan I organised my own private Muay Thai instructor to visit the hotel and at Four Seasons they had they're own. Both were good experiences, Banyan about a third less costly.

Stayed in thousands of hotels around the world, lots of them claim to be 5 stars however if you want to experience real 5 stars stay at Banyantree Samui There are many many ways I could recommend this hotel & the staff but in summary its the best hotel ive ever stayed in in more than 40 years of travelling Just go guys