Banyan Tree Samui

We stayed at Banyan Tree Samui as a family of three in a partial ocean view villa and had a fantastic holiday. The resort is set among beautiful tropical gardens that are impeccably maintained, creating a peaceful atmosphere throughout. Our villa was spacious, private, and had lovely ocean views. The staff were exceptional. Everyone was warm, friendly, and genuinely attentive, and the level of service was outstanding from the moment we arrived until we left. Breakfast was excellent, with a wide selection of fresh, high-quality food and plenty of choice every morning. The private beach is beautiful, with crystal-clear water and a calm, relaxing atmosphere. It was one of our favourite places to spend time. One of the highlights of our stay was taking the resort’s boat to Ang Thong Marine Park. The trip was very well organized, the crew was excellent, and it was a wonderful way to experience the beauty of the islands. It made our stay even more memorable. The location is also ideal, perfectly situated between Lamai and Chaweng, making it easy to explore the island while enjoying the tranquility of the resort. Overall, Banyan Tree Samui exceeded our expectations in every way. Beautiful surroundings, outstanding service, a fantastic beach, and unforgettable experiences made this a holiday we’ll always remember. We would happily return.

This was my family’s first time here at Koh Samui and we chose Banyan tree and are very happy with the choice however parents had chosen an ocean view villa and paid extra for it, the view wasn’t enough, the room felt older than my well being one, and no facilities like complementary massage and health care services. Which is a bit disappointing even after paying more. We had a thai classic massage with Charlene and she was super sweet and kind.

The resort has been operating for many years. I originally thought it would need renovation, but to my surprise, the villas were very well maintained. The villa was more spacious and cleaner than I had expected. The service was top-notch. Everyone we met was polite and provided excellent service. The beach was very enjoyable. They even provided cold water and chilled towels once we chose our lounge chairs. We could borrow stand-up paddleboards (SUPs), kayaks, snorkeling gear, and water shoes free of charge at the beach. Special thanks to Jack from the Beachside Restaurant. We had a BBQ dinner there, and Jack spoke Chinese very well. He was incredibly attentive and catered to our special needs.With such outstanding staff, I would definitely want to stay at this resort again.

Had amazing time at the saffron restaurant. The food was an absolute highlight of our trip and the service was outstanding. Big thank you to Ocha who was so helpful and kind and her team Seven, melon, diamond, Luna and Amy!

We stayed here recently for 8 nights. We had a Hill Crest Villa (H03) and it was probably the highest villa on the resort with a fantastic view. Its prob the furthest away from the lobby and breakfast area and takes about 4 mins to get their by buggy. Our Butler was Abby. So we have stayed in numerous Banyan Tree resorts from around the world, Mexico, Bali, Vietnam and now this one. They are all different in their own way but the commonality is the service, professionalism and the Villas. For views this is prob the one of the best ones we have been to..with Bali a close second. For Villa's, Bali and Mexico (Mayakoba) are much better. The villa is quite dated as many have said and they need attention. However everything works but could to with some improvement. For the best view ever, Raffles in the Seychelles tops all...;-)..just saying. The breakfast is superb and all the facilities are excellent. The Spa is very good and professional as you would expect. Saffron the onsite restaurant is well worth a visit. Its prob one of the best 'high-end' thai food we hand on our trip. Abby our butler was fantastic, very good at her job and always had a smile on her face. Nothing was to much trouble. If you have a butler use them. Now be aware of the following : The wine selection is poor and very expensive compared to going out of the resort. Head to Lamai beach or Fishermans Night Market and you will find lots of places where you can get something pretty decent for a fraction of the price. Just for comparison, we paid 5 times more for a bottle of sparkling wine at this resort which is available downtown (exact same bottle) . Not sure that's justified. Food options are limited in terms of variety but do go of the beach BBQ on a Sat which was very good. They have a fireshow which is quite entertaining as well. We only had one 2 evening meals at the hotel, the rest of the nights we grabbed a Bolt taxi and headed to town. I still gave this a 5 star rating as most of the stuff I knew about before I chose this place from other reviews. Its quite and a great location. Lots of food options around and about 25 mins from the airport. If you can get a Hill Crest Villa, do it!...you will not be disappointed.